View from one of our rooms was not as good as one from the other room (from this room, we could see East Nanjing Road which was very nice).

room was very spacious. bed was comfy. had bath and shower. water presser was good. service was very good. Staff was attentive and hospitable. Had luggage deposit service. location is very good. Walking distance to shopping area along East Nanjing Road and the Bund. Overall, loved the hotel. will visit again if we come back to Shanghai.

Stayed in April 2024

When u stay more than one night, the breakfast will start to be boring. Not much option.

Good location, clean and large space

Stayed in April 2024

The room was beautiful and clean. Breakfast is great and the location is very convenient.

Stayed in April 2024

No walk-in shower only over bathtub. Lobby bar staff not good English and made worst (and smallest) margarita ever! Restaurant Chinese food excellent but at 9pm staff packed away tables right next to me. Seems to me management charging 4 star prices for a 3 star service!

Huge 24th floor room towards the Bund only 15 minute walk away. 5 minutes from Metro #2 connecting w MagLev to Pudong airport, and 5 min from world’s biggest pedestrianised shopping street. Great hot shower and fluffy bathrobes, really helpful front desk.

Stayed in April 2024

Perhaps have more variety and changes in the food selection for breakfast. It can get a bit bored if you are staying a few nights.

The location is very convenient , 5 mins walk to metro and the famous Nanjing Road of Shanghai. Plenty of good restaurants within a short walking distance. The room was comfortable, spacious and quiet. Had good night sleeps. Staff are alert and speak reasonable English.

Stayed in April 2024

No USB plugs so it was difficult to charge things - however guest services will bring you phone chargers if you call them and ask!

Location is fantastic. Parallel to the main pedestrian street, and probably mid-way between both The Bund and People's Square. Metro stations are either under 5 minutes or around 10-15 minute walks depending on which line you need. The room was huge. Had a separate living area and bedroom. I stayed on Level 24 overlooking the street which was nice. Service was great - staff were very accommodating and helpful. Toothbrushes offered at check-in at the main desk, toiletries provided, but they'll give anything you need really.

Stayed in April 2024

WiFi requires some extra assistance ( if you don’t have a Chinese mobile phone number ) and it’s not proactively something that has been provided

Location great, did not try the restaurant so I cannot give comments on the food service but really great hotel with clean rooms and friendly staff

Stayed in March 2024

The Food

Location

Stayed in March 2024

The breakfast was not at the level of the hotel. It wasn't bad, but for that hotel I expected a better breakfast.

The location is perfect, less than 1 minute walk to Nanjin Pedestrian Road and 15 min walk to the Bund. The room is quite big and even has a working desk.

Stayed in March 2024

Very beautiful interior, many breakfast options, nice and central area.

Stayed in March 2024

Hotel a little old, although well maintained. Limited staff English

Hotel close to Nanjing Road and The Bund, accessible by subway. Large spacious rooms. Excellent breakfast. Everyone was very cordial and kind.

Stayed in March 2024

Wi Fi very bad

Location and room were good

Stayed in March 2024

No pool.

Central location, comfortable rooms, clean.

Stayed in March 2024

you should accept dollar during check out

all things are ok

Stayed in March 2024

Central heating was too warm at night.

Very comfortable sized room and beds. Great location, very accessible to shops, eateries and metro stations. Would stay in tis hotel again!

Stayed in March 2024

Good location

Stayed in February 2024

We lived on the top floor 27th, the water pressure not good enough.

Air con and heater system is super good. Very warm in winter. Good location, super close to popular attractions.

Stayed in February 2024

Nothing

Staff, service, food

Stayed in November 2023

Nothing

Design

Stayed in November 2023

Near Nanjinglu and the Bund

Stayed in January 2024

The only drawback was that due to the walls being entirely windows, in winter the heater at its max was a bit cool inside. We opened the windows during the day, which is a mistake if the night will be cold because you do not retain all that heat.

This is a beautiful luxe 4-star hotel I have dreamed of staying in for years, and with the US Dollar value at 7 to 1, a rare high value for us, it was only $93 a night! The service is great, the place is palatial with lovely deep posh wooden hallways, the room ample with all curving windows overlooking the city and I got the high floor I requested long ago. The location is amazing, right at the top end of the famous shopping street Nanjing East Road. It's about 10 block walk to the Bund or waterfront, called WaiTan in Chinese ("Why Tang"). It is also one block from the gorgeous Shanghai Book City (Xinhua Book Store) which has Western cafes if you want your eggs or waffles. Check out the Roosevelt Sky Bar, 27 Zhongshan Rd (waterfront), which opens at 2 pm for a city view, and don't miss the nightly light show on the waterfront. Amazing. The bed and pillows were OUT OF THIS WORLD comfortable. I never wanted to go home!

Stayed in January 2024

Clean service

Staff

Stayed in January 2024

On the first day, the room on the 40th floor smelled a lot of cigarettes. But I contacted a hotel employee and I had my room changed in 5 minutes. The hotel rooms are old, but with a beautiful view. Employees are the main treasure of the hotel, they make it the best in the area.

Stayed in January 2024

As for me - I booked one type on the photos, in fact the room was another type.

Nearby shops, boutiques, river, tourism activities.

Stayed in October 2023