Via Nassa 28, 6900 Lugano, Switzerland
#7 of 11 B&Bs and inns in Lugano
Guests' ChoiceBased on 425 hotel reviews
7.8Cleanliness
8.1
Comfort
8.0
Location
9.6
Facilities
7.3
Staff
9.2
Value for money
7.8
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 27, 2024
Marivic
United KingdomNothing
Location is perfect!
Stayed in March 2024
Reviewed: March 6, 2024
Victoria
United KingdomCurtains were quite thin and let in some external light.
Very good value for Lugano. Nice breakfast. Comfortable bed. Room was immaculately clean. Staff were very pleasant and helpful.
Stayed in February 2024
Reviewed: March 5, 2024
Mohd
JordanThe Breakfast is not inculded in the price whice is not acceptable but it’s alright
Stayed in March 2024
Reviewed: March 1, 2024
Sanjayduth
MauritiusThe price is a bit expensive
Very good location, it is located in a very strategic place with easy access to the train. The hotel is very close to the Lugano lake which is a great location for tourist. The advantage is the Ticino ticket enable you to travel free of charge in many places. Nice staff and room was clean.
Stayed in February 2024
Reviewed: February 7, 2024
Emily
CyprusVery small duvet
Stayed in February 2024
Reviewed: February 5, 2024
Bolor-erdene
MongoliaThe receptionist Patrick was friendly and helpful.
Stayed in February 2024
Reviewed: January 12, 2024
A
SwitzerlandThe room are a bit outdated and old style though very clean hotel and very friendly staff it would need some serious refurbirshments.
Location is great
Stayed in January 2024
Reviewed: December 29, 2023
Dolores
SpainBeing in the city centre you hear the street cleaner man at 6am every morning. Thus, for those who have a light sleeping like me, it is a bit of a challenge to fall asleep again.
The location of the hotel and the few facilities
Stayed in December 2023
Reviewed: December 28, 2023
Leiqi
Germanythere is no lamp in bed so that everytime you should close the lamp before going to bed. And there is no slippery in the room. Besides, you can hear people in other rooms speaking.
The location is excellent it takes only two minutes to go to the lake. With such price it is fairly well.
Stayed in December 2023
Reviewed: December 23, 2023
Satharasinghe
ItalyExcellent service .Two steps to the Lugano lake.Very near to Lugano christmas market .Great place.But beware from fake messages coming through the Booking app.
Stayed in December 2023
Reviewed: November 25, 2023
Dana
United States of AmericaThe rooms are super simple and small. We got a triple room that had a separate bathroom (we initially got a twin room, but we asked for a double bed instead; the twin room had a shower corner and wash basin right in the room..). I guess you get what you pay for as this room is affordable, but do not expect any luxury.
The hotel is in great location - within a few steps from a public parking and right in the city centre. Very nice staff.
Stayed in November 2023
Reviewed: November 10, 2023
Lara
SwitzerlandGood and fast communication with staff. We were able to check in after hours without any probelm.
Stayed in November 2023
Reviewed: November 9, 2023
Harmit
MalaysiaVery closeby the tram stop in Via Nassa street. Perfect location right in the heart of the lively gastrobars and stores. Nextdoor to Coop. Receptionist was extremely helpful. Got a free room upgrade to a Suite and she even walked us to our rooms that was about 50metres away and helped with the luggage too. I would say they take their reviews seriosly and have improved based on them. Thank you very much for a pleasant stay Team San Carlo! I’d definitely come back and stay again should I ever visit Lugano.
Stayed in November 2023
Reviewed: November 8, 2023
Davide
Francesome rooms without toilet
great value for money
Stayed in November 2023
Reviewed: November 8, 2023
Lindsay
New ZealandWonderful location in the heart of the city a few steps from the lake. A warm welcome and friendly staff.
Stayed in November 2023
Reviewed: November 2, 2023
Jabloñski
ArgentinaThe bed was not great
The location is great, the staff was really friendly! The room and bathroom were big and nice views.
Stayed in October 2023
Reviewed: October 29, 2023
Anonymousz
SingaporeNeed to request for electric kettle to make hot drinks. There is a step (10-12cm high) at entrance to the building which might be a hurdle for wheelchair user.
Easily accessible to transport, lake Lugano 1 min walk for a lovely and relaxing stroll around lake Lugano either in early morning or late evening About 150 to 200m to the hotel from funicular stop Citta. The funicular starts from level -1 of Lugano train station near escalators (service starts at 5am+ frequency every 5 min) Lugano tourism provided complimentary transport tickets through the hotel to visit different places (bus, funicular) Coop supermarket right next to the hotel Lots of eateries and restaurants nearby The room was quiet despite being in the city center Room is a bit small but the clever interior design makes the best use of space, e.g. ward robe /toilet cabinet doors are doubled up as mirror Rooms are clean, neat and tidy No aircon but big fan inside the room. Suit us well as the temp was around 14-16C during our stay. Tap water is labelled portable! Staff are friendly and knowledgable There is buffet breakfast option for 15 euro per pax but we didnt use as we wanted to try different local foods during our stay Lift access
Stayed in October 2023
Reviewed: October 28, 2023
Norman
MexicoBest location ever!
Stayed in October 2023
Reviewed: October 19, 2023
Rene
TaiwanSuper convenient, nextdoor is supermarket
Stayed in October 2023
Reviewed: October 18, 2023
Seung
United States of AmericaWe had to leave early and the check-out wasn't obvious.
The location of the room was great -- not too far from the funicular to the train station and in the middle of all the fun of Lugano. The top floor room had a small view of the lake which was nice.
Stayed in October 2023
Reviewed: October 5, 2023
Marc
United KingdomThe bathroom needs some minor maintenance. The breakfast room is too small for the number of guests.
Excellent central location, friendly staff, large bedroom, good value.
Stayed in October 2023
Reviewed: October 1, 2023
Matthew
United States of AmericaNoise
Location, facilities
Stayed in October 2023
Reviewed: September 29, 2023
Angela
CanadaBreakfast area is small
Right in the town center and only a couple of minutes walk from the funicular which takes you to the train station. Many shops around. Good breakfast and helpful staff.
Stayed in September 2023
Reviewed: September 26, 2023
Darren
MalaysiaWe didn't know there was a cable car running to city, we walked down with luggage on steep hill slope, we could have been informed how to locate n travel down.
Friendly staff, we extended stay with ease.
Stayed in June 2023
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