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Paseo Gervasoni, 1 - Cerro Concepcion, 2340000 Valparaíso, Chile
August 14, 2016
눉The room needs a little bit of tender loving. The curtains were hanging off their hooks and the graffiti on the front of the building was not a great look - although out of the control of the owners - it wasn't the lovely street art you see.
눇The location, right in the heart of the old part of Valpariaso. Walking to all locations and close to the trolley cars that bring you up the hill. The staff are friendly and the building is full of old world character.
May 8, 2016
눉Old facility with stairs not made for elderly people. The rooms were dark and one of our couples had a leak from the room above. Rooms were very small with smaller closets. We stayed 3 nights and decided we couldn't unpack because there wasn't enough room. Common areas were dusty. Hard to get luggage into the hotel and out of the hotel.
눇Could have a glass of wine on the patio at the hotel and they had a nice complimentary breakfast.
May 29, 2016
눉Unfortunately the wifi only worked in the reception lounge which was inconvenient (and uncomfortable as most of the lounge furniture was badly in need of refurbishing). We thought it was a shame that such a grand old hotel was showing signs of neglect and poor management. The breakfast service was OK but haphazard and sloppy. The staff were mostly helpful & friendly but could have been more professional in manner - at times it felt more like a student hostel than a 3-star hotel.
눇The first room we were given was unsuitable due to the split level and steep staircase but thanks to Guillermo a comfortable room on one level was soon found. We found the history, character and architectural features of the hotel very interesting. Great view and good location near Ascensor Concepcion.
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