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Inseliquai 12, 6005 Lucerne, Switzerland
March 10, 2015
February 15, 2015
눉no help offered with the bags (not a big deal but would have been nice). Our super kingsize bed had 2 duvets covering half of the bed each which was a bit strange. Basically they had put 2 single beds together and used the same linen... Staff were not as friendly with information about what to do whilst we were in Lucerne. Usually Radisson staff go above and beyond to make sure you have a great stay and front desk staff at this hotel gave the impression they couldn't be bothered...
눇Very luxurious and had all the amenities. Super close to town, ferries and train line.
February 8, 2015
눉On the night of 06-Feb-2015, the dinner was delivered at my room and I was asked by the lady to come out of the room and sign the bill and take the food Tray myself back in the room, I think I was an Indian and was too scary or maybe I looked like a criminal, she must have felt very insecure. In my professional career of more than 22 years, I have not experienced such a humiliating experience, I travel all over the world. Next morning I had a new experience again, as I was entering the bathroom to take a shower, I heard somebody trying to open the door followed by a knock on the door, I dressed up and opened the door, there was a lady with a cart to collect the garbage, she looked at me and waived her right hand well above her shoulder saying "IT'S OK", without apologizing. I will never ever go to Radisson Blu again ever...
눇Only the property was good.
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