3, Rue Ami-Levrier, Saint-Gervais / des Grottes, 1201 Geneva, Switzerland
#95 of 108 hotels in Geneva
Guests' ChoiceBased on 510 hotel reviews
7.6Cleanliness
8.0
Comfort
7.8
Location
9.2
Facilities
7.3
Staff
9.0
Value for money
7.6
Free WiFi
8.3
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End of dialog contentReviewed: March 31, 2024
Ng
SingaporeNothing!
Clean room, near to the train station, nice breakfast! Thank you for accommodating for an early check-in too!
Stayed in March 2024
Reviewed: March 25, 2024
Seth
United States of AmericaOutlets in our room sparked and produced a burning smell when things were plugged into them
Clean and comfortable. Friendly staff and easy check in. Stored our bags while we went out in the city. Great location.
Stayed in March 2024
Reviewed: March 25, 2024
Katherine
United KingdomSmall bathroom. Only slight negative we can think of!
Breakfast was brilliant -great selection to choose from. Generous amounts. Perfect for adults and children. Central location was absolutely perfect for exploring Geneva and getting public transport eg to the airport.
Stayed in February 2024
Reviewed: March 24, 2024
Joao
PortugalLocation, friendly staff. Clean and comfortable
Stayed in March 2024
Reviewed: March 22, 2024
Louise
United KingdomBasic but clean and spacious
Perfect location, so close to train station and the main bridge
Stayed in March 2024
Reviewed: March 22, 2024
Creedy
United KingdomNo issues
Excellent continental breakfast with fresh bread and croissant brought to the room every morning
Stayed in March 2024
Reviewed: March 20, 2024
Gilbert
FinlandThe room could be a little bit larger.
The breakfast was served in the room in an agreed time.
Stayed in March 2024
Reviewed: March 12, 2024
Barbara
United KingdomIt had a bit of a funny entrance. It was basic but fine.
It was well located. It was a bit shabby but the shower was good and we had control of the heat in the room.
Stayed in March 2024
Reviewed: March 10, 2024
Karole
United KingdomIt would be nice to have a kettle in the room to make a hot drink
Excellent location, very helpful and friendly staff
Stayed in March 2024
Reviewed: March 3, 2024
Adrian
RomaniaRooms obsolete (still everything fully functional).
Staff - helpful, friendly, informed. Location - very close to Mont Blanc Bridge. Room had a small kitchen. Room service breakfast - coffee, tea, fruits, yoghurts, butter, cheese, croissants (no vegetables, nor eggs and meat). Not least - very good value for money spent (included breakfast and cards for public transport).
Stayed in March 2024
Reviewed: February 24, 2024
Adam
United KingdomThe room could have been bigger, but we were there to explore, not stay in the room, so it was more down to preference if anything.
The breakfast was excellent with a good selection of pastries and drinks each morning. The location was brilliant and was only a few minutes walk away from lake Geneva, and a five minute walk to Geneva train station. There was also a bus station very close to the hotel too. The hotel also provided a tourist travel card which got us to the hotel for free using public transport and lasted as long as our stay. The staff were very friendly and helpful and made the stay very easy.
Stayed in February 2024
Reviewed: February 17, 2024
Tarek
United Arab EmiratesThe bed not comfortable
The staff are very nice, breakfast very good and location in city center,
Stayed in February 2024
Reviewed: February 16, 2024
Joanne
United KingdomI would have preferred breakfast in a dining room rather than having to have it in my room. The room was rather stark and tired, and would benefit from a refresh.
Very well situated hotel on a quiet street right in the centre. Reception staff were very friendly. Breakfast was simple but very tasty - best croissant I've had in a long time.
Stayed in February 2024
Reviewed: February 15, 2024
Mariam
EgyptThe process of check in is so complicated and uneasy The hotel is smelly and not clean So outdated Awful breakfast Old fridges No heaters Poor WiFi Small bathroom and outdated
The location is perfect close to everything
Stayed in February 2024
Reviewed: February 8, 2024
Emily
AustraliaOn our first night at around 5:30am someone rang the doorbell nonstop for about half an hour, clearly wanting to get in. It was annoying, but also a little frightening because we weren't aware what was going on. Someone must have gone to speak with them because they ended up inside and then they rang the door bell at the front desk nonstop. This whole ordeal went on for about an hour. We couldn't sleep in the meantime. Not sure what it was all about.
The room was spacious enough and the staff were extremely friendly and helpful. We even got tips on what to see and where to go which was very useful.
Stayed in February 2024
Reviewed: January 29, 2024
Daniela
RomaniaThe room wasn't warm enough during the night
The location(next to the central bus station) was great,the staff very friendly and the room was spatios and clean. We have room service included in the price.
Stayed in January 2024
Reviewed: January 27, 2024
Simon
AustraliaNothing - suited our needs
We stayed 1 night at Hotel Tor and it was suitable for our needs. Beds were comfortable, wifi was fast, and it's a 5 minute walk from the train station. The studio room had a small kitchenette which had enough utensils for a simple meal. Breakfast was a continental breakfast and served in your room.
Stayed in January 2024
Reviewed: January 26, 2024
Jan
FranceNothing
I like to get the breakfast served in the room !
Stayed in January 2024
Reviewed: January 24, 2024
Catherine
AustraliaThe beds were terrible. The mattresses probably needed replacing 10 years ago.
Location & price. Clean and warm. Good staff.
Stayed in January 2024
Reviewed: January 17, 2024
Mariya
United Arab EmiratesGreat location, delicious breakfast, super helpful and frendly staff.
Stayed in January 2024
Reviewed: December 24, 2023
Ceylan
Turkeyperfect brakfast, perfect location
Stayed in November 2023
Reviewed: December 23, 2023
Michaela
Czech RepublicThe breakfast was sweet. Nothing on a salty side, like an egg or a ham
Stayed in November 2023
Reviewed: December 20, 2023
Oiyan
United KingdomThe beds were very uncomfortable I felt the springs on my back and the pillow were very flat and worn out.
This is like a family run hotel, the reception is on the 3rd floor which I got a bit lost as it was not sign posted only in the lift. The rooms are quite small and the bathroom is also extremly small! The location was great, about 10 minutes walk from Geneva train station and to the nearby attractions. A continental breakfast was brought into the room in the morning, but not much space for you to sit down to eat it.
Stayed in December 2023
Reviewed: December 16, 2023
Xiaoyu
United States of AmericaLocation is great. Staff are nice. Breakfast was in room service and very good.
Stayed in December 2023
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