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Reviews of Swissotel Beijing Hong Kong Macau Center

No. 2 Chao Yang Men, Bei Da Jie, Dongcheng, 100027 Beijing, China

#27 of 203 hotels in Beijing

Guests' Choice

Review Score

Based on 66 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    9.0

  • Value for money

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Premier King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathroom floors and shower were slick.

    This is a proper Swissotel. The staff were excellent, the property is newly refurbished and looks great.

    Stayed in February 2024

  • Reviewed: March 6, 2024

    8.0
    Good location in easy reach of main sites, comfortable stay
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 7 nights

    Room was a little too hot and not easy to adjust (it was winter but we had to open a window). The pool needed better management to stop unruly children from disrupting people from swimming practice. Despite the non-smoking ban, I could smell cigarette smoke coming from a floor below; it's a nice hotel and an impressive refit, but not quite worth the price we paid.

    Staff very attentive and the facilities were impressive, especially the pool and sauna. The location was really convenient for the metro and the most popular tourist sites in Beijing (the Great Wall was 1 hour away but the central sites were about 20 minutes by bike/metro). Good restaurants nearby.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    9.0
    Great location for BJ business trips
    • Business trip
    • Solo traveler
    • Premier King Room
    • Stayed 5 nights

    Air conditioning not adjustable in winter (a teeming problem in most Beijing hotels) but windows do open. Bar is a bit soulless but nice tea available.

    Great location, walkable distance to Workers Stadium, newly refurbished to high standard, comfy beds.

    Stayed in December 2023

  • Reviewed: February 25, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Premier King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to mention.

    Good, comfortable, efficiently run hotel. Very good breakfast. Suitable for short business visit. Will stay again.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    10
    Modern classic hotel
    • Leisure trip
    • Family with young children
    • Premier Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very good location and modern hotel

    Stayed in January 2024

  • Reviewed: February 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathroom has potential safety issues: heavy glass doors that can slam shut unexpectedly. The television doesn't have any non Mandarin programming.

    Excellent staff at every position: front desk, room service, and The Swiss Café team were all extremely helpful and performed like a seamless team. The Swiss Café's breakfast buffet is first rate. The chefs are amazingly attentive.

    Stayed in February 2024

  • Reviewed: January 26, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Premier Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The lobby is clean but could use better lighting.

    Staff is super helpful and friendly. Food is excellent.

    Stayed in December 2023

  • Reviewed: January 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Premier Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    MRT station outside of the hotel was closed for upgrades.

    Polite and helpful staff. Breakfast spread was good. Room was clean and comfortable.

    Stayed in January 2024

  • Reviewed: January 18, 2024

    8.0
    A good business hotel
    • Leisure trip
    • Travelers with friends
    • Premier Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Supposed to be less than a minute walk (literally just right outside the hotel) to the nearest underground station, but the whole station is closed for construction works during our stay (from Nov 2023 until end of Feb 2024 according to the site notice) Makes it 20mins walk to the next rarest station. Of course we called taxi anywhere we go, but many drivers had problem finding the hotel entrance. As the hotel location is at the corner inside a commercial complex.

    Clean and fresh, spacious reception lobby with helpful staff. Decent restaurant, reasonable size gym and pool with changing rooms facilities. Guest room is clean and no cigarette smell, modern design with kettle, tea and coffee. Room size is a bit smaller than I expected however many surfaces to layout luggage and things. Bed is comfy, just bedding linen slightly too crispy and noisy, and down pillow are too soft and fade into nothing not my liking.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    9.0
    Good
    • Leisure trip
    • Couple
    • Premier Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Since the MTR station was suspended for building the new line “no 3” thus it is a bit far from MTR now.

