Calle 34 32-34, 000001 Bucaramanga, Colombia
#21 of 75 hotels in Bucaramanga
Guests' ChoiceBased on 118 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.6
Staff
9.0
Value for money
8.6
Free WiFi
8.3
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End of dialog contentReviewed: 22 April 2024
Ian
United KingdomMusic was played by the pool, slightly loud. More importantly I saw people on the phone or working laptops move to downstairs as it was distracting, which might loose sales. This is a very minor observation. Made to be helpful. For information, clients should note toilet products toothpaste/brush come with a charge are not free, so don't be impulsive.
The staff at reception helped with very early arrival. Offered breakfast to help at very reasonable price. Restaurant staff kind and helpful, substantial, lots of choice. We speak poor/little spainish. Pool was helpful for my wife, small, clean but functional. Comfortable bed.
Stayed in April 2024
Reviewed: 4 April 2024
Carlos
United StatesExcellent
Stayed in March 2024
Reviewed: 4 March 2024
Phillip
United StatesThe food was excellent and I loved the pool, and the people who worked there were very helpful.
Stayed in February 2024
Reviewed: 25 February 2024
Karen
United StatesThe noise from the clubs that surround it
The hotel is beautiful, you get an apartment with kitchen, fridge, washing machine and space to dry your clothes but unfortunately the area where it is it’s super noisy and the party spots continue well into 2am. It’s not the hotels fault and if you get an internal room, you might not hear as much noise. It has a gym and pool at a beautiful rooftop and the breakfast was great buffet style and they make u the eggs however you want.
Stayed in February 2024
Reviewed: 11 February 2024
Jose
Puerto RicoBed was too small (not a queen) and had a big dent in the middle
Everything else was excellent
Stayed in February 2024
Reviewed: 8 February 2024
Jo
United KingdomRoom was rather basic and not modern like the photo shows. It's def not 4 star Water wasn't very hot. Noisy road, although OK if you shut the bedroom door
Very large room - more like a mini suite Comfortable bed Air con Small gym Breakfast included Quite cheap
Stayed in February 2024
Reviewed: 7 February 2024
Samuel
ColombiaI don't watch TV, so it was not a problem for me. But the signal quality seems poor.
It was extremely comfy.
Stayed in February 2024
Reviewed: 28 December 2023
Travis
United StatesThe night time guest services was very rude.
Located in great area.
Stayed in December 2023
Reviewed: 6 December 2023
Regine
CanadaNothing
Quiet room with window into yard, restaurant, good breakfast.Nice staff
Stayed in November 2023
Reviewed: 19 November 2023
Fernando
ColombiaGreat location, good restaurant, room size works fine, with all that you need!
Stayed in November 2023
Reviewed: 5 November 2023
Brad
ColombiaRoom with jacuzzi, pool
Stayed in August 2023
Reviewed: 15 August 2023
Thomas
NetherlandsRooms rather small and the bed was quite hard.
Friendly staff, always ready to provide some help when needed or answer a question. Breakfast simple, but adequate. Safe location, easily accessible.
Stayed in July 2023
Reviewed: 14 August 2023
Hernandez
ColombiaYou need to put glasses, in this room we only have 1 cup for 2 persons
Everything was good
Stayed in August 2023
Reviewed: 1 July 2023
Mateo
IndiaEverything was good
Very neat and tidy the entire Hotel. Good Breakfast. Good location
Stayed in June 2023
Reviewed: 14 May 2023
Jess
United KingdomGood location and great service
Stayed in May 2023
Reviewed: 9 April 2023
João
BrazilNA
Staff and Food
Stayed in April 2023
Reviewed: 28 March 2023
Kendell
United StatesEverything was on point
The staff the food and it'd my second time there , I recommend this location , just beautiful and respectable and one of the most beautiful cities in Colombia
Stayed in March 2023
Reviewed: 6 March 2023
Juan
ColombiaBreackfast buffet is not the best, but , in general its good food
Great service and commodities
Stayed in February 2023
Reviewed: 26 February 2023
Michael
United StatesThey are remodeling some rooms on multiple floors. So it was a bit noisy starting at 8am. But that’s obviously a temporary situation.
Clean facility with an incredibly polite friendly staff. Nice rooftop pool. Rate includes a breakfast buffet with eggs cooked to order. Convenient location just a half block of Carrera 33. Highly Recommend
Stayed in February 2023
Reviewed: 3 February 2023
Paul
United StatesAll around good hotel. Great customer service, restaurant and pool with nice view on the rooftop
Stayed in January 2023
Reviewed: 2 January 2023
Tonytony1966
United StatesRooms small and tv reception poor
Breakfast and personnel
Stayed in January 2023
Reviewed: 25 December 2022
Marco
ColombiaThe parking slots are limited.
The room was so comfortable and clean. The space in the room was enough. The temperature in the room was perfect. The breakfast was so delicious, and there was a big variety of options.
Stayed in December 2022
Reviewed: 22 December 2022
Reuben
SingaporeStaff were mostly friendly but one or two at the reception could be more welcoming.
Comfortable and sound-proofing was welcome. Good value for money. Convenient location with good food options around.
Stayed in December 2022
Reviewed: 22 November 2022
Alvaro
ColombiaN/a
It,s good
Stayed in November 2022
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