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Reviews of Le Mirabeau Resort & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Untere Mattenstrasse 12-13, 3920 Zermatt, Switzerland

#240 of 471 hotels in Zermatt

Guests' Choice

Review Score

Based on 174 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.0

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 16, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Great pool, great location, very friendly team

    Stayed in March 2024

  • Reviewed: March 14, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Matterhorn View
    • Stayed 4 nights

    The spa had all the basics, but the experience could be improved.

    Breakfast was great. The room was spacious and had a great view. The location makes it easy to get to the lifts. The staff is very friendly and helpful at all times. The hotel has two good restaurants in case you don't want to walk out in the cold.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    10
    Spa stupendous
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No real lounge space at bar area which didn’t come with the expectation of purchasing some hotel food and beverage.

    The spa, the room, ski locker

    Stayed in March 2024

  • Reviewed: January 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was in a single room on the top floor. It was a spacious enough for one person for one weekend ski trip. The only downside was that I could hear the neighbour’s showing and noise (from the building) at night. It would be better if the hotel implements the policy of quiet hours between 22:00 and 7:00. The breakfast could start earlier than 7:30 AM as the first train going up to slope leaves at 8:24 AM. It did not have time to fully enjoy the good breakfast as I had to catch the train

    The hotel is nicely located, a couple of minutes walking to the train station and mountain railway, several good restaurants and a budget grocery store. The sauna was well heated and the pool was lovely. The breakfast was great!

    Stayed in January 2024

  • Reviewed: January 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Sauna not at temperature during all our stay

    Breakfast with fresh orange juice and good tea selection Large room and more generally spacious hotel

    Stayed in January 2024

  • Reviewed: January 6, 2024

    9.0
    a decent stay
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights

    furniture a bit outdated; small jacuzzi for such a big resort and the pool a bit cold ; first night it was chill in the room , but they fixed it the next day

    room clean and big; nice bathroom ( some kind with a "romantic" touch I would say :-) ) ; I've got a balcony with Matterhorn view ; staff very polite ; very good breakfast; few hundreds meters to the train station ; short walking distance to the ski bus station. nearby plenty of shops and restaurants; good facilities for sauna

    Stayed in November 2023

  • Reviewed: December 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We had a really pleasant stay at the hotel. For those planning to go there, you can also have an amazing wine tasting with Denis (the sommelier). Thank you so much for the great experience!

    Stayed in December 2023

  • Reviewed: December 18, 2023

    10
    Perfect stay
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    We had a perfect stay. The reception and restaurant staff are very friendly. The room with incredible views and very spacious. The girl who gives massages is very friendly and professional. We will definitely return. Thanks to all the team

    Stayed in December 2023

  • Reviewed: December 18, 2023

    10
    excellent
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 3 nights

    pool is very nice but water was cold. jacuzzy was hot. but pool was kind of cold

    greast breakfast. great room. clean. creat service

    Stayed in December 2023

  • Reviewed: December 4, 2023

    9.0
    Excellent for relaxing (and skiing I guess)
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    It is not the hotel fault but if your neighbors come back late in the night and are not considerate you will heart them from the corridor.

    The place is great. Next to the train station, walking distance to the cablecar to the glacier paradise and train to Gornegrat railway. I guess it is perfect for skiing but we do not do it. Instead we did hiking and enjoyed a lot the Spa area and the restaurant. We had both dinner in the hotel as the food was really good. In particular, we enjoyed a lot their selection of wines. Additionally we had a private tasting. The sommelier is very nice and knows his wines a lot. We asked it last minute to have a tasting and fortunately he could accomodate. I totally recommend to ask him. He gives you options (we let him chose) and very reasonable price. We will be back. p.s. Last but not least the staff is super nice.

    Stayed in December 2023

  • Reviewed: October 10, 2023

    10
    Was excellent
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was great

    Stayed in September 2023

  • Reviewed: October 1, 2023

    10
    Fantastic hotel, great staff everything we could have hoped for
    • Leisure trip
    • Couple
    • Deluxe Double Room with Matterhorn View
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Fantastic room with balcony view of the Matterhorn, great breakfast, good WiFi superb location

    Stayed in September 2023

  • Reviewed: September 28, 2023

    10
    Great location in town. Very nice furnishings.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Glass wall between bed and sink/ bathtub.

    Room was very nice. Great view of the Matterhorn.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    9.0
    Clean and comfortable near the train station
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Caution if booking a room with “ a view “of the Matterhorn. The view from the lower floors is blocked by adjacent buildings so you won’t be able to see it anyway. Great hotel nonetheless!

    Lovely hotel near the train station. Room was comfortable and clean. Breakfast was delicious. I especially liked the pool and hot tub in the basement. Staff was very nice.

    Stayed in September 2023

  • Reviewed: September 25, 2023

    10
    Fantastic
    • Leisure trip
    • Couple
    • Deluxe Double Room with Matterhorn View
    • Stayed 1 night
    • Submitted from a mobile device

    All good.

    Friendly staff. Nice room. Drop to the train station. Everything felt so friendly.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    My only disappointment was that the bed was not comfortable for my liking. I prefer a more firmer bed. This, however, would not deter me from returning as I was impressed with the hotel and hope to return soon.

    Convenient location - 250mtrs from the main train station. Large room. Very quiet. Huge bath with bath salts after a long day of hiking. Fantastic selection for breakfast. Importantly, very friendly and helpful staff. The facilities were much better than I expected.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    10
    Excellent location!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The location was excellent! The views from our room were Breathtaking!

    Stayed in September 2023

  • Reviewed: August 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel is located very close to the train station. Room was spacious, clean and nicely prepared with Matterhorn view with was a great plus. There was a variety of choice at breakfast. Given the price, SPA and pool was a great advantage of this hotel :)

    Stayed in August 2023

  • Reviewed: August 15, 2023

    10
    Enjoyed a lot.
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    but still we were 5 people and were given 3 rooms, although we could easily fit into two rooms.

    We liked rooms, breakfast and service very much.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    The view from the balcony was amazing, the location was convenient near the train station and the main street, the staff was friendly and helpful, clean and cozy room!

    Stayed in August 2023

  • Reviewed: August 7, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly and accommodating staff Clean rooms Excellent breakfast

    Stayed in August 2023

  • Reviewed: July 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with Matterhorn View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Every thing

    Stayed in July 2023

  • Reviewed: July 30, 2023

    10
    Impressed by the quality and service.
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very good. Perfect location .

    Stayed in July 2023

  • Reviewed: July 29, 2023

    8.0
    Good value for money taking into account the cost of living in switzerland, and in an amazing small town.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Matterhorn View
    • Stayed 2 nights
    • Submitted from a mobile device

    it seems that staff came into our room to put down a piece of chocolate for each one of us without letting us know before hand.

    amazing hospitality and great breakfast. close to the zermatt train station.

    Stayed in July 2023

Showing 1 - 25

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