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Reviews of Sunset Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Av circunvalar km 13, 880001 San Andrés, Colombia

#17 of 99 hotels in San Andrés

Guests' Choice

Review Score

Based on 31 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    8.4

  • Facilities

    8.8

  • Staff

    9.6

  • Value for money

    8.9

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 4 nights

    I’m on the taller side (~1.88m) and the beds were slightly short for me, since the foot area has an edge. Otherwise, great!

    Staff was very friendly and went out of their way to be helpful, from late night bottles of water to keeping the restaurant open late upon arrival! They also had great advice for the surrounding area. There is a diving school attached to the hotel, which would make for an awesome combo-trip! I also stayed in the northern « city » part of the island, and much preferred my time here, with beautiful waters to swim in right across the street and lots of rugged nature all around. The rooms are spacious with very high ceilings, hot water shows and very clean, with great AC. Would stay here again on my next trip to San Andres!

    Stayed in January 2024

  • Reviewed: August 9, 2023

    8.0
    Great place to getaway!
    • Business trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I thought during booking it was across from the beach, but it was across from the sea. It was about 30 minutes to the downtown area for the main beach.

    The staff was very welcoming and we enjoyed the food and service provided. If you like seclusion and getting away then this is the place for you!

    Stayed in August 2023

  • Reviewed: August 7, 2023

    9.0
    Good hotel at an excellent snorkeling spot at the quiet west side of the island
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Be aware taxis from the airport charge 60000 pesos, while you can take the safe and good local bus for only 4000 pesos per person.

    Situated at a quiet spot along the west side of Isla San Andres, with a swim ladder and a great snorkeling spot right next door across the street. Good restaurant and friendly staff included. Wonderful views. Spacious room with good hot shower.

    Stayed in July 2023

  • Reviewed: April 3, 2023

    10
    Amazing, clean, and relaxing stay with everything you need!
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The beds were a bit hard, but after being in the sun all day it didn’t matter lol you always sleep well in San Andres

    The hotel is in the south end of the island and very chill if you want to relax instead of partying. it’s right across for the ocean with a great restaurant, pool, dive school, and amazing staff!

    Stayed in April 2023

  • Reviewed: March 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Some parts look in need of a bit of TLC but after the ravages of Covid I thnk that can be forgiven.

    Very friendly family run hotel. Staff very accommodating. Its in a much more peaceful part of the island away from the crowds on the eastern side, but the local bus runs right past the door every 30 mins so getting around is easy. Snorkelling right across the road in some of the clearest water I've seen. We were never really inconvenienced by the pool being used by the the dive school as they are out most of the day. Prices for food/drink very reasonable.

    Stayed in February 2023

  • Reviewed: January 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 8 nights

    Good place, nice attention, nice staff, good food. Recomended.

    Stayed in January 2023

  • Reviewed: January 8, 2023

    10
    A wondeful family run hotel, with excellent food and very friendly service.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Relaxed and friendly atmosphere, excellent food, and friendly service. The location was perfect for Scuba, exploring the island by walking, cycling and with a “buggy” . The family running the place have kept it in very good condition. They also helped us to sort out any problems.

    Stayed in January 2023

  • Reviewed: January 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Soundproofing of rooms need to be done. It's an easy fix, give me a shout Gabriel and I'll send u a drawing , its what I do!

    Great location away from the busier East Coast and town and buses to get around the island are regular outside the door. It was great to be able to walk 20m and jump in the Caribbean with noone around. Gabriel was an excellent host! Thanks again mate.

    Stayed in January 2023

  • Reviewed: October 28, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The sliding door took a little piddling but it worked fine after that. There was no hair dryer or hot pot for coffee but on the upside the balcony looked right over the Caribbean and the room was clean and comfortable

    The staff was always prompt friendly and helpful.

    Stayed in October 2022

  • Reviewed: August 27, 2022

    10
    From the beginning we felt good, the welcome was great. the place is beautiful a tropical environment the children enjoy
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    the location is perfect.

    Stayed in August 2022

  • Reviewed: August 24, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nada :)

    The hotel exceeded my expectations. It was wonderfully quiet there, with a beautiful view of the sea right across the street. The sunsets are outstanding. The homecooked food was amazing and was available throughout the day until 8pm. My favourite was the salad with fried fish, you should absolutely try it. A dive shop was right on sight too and I managed to get my advanced certificate in 2 days, they were very flexible and accommodating as well. Amazing reef quality on dive sights right by the hotel. I was very pleased to have chosen Sunset hotel to finish off my trip to Colombia.

    Stayed in August 2022

  • Reviewed: May 9, 2022

    9.0
    Highly recommended Hotel for long and short stays.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Tiles falling apart in the pool can be a hasard, two of the guests got minor cuts .

    Beautifully maintained garden,,staff very friendly and helpful, rooms wide,comfortable and clean, diving company on site, sea across the road on West coast, swimming pool.

