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Palm Beach Estates, 50308 Playa Grande, Costa Rica
August 14, 2016
July 20, 2016
눇This was a very intimate and romantic location. There are only four very private suites on location. Beautiful common area and helpful staff.
July 28, 2016
눉We specifically told the attendant we would like to pay in cash and he said that was no problem that we could pay at checkout and my card would bot be charged. Then at checkout the another girl also said my card was NOT charged so we payed in cash. They ended up taking our cash and charging my card, in which I was not able to get a refund for nearly 30 days. The check out process took nearly 20 minutes as we were in a rush to the airport. The hotel should really clarify its policies and train staff on its systems so mistakes like this don't happen to more guests.
눇The grounds and room were nice. Not directly on the beach but a short 5 minute walk down a gravel path. Restaurants were a short drive away. Pool was clean. The waves on Playa Grande were great for surfing but a little too rough at times to get in the water for a swim.
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