Rudi Dadens 1, 7018 Flims, Switzerland
#10 of 84 hotels in Flims
Guests' ChoiceBased on 65 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.3
Facilities
8.8
Staff
9.5
Value for money
8.2
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: February 25, 2024
Judit
JapanPerfect location, close to the lake and the spa is amazing. Great dinner menu, too. Very friendly stuff.
Stayed in February 2024
Reviewed: February 6, 2024
Julia
SwitzerlandSmall bathroom. Small and narrow hanger for ski, it was difficult to reach the ski hanged on the edge even for a slim person like me.
Beautiful, clean and cosy hotel. Excellent breakfast. Comfortable bad, very friendly staff. The shuttle brings you with ski equipment to the skilift and back to the hotel. Spa is big, various and well organized. Pool is enough big for swimming with a relaxing lights and deco. Breathtaking nature, huge skiresort and hiking trails nearby.
Stayed in February 2024
Reviewed: January 26, 2024
Joelle
SwitzerlandVery Bad smell at the swimming pool (by the corners) Room a bit too small for the price No coffe/tea in the room Small shower not working very well (not lots of water pressure) Not enough space to hang wet clothes/towel To charge an hybrid car it costs 20chf, usually it is 5.- could have been free.
Excellent old style vintage charming hotel Good location Amazing modern design spa Good food Excellent butter Very close to caumasee Free parking
Stayed in January 2024
Reviewed: December 31, 2023
Michael
United KingdomSmall bathroom and bath, but room very comfortable. Ski shuttle could go more often. Often better to catch bus mearby. Hotel a little way from ski lift.
Pretty locale, great staff, food and service. Gorgeous hotel.
Stayed in December 2023
Reviewed: August 15, 2023
Judit
JapanThe rooms were relatively small, compared to other places.
Charming little hotel, loved the interior amd exterior design! The staff is also super nice, would 100% go back. I'd say the price is also good. It's not too far from a gorgeous lake, which is also a bonus
Stayed in August 2023
Reviewed: July 11, 2023
Ekaterina
SwitzerlandIn the bathroom the shower setup - glass door allows some water through. Also would be nice to have the towels in the spa rather than bringing them from the room
I have been many times to this hotel and was very impressed by the renovated spa. The rooms and common areas are very clean and well maintained
Stayed in July 2023
Reviewed: March 13, 2023
Kim
SwitzerlandThe hotel was cosy and quaint. The staff were welcoming and helpful from the moment we arrived. Room was gorgeous and bed was comfortable and large. Breakfast was excellent with wide range of options. Location and setting was breathtaking. It started snowing when we arrived so we were lucky to get the full Winter Wonderland effect,
Stayed in March 2023
Reviewed: March 4, 2023
Jacqueline
United KingdomEverything was well done well thought out and carried out all staff were friendly and helpful .
Stayed in March 2023
Reviewed: January 31, 2023
Fabian
GermanyStaff exceptionally friendly, small nice rooms with a good view and a modern large SPA
Stayed in January 2023
Reviewed: January 24, 2023
Beatrice
Switzerlandthe room was a bit small
beautiful hotel, very kind staff
Stayed in January 2023
Reviewed: December 29, 2022
Herman
South AfricaRooms were rather small for ‘comfort’ rooms. Restaurant very expensive.
Friendly staff, great location and views, great breakfast included
Stayed in December 2022
Reviewed: August 21, 2022
Nata
GermanyStaff was super friendly and helpful!
Stayed in August 2022
Reviewed: August 4, 2022
Babak
SwitzerlandWe arrived late and our key was not left behind. The barman let us in and found a room in the building for us but we had to check in the following day. The room had an excellent view but the window opens above the seating area in the terrace where people smoke underneath and smoke comes into the room through the window.
Great location. Loved the breakfast. The staff are quite friendly. Has a charger for electric cars. Nice decor with props of great historical significance.
Stayed in July 2022
Reviewed: July 19, 2022
Marco
SwitzerlandRoom size. Only one night stand. small tv monitor on terrible location.
