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Fuhua 1st Road, Futian, 518048 Shenzhen, China
14 February 2016
눉We were on a non-smoking floor but there was a strong smell of cigarettes from time to time in the room but management responded appropriately to the complaint. Spa management, facilities and costs were disappointing but treatment was excellent.
눇Availability and visibility of senior management. Food quality was excellent. Room, bed, bathroom were very good.
11 February 2016
눉The matress is too hard - a light on the round ceiling (shines also in the night)
눇The friendliness of the staff, the New Year celebrations (Dragon dance!) and the quiet room. Thank you!!!
10 February 2016
눉The way booking.com handled the matter
눇Hotel and staff are amazing. However booking.com fooled us on the number of family fits in one room.where we booked the largest and most expensive room and it was not fit for 2 adults with 2 young kids.
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