it did not have proper balcony. only Frecnch balcony. But the view was amazing.

Stayed in April 2024

The price of the food is a bit overpriced, but it's really worth to try.

The hotel is located on the slope of the mountain close to the forest with excellent walking trails. The view from the room and from terraces is absolutely marvelous. Staff was very kind and helpful. Our room was spacious, with a separate bathroom and jacuzzi - perfect to relax after walk; and we had a balcony viewing mountains and valley, and Luzern at the lake. There were fruits for guests free of charge on the table in the corridor. We had a dinner at the hotel restaurant and were extremely surprised with the exceptional preparation of the traditional food in an innovative way (Ukrainian specialties). Delicious!

Stayed in March 2024

The view....breakfast...the balcony.

Stayed in March 2024

The day of our arrival, I received an email that the reception desk would be closed when I arrived with my family and instructions for the self-check-in. Our keys were not in the lock-box as the instructions stated and the reception desk was manned. According to the concierge, I should not have received that email the day of my arrival.

Absolutely everything. The staff was exceptionally friendly, helpful, and accommodating. The food in the restaurant was absolutely fantastic. The view was breathtaking.

Stayed in March 2024

Great views, good breakfast. Very nice staff.

Stayed in December 2023

The location is really far away. You need a car

Stuff service and food

Stayed in December 2023

The breakfast offering

- Excellent staff (especially Claudia) and location - A bit far from the city, but the walk was nothing less than perfect - Clean rooms with mostly all the facilities - beautiful backyard - the only thing they could improve on is their breakfast offering

Stayed in December 2023

ROOM SIZE

TRAIL,WALK,LOCATION

Stayed in November 2023

I liked the location . The staff were friendly and the food was delicious .

Stayed in November 2023

low ceiling

Great view

Stayed in October 2023

The restaurant and shops around don’t offer much choice but we had a car so could drive to the local supermarket. The bathroom window opened onto the next door balcony so you can’t really open it when they are there.

The location right on the hill was stunning and the drive up was lovely.

Stayed in October 2023

Funicular closes at 5:00pm, if you do not have a car either be prepared to pay for a taxi/Uber or be prepared for a bit of a hike! I did laundry in Luzerne and ended up missing the last one up, I ended up with a 20 minute hike in the rain (although the view was excellent!!), so if you are a solo traveller using trains it might not be the hotel for you. Price also is a premium for what you get, but it is Switzerland so what can you do? Shared bathroom/showers are not ideal but not the end of the world, just stings a tiny bit when paying 120 for a room.

Beautiful view of the city, modern rooms and facilities.

Stayed in October 2023

Nothing.

The location of this hotel is wonderful, uninterrupted views of the lake in front and the mountains behind and the sound of the very beautiful cowbells from the friendly cows in the paddocks next to the hotel. It's about 10 mins drive to town so you need a car but its worth it. The room was beautiful and had a balcony which was wonderful to sit out on at sunset. We didn't have breakfast but the dinner we had at their restaurant was lovely. I would have loved to stay longer.

Stayed in September 2023

The room was exceptionally comfortable. Nice, big, private bathroom....working television with all the channels you would want plus more. Breakfast was complete and healthy. Easy to get to by (your own) car. Plenty of parking. Incredible views of the hills and countryside. Overlooking the city of Luzerne and also Lake Luzerne. So glad that we avoided the congestion and hustle, bustle of the downtown hotels....not to mention that it was only a 12 minute ride back and forth to downtown and parking was easy to find in the city.

Stayed in October 2023

A long walk from the train station and a very steep hill to climb with backpack/suitcases. Cab from train station about Fr.40 Uber does not serve this facility once you’re there it’s really spectacular view . Room was a little warm when we arrived because we walked up the hill. But opening the windows leading a ton of mosquitoes, which lingered all night long in the room. No screens on these windows or in most of Europe! Bathrooms super clean, but shared. I don’t think I knew that when I booked a room 

Beautiful views from the hillside 

Stayed in October 2023

Nothing really, but if you travel by public transport, it’s not that convenient since you have to go uphill a bit. But if you are driving, then it’s totally fine.

The hotel is pretty clean and tidy, the location is good and quite.

Stayed in October 2023

Pretty far away from main town.

Very clean property, food too was simple but tasty.

Stayed in October 2023

We were not thrilled with the quality of food but not so much so that we wouldn’t stay there again, just for its spectacular views.

Gorgeous setting. Comfortable rooms.

Stayed in October 2023

Booked 2 rooms and they were gracious to put us next to each other. Beautiful location with a stunning view. Breakfast was wonderful and all the staff were very friendly and more then happy to help. Room and bathroom were a good size with plenty of space for luggage. Would stay here again.

Stayed in September 2023

the fennicular only operate from 10am to 5pm, beyond this time need to use public bus and walk on the trail, could be scary to walk alone at night constant time to refill the shampoo and body wash inside the shared bathroom, one time when i use it it was empty and need to move to other bathroom wifi very weak, can't connect at all

the hotel overlooking the lucerne town from the hill, nice greenery view from the hotel, enjoying the bell sound from the cows pay chf15 for the breakfast, nice continental breakfast shared bathroom but maintained clean

Stayed in September 2023

Loved the view the best. Loved all the walking trails on the hillside areas. Like the sound of Music. Easy ride down the funicular, then 5 min walk to catch bus 1 to the train station in the heart of Lucern.

Stayed in September 2023

The staff was very helpful and welcoming. The view of the mountains and lake is spectacular. Getting to it from a funicular was a lot of fun!

Stayed in September 2023

No elevator, and I had to left up all the family luggage upstairs alone. The hotel doesn’t support luggage transport from the car to the room. Other than this, it was a perfect stay and good hotel by all means.

Stayed in August 2023

The hotel was exceptional! We loved the friendliness of the staff, apples and a drink on checkin, the rooms with the decks with terrific views and the free parking! Wish we could have stayed longer for sure!

Stayed in September 2023