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2002 Jiabin Road, Luohu, 518001 Shenzhen, China
1 March 2015
9 February 2015
눉- Extremely bad service. Hotel only allow 8 small bottles of drinking water for day 1. I asked for 1 more and was told to go buy my own. On second day; was given only 4 small bottle of drinking water. On third day; was only given 2 small bottles of drinking water. Requested manager to response on why they cannot not give more drinking water; was told by the service staff over the phone that the duty manager was busy and no time to entertain such request. - On day of check out; I requested the hotel staff to help flag the taxi. I was told to go outside on my own and flag the taxi; in a very unprofessional; unfriendly manner; and was being ignored thereafter; which the staff continued to chat among themselves; without care of hotel guest standing in front of them. - When I requested for the hotel staff to replace the towel in the late afternoon; I was being told off by the cleaner that it was too much trouble for her and she was extremely rude. - The entire hotel staff was in fact not professional and does not know what the word "service" mean; yet; they are in the "service" industry. - The wifi/broadband was super slow.
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