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18A Jianguomen Nei Avenue, Dongcheng, 100005 Beijing, China
July 9, 2015
July 7, 2015
눉Staff attitude, very unpolite and not caring. Travelling with children, I booked 2 connecting rooms. At the check in I was asked to pay for 2 rooms (my reservation was for 1 double room) then the rooms were not connected! Furniture blocked the door, after complaining and the visit of 3 managers (???) they removed bedtime tables and disconnected lamps (then in the room only poor light) and electric wires on show. At the end we had no good light, no tables (both rooms), wires on the floor (easy to trip over for children and elderly lady with us), door between the rooms could not be closed as there was no handle (no privacy at all). And the staff was unfriendly and treated us badly.
눇Location was very good. Breakfast was the positive aspect of the staying.
July 7, 2015
눉Staff don't know how to speak nor understand English. It was very difficult to communicate with them.
눇Nice and very big room space.
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