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2 Wangfujing Avenue, Dongcheng, 100006 Beijing, China
25 April 2015
눉Not having their deposit system fully explained and being confronted after an evening meal saying I did not have enough money and was made to fix it then and there. Finding a hair in my meal and then still made to pay for it.
눇the tour staff were very helpful
24 April 2015
눉I know that the travel agency in the lobby is a separate company but is still a shame to allow them to offer scam tours with 'free foot massage' and 'shopping tour'.
눇Really helpful staff, good access by public transport.
24 April 2015
눉I did booked my stay 2 days prior of my arrival. I did arrived late night and was told that my reservation was canceled, althought I haven't received any notice about it. We were waiting for more than hour to get a room. eventually the reception told us that we can stay with the discount price as was booked via booking.com But the day of departure we were forced to pay not discounted price, but fuul price. That kind of service is unacceptable and I expect the booking.com to lay a complaint to this hotel behavour towards its customers
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