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Kantonsstrasse, 3929 Täsch, Switzerland
February 17, 2015
January 24, 2015
눉We had a terrible stay at the Walliserhof for various reasons. Primarily myself and my partner were bitten by bed bugs which were confirmed by our doctor the day we returned to the UK. Consequently, we were both put on a course of strong antibiotics and had to clean the entire house etc in the hope that the bed bugs didn't come back with us to the UK. The whole experience was extremely upsetting, uncomfortable and quite embarrassing as this has never happened to us before. I contacted the hotel via phone and the manager was quite rude to me basically putting the phone down. I sent him two emails and neither have been responded too. Obviously, I was keen to contact the hotel as I don't want anyone else to experience the discomfort that we went through. Furthermore, we booked a double room but was put into a twin room for our first night with the girl on the desk saying that they don't have double beds in the rooms. This was a lie as the second night they did manage to find us a room with a double bed! We decided to eat in the hotel on one of the evenings which was a big mistake. We thought eating on Christmas Day would be the best for this but we were wrong. The food was terrible and we both compared it to a bad school dinner e.g. An ice cream scoop of weird mash potatoe, a thick cut piece of meat and sloppy gravy. Breakfast was fine but I recommend you don't eat in the hotel on an evening as its expensive and very disappointing. All in all we were very disappointed with our stay and are still awaiting to hear back from the hotel. I still have around 50 marks from the bed bug bites which I'm hoping will not scar.
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