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Seeburgstrasse 72, 6000 Lucerne, Switzerland
November 10, 2015
눇Beautiful location, luxurious room with balcony, staff excellent- always happy to help and go above and beyond, very clean, quiet room, comfortable beds, bath tub with view to lake, very easy to get to- just take bus 23 from train station- 10-15 minute ride, stops directly in front of hotel. Bar and restaurant comfortable, with excellent food and service. We will return next trip to Luzern. It is refreshing to stay at a place with excellent staff who value you as a customer.
October 29, 2015
눉A bottle of water in the restaurant was dearer than a bottle of beer. Very odd. Men in the sauna were naked, considering I was there with my 18 year old daughter this should not be permitted.
눇This hotel was superb. The rooms were immaculately clean, the view from our room was outstanding, the staff were just so helpful. Every one said good morning or afternoon etc.. An excellent hotel and I would strongly recommend the hotel.
October 24, 2015
눉a bit far from the center. Important info for pet lovers - cats are not allowed there, only dogs. A full cat's discrimination )) The most important! In the hotel without my approval they blocked additionally 100 fr. Only more than 2 weeks later I made them unblock my money. It turned to be stressful for me because the hotel didn't agree that they blocked money though I saw their blocking in my online-banking. Negative experience, that's why I make the hotel's rate lower
눇friendly staff, nice room. We asked for a late check-out, they gave it to us. All our needs were fully satisfied.
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