Shower room

Not really

Stayed in September 2023

Hotel apartments are very, very basic. Does not appear that the furnishings - especially beds/matresses - have been renewed in years, if ever. Food was really disappointing, particularly at lunch and dinner. French toast, for example is actually just crispy fried bread with no semblance to French Toast. Leftovers are turned into the next days meals - which would be fine if done well. Carbonara Sauce for Pasta was basically stock thickened with corn starch and ham pieces tossed in. Its disrespectful to the customers, but it also depends on what the owners/management are prepared to supply the kitchen with. Sorry Chef! Also felt that certain staff members were keeping tabs on what or how often my children would eat or snack. Keep in mind, we were All Inclusive, but if the food is not good, the children - and adults - will eat what they can when better options are available. Sometimes, we decided to skip lunch or just have fruit or a light salad, and order a burger or french fries later from the snack menu. For lunch one day, I just ate some fruit (not all of which was fresh, but had apparently been put out since lunch the day before, again for breakfast, and again for lunch that day. Also, just because some of us were not speaking Greek all the time, does not mean we did not hear comments or read body language. Katalavainoume poly kala and it is rude to make your guests feel uncomfortable, even if you don't think that we know. People are not stupid. My family has owned a restaurant, a hotel, I had a small catering business in Los Angeles, and my mother was a Chef at one of the top 5 star hotels in Cyprus for 27 years, so we are people that know!) Thank you to the Staff that Shined and made us feel welcomed.

Most of the staff was wonderful and engaging - especially Andreas at the bar and Nicky and Georgia at reception. Very friendly and super helpful. Andreas was great interacting with the children too and entertaining them as well as us, and makes awesome cocktails. Nicky really cares about the guests, always has a smile and is eager to please. Pool was nice - basic, but clean and the kids loved it. Location was great!

Stayed in July 2023

beds very old felt springs / in desperation need of redecoration and modernisation

good location

Stayed in July 2023

out dated, bed very uncomfortable

good location

Stayed in July 2023

Food was ok but not always hot unless it has just come from the kitchen. Air con was little on the noisy side and fridge didn't shut fully., Just the seal moving. But both bearable.

Spacious, clean apartment, basic but ultimately very good. The pool area was clean, staff very friendly and helpful. Food was ok. Not a huge selection but enough. Snack menu was good and the selection of drinks on all inclusive was good. Great value for money and definitely returning.

Stayed in July 2023

Little run down and beds very hard and uncomfortable

Large clean apartment

Stayed in June 2023

Food

Pool bed room

Stayed in August 2023

Not too busy, good location and great for the grandchildren, staff really helpful.

Stayed in August 2023

Full of refugees. Dirty.

Nothing.

Stayed in September 2023

The beds wee too hard. If you like a hard bed then you're all good.

Great location to get around Protaras, the staff where all lovely and very helpful. The hotel was clean and had great facilities. Everything we needed for a lovely stay in Protaras whilst we were in Cyprus.

Stayed in August 2023

very quite not many people

staff were nice

Stayed in August 2023

Very good locattion. Everything was very good.

Stayed in August 2023

Poorest breakfast ive had in a hotel and really old facilities

Location

Stayed in July 2023

They didnt meet our expectations. The water of bath was coming out very dirty also we didnt have cold water and thay didnt have maintenance to fixed it (Broken).The baby cot was without the mattress.

The location was good.

Stayed in July 2023

Great venue at a good price. Clean rooms. Pool area great Close walk to town Highly recommended

Stayed in July 2023

No blow dryer in the room, poor facilities, only 1 sovket in the room, the air conditioning was from the 80s and it blew out the fuse box.

Stayed in July 2023

the sofa bed was really hard and the pillows were pancakes

pool was nice and location was really good

Stayed in July 2023

Nothing, it was run down, unclean, so old should be demolished. Staff unfriendly, food disgusting!

Stayed in July 2023

Everything is bad

Very dirty place..zero zero

Stayed in July 2023

Everything

Nothing

Stayed in July 2023

Noisy air conditioning, old furniture

Amazing pool, clean room, kind staff

Stayed in June 2023

The whole hotel I can’t upload the videos an it keeps resetting when I try upload the pictures

Everything was bad the air conditioning didn’t work we had to move three times the cover was bad an they didn’t know how to replace them the food was horrible an burnt the indoor pool didn’t work the sauna didn’t work the gym was inusealbe the squash court was shin high in water there was bird poo everywhere the lift wasn’t working it was so horrible I cried and the bath water came out yellow

Stayed in June 2023

On 30/6/23 I received a cal l from Artemis Hotel ( Elena was the name ) telling me that due to technical problems they had to move me to another hotel to different.....city called Agia Napa !! That upset me and I said I was going to contact you since I have made my booking through your side. I did not accept that since I made my booking 25/4/23 , it fully paid and confirmed at 25/4/23. Then they have tried to persuade me to move to different hotel within Protaras , either Toxotis Hotel or ...I do not recall the name of the other. I refused. Also in checking in the room the toilets were very dirty and someone else's T-shirt was left in the cabinet . I asked receptionist to send a cleaner. Wen the cleaner arrived , She didn't even know how to clean and said that was her first day at work.

Stayed in June 2023

The bed was not comfortable, probably too old and over used

Check in, breakfast easy and friendly

Stayed in June 2023

The fact that it was closed

nothing - it has been closed for over a year

Stayed in May 2022