    Stayed in May 2022

  • Reviewed: April 3, 2022

    8.0
    Great little resort away from the madness (and tackiness) of the main town
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    Wifi in room was mediocre which was not what we had experienced elsewhere on the island. Rooms are starting to look a little tired and the bathroom is probably ready for a proper refit as shower screen was sticking and looks dated. Our room smelt incredibly musty on arrival which was unpleasant only for the first 12 hours, however, once we aired the room out with the door and bathroom window open, this went and didn't return in the following three days indicating this experience could have been avoided had our room been aired before our arrival. Breakfast is served from 8am as staff arrive at this time. We needed to leave at 8am for a flight but there was no earlier breakfast option other than to take a sandwich to our room the night before which didn't really appeal. I guess demand (or lack of) probably dictates a better solution to this. Hot water only if you are lucky or shower in the afternoon before the divers return from their dives

    Lovely little family run diving resort, staff were super friendly and helpful, the room was basic but clean, location is quiet end of the island which is lovely but some way from the town for evening meals, that said, the restaurant beers, wine and food prices were super competitive so we didn't feel we were a captive audience or being ripped off. The ladder into the sea allowed us to experience snorkelling on this side of the island without having to go to the touristy 'La Piscina' type places. The hotel arranged a moped for a few days which was a reasonable price and well organised. The best bit about this place is the immaculately clean swimming pool and sunbeds, just what you need after a month backpacking across Colombia.

    Stayed in March 2022

  • Reviewed: February 20, 2022

    9.0
    Sunset Hotel - Amazing experience!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 10 nights

    The location can be a two-edged sword, it is good because it is very quiet and remote, but it is also far from everything, stores and the center, the pool was often in the morning occupied by the scuba divers and there were no showers in the pool area, other than that it was an excellent place.

    Sunset Hotel is a great place if you're looking for a relaxing stay away from the crowds. The location is in the south, so you need a taxi to get there, you can also take a bus, but this last one needs a bit of patience. The room and the food was great and the staff very friendly always and helpful.

    Stayed in February 2022

  • Reviewed: February 17, 2022

    10
    Great place to stay!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing.

    Staff, location, and food were on point. Great service. We had an splendid vacations.

    Stayed in February 2022

  • Reviewed: February 8, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    You need to pay attention to local transportation. The local buses aren't on an exact schedule so sometimes a taxi makes more sense.

    Very attentive staff, very good dinner menu. Quiet setting away from Centro. If you're not a diver, there is decent snorkeling right in front.

    Stayed in February 2022

  • Reviewed: January 8, 2022

    9.0
    Well, nice and cheap.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There were problems with the shower, its pressure is not that good.

    the friendliness of the people, the tranquility.

    Stayed in January 2022

  • Reviewed: September 26, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool was used by a scuba school most of the day. The Room was dark.

    The BEST staff! Best location Scuba school in the hotel. Amazing diving location right across the street

    Stayed in September 2021

  • Reviewed: July 29, 2021

    10
    Exceptional vacation at Sunset Hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There’s nothing that we didn’t like. The property provides an excellent experience.

    We loved the location, the attention, the service, we loved everything at Hotel Sunset. Lindsay, Gabriel, Isabella, and Leida’s attention/service/guidance everything was phenomenal. We will definitely come back to San Andres and Sunset Hotel. Recommend 100% for couples and families.

    Stayed in July 2021

  • Reviewed: July 12, 2021

    9.0
    Relaxing spot in the authentic southern part of the island having a real Carribean island feel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    I really enjoyed the stay and would go back when possible! So not so much a dislike, but if I had to recommend anything it would be better send proofing in the rooms. You can hear the sound of the TV and conversation from the other room.

    Loved the location in the quieter south side of the island and with a snorkelling spot right in front of the hotel. Perfect in that regard! Customer service was excellent. Gaby at reception desk was knowledgeable and offered advice on the best local spots. A great place to stay for those looking to relax away from the busy centro area.

    Stayed in July 2021

  • Reviewed: June 22, 2021

    8.0
    If you want to get away for awhile, this is it.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    They have a solar heating system for the water, you have to time your showers and there really isn't hot water, sometimes it's warmer than others. To be fair cool to cold water showers are not uncommon in Colombia. The beds are a little small but not too small. These are minor issues though and as I stated in the positive comments I will be returning.

    My girlfriend likes swimming in calm deep ocean water. The west side of San Andres has some of the best water I've ever seen for what she likes to do. The Sunset Hotel is perfectly situated for this. The staff is great, they really work hard to make your stay great. The breakfast isn't fancy but it's good. The place is very well maintained and the room while basic is comfortable. For the money and proximity to the ocean I think it would be very difficult to find a better place. We will most certainly be staying here again. The internet here was better than most places in the south side of the island.

    Stayed in June 2021

  • Reviewed: June 7, 2021

    9.0
    Relaxing place, friendly faces, and a beautiful place
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We loved everything! But maybe the rooms could have better lighting and the showers were mediocre.

    We loved the location. Gabriel was excellent and tended to all our needs! And the location Is awesome!

    Stayed in June 2021

  • Reviewed: May 3, 2021

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights

    Is far from downtown, so transportation is expensive, but this is not really a problem creat by the hotel, is just the location not so easy for transportation.

    Very Nice Location and view. Have the Scuba diving inside hotel , that is great.

    Stayed in May 2021

  • Reviewed: January 6, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It would be important to have a bottle of water everyday in the room since there is no drinkable tap water. As for now, guests needs to pay for it at the reception.

    Peaceful location in the south of the island Friendly staff Big room Nice Breakfast

    Stayed in January 2024

Showing 1 - 25

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