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Reviews of El Arbol Eco Lodge

Los Nisperos 34, 1710146 La Serena, Chile

#16 of 39 hotels in La Serena

Guests' Choice

Review Score

Based on 24 hostel reviews

8.2

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    8.0

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    6.8

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Showing 1 - 24

  • Reviewed: November 28, 2023

    7.0
    Lovely garden but leaves a bit to be desired…
    • Leisure trip
    • Family with young children
    • Triple Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Roads from bus station all the way to entrance are dirt roads and feel pretty unsafe. Feels a bit like you’re in an industrial park all the way there (though once on the property it is lovely). Not really that close to anything. Main supermarket is the other side of a huge dual carriageway. This is also NOT an ‘eco’ accommodation: there are no recycling facilities at all, POLYSTYRENE cups in the kitchen and feather duvets. Feels like they’ve called themselves ‘eco’ just to get tourists in.

    Lovely gardens and great cabin with privacy and outdoor furniture. Comfy beds. Fairly decent breakfast considering the price you pay. Sweet dogs!

    Stayed in November 2023

  • Reviewed: November 8, 2023

    8.0
    Really nice garden and great staff !!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The wall between room are so thin that I could hear the neighbors talking and more if you know what I mean ;) and that was inconfortable, the rest was perfect !

    Garden amazing Breakfast super cool Staff amazing And for once , pictures looks exactly like real stuff

    Stayed in November 2023

  • Reviewed: September 21, 2023

    8.0
    Good quality accommodation, set in a pretty garden. A great location if you have a car.
    • Leisure trip
    • Family with young children
    • Deluxe Bungalow with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    You need a car to stay here. We came by bus and we had to do a lot of walking. This was fine except at night when we had to walk through some sketchy areas (2 women alone) in the dark. You can no longer borrow bikes.

    A lovely garden with privacy and great cabins that had everything you needed. There was a heater, extra blankets and WiFi as well as cooker, fridge, kettle toaster etc.

    Stayed in September 2023

  • Reviewed: March 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    It' 's in between the beach and the town, in an unpleasant not very safe area.

    Very pleasant hostal, in a green environment. Quiet and relaxed. Good helpful people.

    Stayed in March 2023

  • Reviewed: February 15, 2023

    8.0
    stayed two nights, really enjoyed it. great relaxed vibe, ,
    • Leisure trip
    • Couple
    • Quadruple Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Location is a little difficult to get to along a rough road , but that’s not the fault of the property

    Cabins are fabulous, we stayed in 2 different ones during our stay. both great.

    Stayed in February 2023

  • Reviewed: February 8, 2023

    7.0
    It was ok
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The room was hot and we couldn’t open the window because of mosquitoes. No screens.

    The place was charming.

    Stayed in February 2023

  • Reviewed: January 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    it’s more nice to have a car or using Uber as the lodge is not in the center.

    everything is pretty nice, especially the garden and the common area, lovely details. the bed of our room was very comfy. the owner is very helpful and courteous, we arrived very late and she was waiting to welcome us. for us it was one of the best accommodations in Chile.

    Stayed in January 2023

  • Reviewed: January 7, 2023

    9.0
    great!
    • Leisure trip
    • Solo traveler
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    after a lot of thinking: there was no hot water in the shower one morning

    fantastic Hobbit-like ‘tipi’ conveniently located near beach, restaurants and other fun. private bathroom, little patio - go!

    Stayed in January 2023

  • Reviewed: January 4, 2023

    7.0
    Lovely place & garden but untrained dogs
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 6 nights
    • Submitted from a mobile device

    Depending on who you are, this might be a small or big issue. There are some dogs on the property who are sweet and friendly, but not at all trained - this causes problems because: A) they might keep you up at night barking. B) they might jump up at you (I got my stomach inadvertently scratched by one of them), which you might not like. C) one day they followed us out of the hostel and got into some fights with other dogs in the neighbourhood. They would bark aggressively at each other, and then run towards us to protect them, and then get excited and start nipping at each other while aggressively growling. We were essentially trapped between two groups of dogs at each end of the road and the hostel's dogs. They were over excited and possibly aggressive and so this was a pretty unpleasant experience. The owner says they've tried training the dogs, but this training has obviously not been consistent.

    The garden is beautiful, the kitchen was well equipped, and it was quite close to both the beach, the city centre and a shopping centre (and the bus station). The hot water was consistent.

    Stayed in December 2022

  • Reviewed: November 16, 2022

    9.0
    Nice and calm place.
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    There are some cute dogs at the place. The only problem is, that they won’t leave you alone. They even followed us for a 10 km run at the beach and tried to enter the supermarket with us so one of us had to wait outside. Can be a little bit annoying. It changed when we got a car and left the place with it. The street to the hotel is a little bit off the tracks. Wouldn’t recommend to walk there in the dark.

    Nice place and friendly staff. The apartment is very beautiful. Close to the beach and the city.

    Stayed in November 2022

  • Reviewed: March 6, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    there are some details missing, especially for the price. like some lamps along the walkways etc

    very lovely green oasis

    Stayed in February 2022

  • Reviewed: January 13, 2024

    10
    100% recommend. We got more than expected. 100% worth it.
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly, polite and well English speaking host. Absolute cleanness in the room. Highly comfortable bed. Lovely dogs in the property🫶 Fast internet and smart tv. Beautiful garden.

    Stayed in January 2024

  • Reviewed: October 30, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Quadruple Room with Garden View
    • Stayed 1 night

    Room needed more cleaning, as the surroundings hosts lots of insects and spiders that crawled into the room.

    Breakfast was delicious, well located at 15 minutes from bus station and 10 minutes from the beach. The isolated location was a relaxing experience.

    Stayed in October 2023

  • Reviewed: February 28, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Hermoso parque, super tranquilo. Cerca del mar y agradecer a Isabel por hospedarnos. Abrazo enorme.

    Stayed in February 2023

  • Reviewed: August 17, 2022

    4.0
    Disappointing, waste of time: we almost missed our bus because of the wait!
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 2 nights

    I was quite disappointed with my stay at el Arbol Ecolodge because the hotel managers were completely absent. We had to wait almost an hour to be received at our arrival because there was no one there. At the time of the departure, likewise we had to wait one hour to return the keys and to obtain the change of our payment which we had carried out two days before. I don't find it normal that the hotel managers desert and that there is nobody there in case of need. Fortunately the housekeeper was there, she was very pleasant and was able to help us but I don't think that's her job. I would also like to point out that the wifi listed as available in the common areas does not work at all.

    However, the place remains relatively quiet, close to the beach, the beds are comfortable and the cabins are well equipped.

    Stayed in August 2022

  • Reviewed: February 27, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    It’s the third time we stayed here. I love the location- 10mins from the beach and beautiful grounds. The most comfortable beds and lovely staff.

    Stayed in February 2022

  • Reviewed: April 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: February 4, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • Bungalow with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: December 3, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: July 15, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: December 26, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bungalow with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: April 2, 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2022

Showing 1 - 24

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