Calle 25 B N°69 C 80, Fontibon, 110931 Bogotá, Colombia
#34 of 484 hotels in Bogotá
Guests' ChoiceBased on 243 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
9.0
Staff
9.3
Value for money
8.8
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 15, 2024
Pascal
Switzerland- shuttle bus runs only as of 6am, a little earlier would be desirable to avoid rush hour and possible traffic jams
- very friendly and accommodating staff - very comfy bed - fantastic breakfast buffet - reliable airport shuttle
Stayed in April 2024
Reviewed: March 19, 2024
Rose-marie
Trinidad and TobagoOnly one suggestion, they can include more items made with beef, lamb or chicken, for persons that do not eat pork. That is the only negative comment we have in regard to our stay.
The breakfast was great, with a wide variety of options. The dishes were delicious and full of flavor and the staff were friendly and helpful.
Stayed in March 2024
Reviewed: March 16, 2024
Remy
CanadaClassic high standard of Sheraton/Marriott, after spending 1 month in Marriott properties in Spain. Great service.
Stayed in March 2024
Reviewed: March 11, 2024
Jimmy
ColombiaCheckin
Close to the airport and good service
Stayed in February 2024
Reviewed: February 10, 2024
Gloria
United States of AmericaThe food in the restaurant, and the often interruptions at morning in the room when we are sleeping
Excellent everething are great
Stayed in February 2024
Reviewed: February 1, 2024
Tomas
MexicoEverything okay
All the facilities and comfort for a business trip. Attention from all the personnel was exceptional.
Stayed in January 2024
Reviewed: January 7, 2024
Juan
SwitzerlandThe rooms are a little bit aged but are very well kept and very clean. Not a big deal.
The hotel staff is absolutely kind and welcoming. We were very happy to stay in this hotel. For us the location was perfect as we needed something relatively close to the airport. To our surprise, the hotel has a free shuttle service to the airport which as very convenient for us. The hotel has a pool and a gym which we found fantastic for a business hotel. We could swim with our children who were very happy to get a splash and have fun in the water.
Stayed in January 2024
Reviewed: December 26, 2023
Marcela
BrazilThe hotel could invest more in sustainability. I don't need my towels to be changed everyday, for example.
The room was spacious and comfortable, the hotel has nice facilities and the staff is kind and attentive. The breakfast was superb.
Stayed in December 2023
Reviewed: December 8, 2023
Rajesh
India+ Good Location + Good View + Great Gym & Pool
Stayed in November 2023
Reviewed: December 6, 2023
Sylvain
LuxembourgDuring the stay, 2 times, the water was just lukewarm.
Very good Breakfast with a lot of option. Staff always smiling and ready to help.
Stayed in December 2023
Reviewed: November 15, 2023
Red
CanadaAwesome location and amenities
Stayed in November 2023
Reviewed: September 22, 2023
Francis
Puerto Rico-
Everything staff super helpful. Wonderful breakfast
Stayed in September 2023
Reviewed: September 18, 2023
Francis
United States of AmericaProbably the repairs but necessary to keep the hotel be it's name signify.
Service is as expected of a Sheraton hotel. The breakfast and lunch staff were wonderful. The security people are helpful with helpful advice.
Stayed in September 2023
Reviewed: September 5, 2023
Shelly
AustraliaGreat location. Room was clean and the bed was comfortable
Stayed in August 2023
Reviewed: August 28, 2023
Oscar
Colombianothing
the place is perfect, clean and comfortable. its a 5stars hotel
Stayed in August 2023
Reviewed: August 25, 2023
Pamela
MexicoGreat breakfast. Excellent airport to hotel transportation. Super friendly staff.
Stayed in August 2023
Reviewed: August 7, 2023
Da
United States of AmericaAll good
Upgrade suite
Stayed in July 2023
Reviewed: July 11, 2023
Abigail
ColombiaBreakfast was excellent
Stayed in June 2023
Reviewed: July 10, 2023
Rajesh
IndiaShort trip None to complain about
Clean Property Close to the airport Free shuttle to the airport
Stayed in June 2023
Reviewed: July 9, 2023
Leone
United States of AmericaCorporate look
It’s 10 min drive to the airport. I was surprised how welcoming and great the staff where for an hotel airport. Rooms are spacious and even the restaurant served great food.
Stayed in July 2023
Reviewed: July 4, 2023
Sandra
United States of AmericaExcellent service. Cesar the concierge was the man he did an amazing job . He is the reason why I rated you so high.
Stayed in June 2023
Reviewed: June 26, 2023
Henry
United States of AmericaI was asked to pay more than originally agreed upon.
great breakfast
Stayed in June 2023
Reviewed: June 21, 2023
Lina
ColombiaThe food was excellent. Check-in service as I expected, fast and kind. We attended a party and the conference room, food, and service were spectacular.
We stayed on the 9th floor, the Club Floor, and the service, the food, and the amenities were incredible. I will stay again no doubt.
Stayed in June 2023
Reviewed: June 1, 2023
Carlos
United States of AmericaNothing
From checkin to checkout, everything was excellent.
Stayed in May 2023
Paris, France
Ravenna, Italy
Eslohe, Germany
Magee, USA
San Carlos de Bariloche, Argentina
Palermo, Italy
South Portland, USA
Sibiu, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content