Bocagrande Avenida San Martin N°5 52, Bocagrande, 130015 Cartagena de Indias, Colombia
#272 of 307 hotels in Cartagena de Indias
Guests' ChoiceBased on 23 hotel reviews
7.4Cleanliness
7.8
Comfort
7.8
Location
8.7
Facilities
7.2
Staff
8.1
Value for money
7.5
Free WiFi
8.1
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Showing 1 – 23
Reviewed: 30 December 2023
Daniel
United StatesRight on main Avenue where all restaurants are. 1 block from ⛱️ beach.
Friendly staff, very helpful...
Stayed in December 2023
Reviewed: 9 November 2022
Ashley
United KingdomMiserly management. I've stayed in many hotels, it's the first time I ever asked for early check in and they told me there would be a charge for it! If the room is empty and cleaned, why lose goodwill by trying to scrape a few extra dollars? Single glazing on a noisy street.
Good location. Quite spacious rooms. Simple, stylish decor in the rooms.
Stayed in October 2022
Reviewed: 11 October 2022
Steven
United StatesThe window of my room lacked weather proofing. And due to rain from a tropical storm the window did leak.
Great staff, comfortable, bed the room was spacious and clean. Staff made me feel very welcomed. Any issue I had was addressed by staff in a timely manner.
Stayed in September 2022
Reviewed: 1 October 2022
Steven
United StatesHotel staff were amazing. Very friendly and welcoming, Great customer service.
Stayed in September 2022
Reviewed: 19 July 2022
Maria
PanamaThe same breakfast, the bath need some fixing thr toilet bowl slack
Close to the beach and restaurants and stores. I left a pair of glasses at the reception in a black plastic bag
Stayed in July 2022
Reviewed: 30 June 2023
Adam
United KingdomCurtains didn’t work was too bright, wifi connection was poor
Breakfast staff and how helpful they were
Stayed in June 2023
Reviewed: 5 July 2022
Naresh
ColombiaCleanliness and maintenance
Worst experience
Stayed in July 2022
Reviewed: 2 May 2022
Leonardo
BrazilThe location is not safe, especially at Friday evening, with a lot of people drinking right where the entrance to the hotel is. Also, accessing the hotel is confusing, with the entrance being inside a gallery, and in order to call for the elevator you need to press a button and try to communicate with the lobby in order for them to send it to the lower level. Lastly, there’s always a concentration of vendors at the entrance, trying to sell you things in a very forced way, which is very uncomfortable, but I believe this is a problem of Cartagena not just the hotel.
The room was okay for the price, the bed was very comfortable and everything seemed clean enough.
Stayed in April 2022
Reviewed: 1 May 2022
Calvin
BrazilNot a safe location. No receptionist answered when I rang the intercom 4 times at 7:30pm trying to use the elevator. The door to my room had clearly been forced open a number of times with lots of visible damage to the door frame and door. I did not feel safe staying there. I will never return.
Good air conditioning
Stayed in April 2022
Reviewed: 7 February 2022
Michael
United Statesgood location
Stayed in January 2022
Reviewed: 18 January 2022
Alch
United StatesI truly Loved everything about this hotel. The location, the staff, the rooms. It was all amazing.
Stayed in December 2021
Reviewed: 18 July 2021
Lakisha
United StatesThe hotel should be torn down and rebuilt. The elevator does not always work at night to go down and leave the hotel. The walls are extremely thin and you could hear into your neighbors’ adjacent room. The hotel rooms unlick using antiquated keys. The bathroom is tiny and had cracks in the ceiling that you could vlearly see were patched up with cheap material. The shower water was lukewarm and the towels need a good wash in bleach and vinegar to soften them. The breakfast is okay-it is not 5-star by any standards.
Great location
Stayed in June 2021
Reviewed: 23 November 2021
Anonymous
Colombiabreakfasts
clean
Stayed in November 2021
Reviewed: 24 July 2023
Francisco
ColombiaThere are no comments available for this review
Stayed in July 2023
Reviewed: 12 March 2023
Amanda
CanadaThere are no comments available for this review
Stayed in March 2023
Reviewed: 21 December 2022
Christian
United StatesThere are no comments available for this review
Stayed in December 2022
Reviewed: 15 November 2022
Miryam
EcuadorThere are no comments available for this review
Stayed in November 2022
Reviewed: 30 January 2023
Liaqat
United StatesThere are no comments available for this review
Stayed in January 2023
Reviewed: 14 August 2022
Cami
EcuadorThere are no comments available for this review
Stayed in August 2022
Reviewed: 13 January 2022
Milena
ColombiaThere are no comments available for this review
Stayed in January 2022
Reviewed: 19 November 2021
Melissa
ColombiaThere are no comments available for this review
Stayed in November 2021
Reviewed: 6 January 2024
Anonymous
ColombiaThere are no comments available for this review
Stayed in January 2024
Showing 1 – 23
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