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200 este Escuela Rafael Arguedas, 21007 Monteverde, Costa Rica
15 August 2016
눉The room decoration was poor, the bathroom is crying for a renovation. Staff was correct but not particularly friendly. They have good facilities, such as a walking path in the forest, but they take very little advantage of it. No charm at all, very basic and with no attention to detail at all. We would not come back.
눇Breakfast was good and the room had a nice balcony. The place is good enough to sleep and it was not too expensive
26 May 2016
눇The view of the hotel is amazing. Also the hotel is located with a few minutes drive to the town.
4 August 2016
눉where do I begin... They lie. There was no hot tub, no jacuzzi, and no hammocks. There was no room service, no spa options and no lake near by. There was NO wifi except for a tiny signal in the lobby if you are lucky. The place was fine in and of itself, but they false advertise. I also didn't like that they said they had 24hr security, but I came and left at around 930pm, rang the desk bell, and no one came to the front desk. It was a large empty ghost hotel. Too eerie to ever go back.
눇Rooms are very spacious, and majority of the staff was nice. Concierge was pretty absent though.
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