15 Yuhua Road West, Qiao Xi , 050000 Shijiazhuang, China
#3 of 4 hotels in Shijiazhuang
Guests' ChoiceBased on 11 hotel reviews
8.3Cleanliness
8.4
Comfort
8.5
Location
8.9
Facilities
8.2
Staff
8.0
Value for money
8.3
Free WiFi
8.4
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Showing 1 – 11
Reviewed: 21 December 2023
Sakthivel
Indianothing
good location and the best is its connected to the mall.
Stayed in December 2023
Reviewed: 30 October 2023
Hui
AustraliaCustomer service. When I were in Beijing, I call the hotel to change the date of stay, At first, the staff did not review the information I provided carefully, quickly responded me to say my booking did not exist. Then I provided receipt, she has review it carefully and then found my booking, but quickly rejected my request and suggest me to cancel existing one, then to rebook it. Communicated with booking .com, they asked me to talk to local hotel, then I have discussed with her again, she still refused and persist in asking to cancel the existing book. As a result, I have paid a little bit more to get a new book. I have tried to complain it to the team leader and been told the person who handle my case it is a team leader; I were speechless, and I think the person work for the Holiday Inn should be more service orientated and more up to international standard.
Hotel interior design and location is very good. It is very good for money. You get all you pay for it except the staff work in booking section.
Stayed in October 2023
Reviewed: 5 September 2023
Hong
NorwayI have been living here for 9 days and the hotel doesn’t give any discount for long stays. It is a kind of disappointed. Br Hong Xu Room 1417
Stayed in September 2023
Reviewed: 4 August 2023
Ron
Canadanothing
buffet was good. I tried everything once. The coffee machine need some maintenance, otherwise perfect
Stayed in July 2023
Reviewed: 25 February 2024
Paul
United KingdomPaid way more than I was expecting, not happy about this. Had to pay massive deposit, not sure I got it back,room was more expensive than quoted
Breakfast was fine
Stayed in February 2024
Reviewed: 3 April 2022
Leleader
ChinaThis hotel allows foreigner to check in
Stayed in April 2022
Reviewed: 14 February 2024
Narendra
AustraliaThere are no comments available for this review
Stayed in January 2024
Reviewed: 30 July 2023
Justus
AustraliaThere are no comments available for this review
Stayed in July 2023
Reviewed: 11 January 2022
Ste_30
BrazilThere are no comments available for this review
Stayed in December 2021
Reviewed: 25 April 2023
Nermin
BulgariaThere are no comments available for this review
Stayed in April 2023
Showing 1 – 11
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