    Stayed in January 2024

  • Reviewed: January 1, 2024

    10
    Stay was amazing, I enjoyed a lot ❤️
    • Leisure trip
    • Solo traveler
    • Premier King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleaning and good friendly staff

    Breakfast was amazing, location also very good

    Stayed in December 2023

  • Reviewed: December 14, 2023

    8.0
    Good and will recommend
    • Leisure trip
    • Family with young children
    • Premier King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Train station under renovation

    Friendly staff

    Stayed in December 2023

  • Reviewed: November 22, 2023

    10
    A perfect place to stay in Being
    • Leisure trip
    • Family with young children
    • Premier Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    None

    I choose Swiss Hotel every time I visit Being, there is no competition! It's just perfect!

    Stayed in October 2023

  • Reviewed: November 21, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Premier Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everybody was extremely helpful and kind! The whole hotel is very very clean.

    Stayed in October 2023

  • Reviewed: November 12, 2023

    10
    The room was tastefully stylish, clean and well equipped. Breakfast offer wide variety of Chinese and western food. All
    • Leisure trip
    • Group
    • Swiss Advantage King Room - High Floor
    • Stayed 4 nights
    • Submitted from a mobile device

    Modern style, high quality bedding; cleanliness; convenient location; delicious breakfast.

    Stayed in October 2023

  • Reviewed: November 9, 2023

    10
    Great hotel
    • Leisure trip
    • Couple
    • Swiss Advantage King Room - High Floor
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Friendly and polite staff made a free room upgrade taking into account our wishes. Free afternoon tea as a gift. The hotel has an excellent location: the metro is within walking distance, and in good weather you can see the mountains. Very clean and comfortable rooms with excellent service. Breakfast is delicious, dishes vary from day to day

    Stayed in November 2023

  • Reviewed: October 25, 2023

    10
    Great stay in Beijing
    • Leisure trip
    • Family with young children
    • Premier King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Hotel was excellent and spotless .The staff were very friendly and helpful especially Johnson who did everything in his power to help us have a great stay .The room was spacious and the breakfast superb. Also

    Stayed in October 2023

  • Reviewed: October 16, 2023

    9.0
    Perfect location and hotel for us as couple, visiting Beijing and the great wall.
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 4 nights

    -

    Very good location to visit Forbidden City, the temples and the Beijing Business Centre.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    9.0
    Can recommend to business travelers!
    • Business trip
    • Solo traveler
    • Swiss Advantage King Room - High Floor
    • Stayed 4 nights
    • Submitted from a mobile device

    It lives up to the international five-star standards.

    Stayed in October 2023

  • Reviewed: September 29, 2023

    9.0
    Very good Beijing business stay. I loved the opportunity to take a swim before work.
    • Business trip
    • Group
    • Swiss Select King Room
    • Stayed 1 night

    This hotel offers easy access to the Metro and airport. Perfect for business in Beijing.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    9.0
    We enjoyed our stay here. Location is great, and facility exceeds my expectations.
    • Leisure trip
    • Family with young children
    • Premier Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It took me a while to figure out convenient stores and restaurants that are close to the hotel. The staff could provide these information that would be very helpful.

    The purpose for my Beijing trip was to visiting the Great Wall and the forbidden city. The location of the hotel is perfect for visiting Mutianyu part of the Great Wall. There is a direct bus route right behind the hotel. The hotel is also 1 minute away from subway, very convenient. The hotel is recently renovated so everything looks new and clean. Overall I liked my stay.

    Stayed in September 2023

  • Reviewed: August 20, 2023

    9.0
    Best value for money
    • Leisure trip
    • Solo traveler
    • Premier King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Very attentive staff and modern clean room with great finishings

    Stayed in August 2023

  • Reviewed: August 12, 2023

    10
    good choice
    • Leisure trip
    • Solo traveler
    • Premier King Room
    • Stayed 2 nights

    mostly Chinese options on the breakfast and the taste was not good

    the room size Cleanliness gym

    Stayed in August 2023

  • Reviewed: June 22, 2023

    10
    Excellent place for short stay
    • Leisure trip
    • Solo traveler
    • Premier King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Swimming pool is small and require to wear swarming cap to use the facilities

    The location and tidiness of the hotel as well as friendly staff

    Stayed in June 2023

Showing 1 - 25

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