Choose your preferred language. We speak English (US) and 42 other languages.
88 Yu Yuan Street , Jiangdong District, 315040 Ningbo, China
October 13, 2015
October 6, 2015
눉Hotel Lobby is kind of old fashion. Need to consider of remodel or redesign especially It's a 5 stars hotel
눇My standard room was free upgraded to a river view room during our 2nd stay. (It costs +RMB100 if you request)
October 3, 2015
눉Booking.com had very vague booking details that were not clear at all. The staff at shangri la did not know how to handle the discrepancy professionally, neither did booking.com > both staff for both company's have no idea what creative problem solving is, or 5 star customer service. Thankfully the head manager of Shangri la heard about my booking issue and he gave me exactly what I paid for, however all parties would have saved 24 hours of arguing if only both companies agreed in the beginning. Will not book with both companies again. Booking.com is especially to blame because their website states that they are friendly and helpful and able to support customer service issues, this is a lie because all staff members are just reading off of a script and have no comprehension of situations.
눇I am from Canada and I have been to the shangri la before, the landscape is on par.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.