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42 Hong Shan Hu Rd Xi Xiu District , 561000 Anshun, China
24 April 2016
31 December 2015
눇So luxurious, beautiful room very helpful and friendly staff. I would ask for a room without a connecting door- some noise from chatty neighbors but otherwise superb.
22 October 2015
눉We arrived at our table in the all day dining restaurant at around 8 pm and wanted to grab food from the buffet but a lot of dishes were already "sold out". At the sushi counter they told us they don't have any nigiri sushi left (after asking the manager we got some), the warm dishes had different name tags than the dishes served (also there we received the answer that they don't have it anymore)! Furthermore the choice of cold dishes is far bigger for breakfast than for dinner ( a little strange if you compare the price). In the price was included free flow of soft drinks and beer but all of them were not chilled. The staff was friendly but not well trained! At 8:40 they started already to clean all the restaurant and prepare for breakfast forgetting to take care and serving us! After dinner we decided to sit in the lobby for a nice talk between us, the sad thing was the also there we were completely ignored by the staff! No water, drinks or snacks! Nothing was offered....
눇The positive thing was all about the rooms! The front office staff is very friendly, helpful and speaks good English. Especially Lawrence did a great job with giving us hints on what we can visit and do during our stay. He also did a good job handling our complains about the service on the restaurant (see below)
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