Staff very nice and friendly. They take all the time to explain all the facilities. There are EV charging station exclusive to guests which we found very convenient. Place is super clean.. The upper terrace has breathtaking view.
Stayed in July 2022
Reviewed: July 17, 2022
Renata
SwitzerlandNA
Absolutely great location, hotel is a romantic place with spirit. Owners are friendly and fully devoted to do their best for guests full satisfaction!
Stayed in July 2022
Reviewed: April 2, 2022
Richard
United KingdomI needed a low fat diet which wasn't always available.
lovely family run hotel. Great pool and location - quiet but with nice views
Stayed in March 2022
Reviewed: March 21, 2022
Laura
United KingdomThe rooms are a little small for the price and some of the communal areas of the hotel are a little tired, but this is easily outweighed by the charm of the hotel and the beautiful roof terrace.
The hotel has such charm and retains its warm, family-run feel. Our room was small but very well arranged, clean and the bed was really comfortable. The ski room is really convenient and the swimming pool and spa were lovely. In particular the staff were wonderful, so friendly and accommodating - they made us feel right at home.
Stayed in March 2022
Reviewed: March 13, 2022
Alexander
Netherlandsnothing not to like
beautiful. hotel, location. Don’t forget to enjoy the view from the rooftop terrace! Excellent pool and sauna’s. super breakfast!
Stayed in March 2022
Reviewed: February 20, 2022
Millah
United KingdomSki and boot storage is in a cold room and the boot heater did not always work so boots were often cold and hard to put on in the morning. Also there are not quite enough boot prongs for the number of guests when the hotel is full so if you are late back you don’t get one (unless you reserve by putting slippers on the prongs which other guests did!!). There are also few benches in this room so you have to stand to put your boots on (and walk outside in socks to get to it) - so this aspect could be improved for the winter season.
Really great breakfast and the staff are super friendly - especially the Spanish waiter who has been there for 14 years. Good yoga and Pilates classes in fabulous studio looking down the valley - perfect for after ski stretching. Bedrooms are well equipped although compact and the pillows are super comfy.
Stayed in February 2022
Reviewed: January 31, 2022
Frank
NetherlandsThere was nothing not to like
I booked a single room. All was small but all very cleaverly arranged and organised so you had a little desk and work corner next to the window, enough storage, a chair, a shower room and all worked and it had some charm. Although an old hotel it had quite some charm and all was very well maintened. The reason I chose the hotel was because of the lap pool that allowed 10 people to swim laps at the same time plus there was on OK sauna too. Although in a quite location it was only 2 minutes away from the main road.
Stayed in January 2022
Reviewed: January 5, 2022
Cédric-g
Switzerland-
Super friendly staff, very good meals and big breakfast, very clean, perfect location
Stayed in January 2022
Reviewed: November 3, 2021
Margaux
BelgiumLovely hotel, we had a great view from our room. It is surprisingly child-friendly for such a 'fancy' hotel, they had a Tripp Trapp baby seat for our youngest, there were small toys in the restaurants, the hotel has bathrobes for children. There was a toy on the extra bed for our son to play with during our stay. The hotel itself is absolutely beautiful.
Stayed in October 2021
Reviewed: October 2, 2021
Gaby
SingaporeFriendly & Clean
Stayed in October 2021
Reviewed: August 24, 2021
Frédéric
SwitzerlandHistoric hotel with an old world charm. Beautiful veranda and nice garden: sitting outside was great. The swimming pool is nice, not just a place to bath, you can really swim in it. The location is great, the view from the hotel and the rooms as well. You can go hiking or for trail running directly from the hotel: the paths are so close.
Stayed in August 2021
Showing 1 - 25
Los Escullos, Spain
San Giovanni la Punta, Italy
Pisa, Italy
Kamala Beach, Thailand
Cairnryan, UK
Zadar, Croatia
Châtillon-en-Diois, France
Bjergby, Denmark
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content