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Milevská 7, Prague, 14063, Czech Republic
4 October 2015
눉I was twice in this hotel during the same week. Both times I asked for a bed and both times they booked for me a room with two beds.
눇Actually everything was ok for me but the bed
4 October 2015
눉- Staff tricks you in using Limo service which is very expensive - Breakfast could be better
눇+ Nice view + large rooms
3 October 2015
눉Unfortunately there were no tea or coffee making facilities in our room, despite the fact we stayed in a superior king room with unlimited spa access. The ground floor Panorama Café is advertised as having a reasonably priced extensive menu on the hotel website, however in reality all they have to offer is and I quote "BURGER" which was barked at us by the bar tender, the same guy whom if you order a coffee from will forget and serve others instead. The first floor Mezzo Restaurant has a very small and quite odd menu of dishes, they are all unfortunately priced so very high, when considering the quality and price of every other restaurant in Prague, they are quite the unfunny joke. We stayed 10 days in the hotel and needless to say, the Mezzo Restaurant was empty every night and we witnessed others like us, leaving having reviewed the menu. The front of house staff, with the exception of the senior gentleman member were rude, unfriendly and on occasion making fun of other guests but speaking Czech when they did. We even witnessed an elderly Asian couple trying to check-out, their bill was €92 so they handed over €90 in notes and a €2 coin, the response to which was "we don't accept coins or give change in coins so either use a card or give us another €10 note" - we found this to be utterly unfair and indicative of the front of house behaviour toward guests - such a shame they let down a wonderful place to stay.
눇The hotel is perfectly situated within Prague District 4. Directly behind the hotel is an awesome mall which includes fast food outlets, all sorts of shops and a hyper-market selling everything you could ever need. Behind the hotel and to the left is a lovely park where families chill-out eating picnics while their children play flying kites. Just before which is the Restaurant Peking which is I think the very best Chinese restaurant in which we have ever eaten, as with all places to eat external to the hotel, the prices of the dishes are so very low. Behind the hotel and to the right is a lovely coffee shop called Cafe Mio, in front of which is the Pankrac Metro Station providing seriously fast access to everywhere in Prague for pennies! Over the road from Cafe Mio is the best restaurant in District 4, Restaurace Potrefená Husa which for crazy low prices provides the very best meals, drink and customer service; we ate here many nights! Behind Potrefená Husa is Pizzeria Di Carlo which also serves delicious food. The price of staying at the Panorama is very reasonable especially when you include unlimited access to the Spa on the 24th floor. This is the top floor giving everyone an awesome view of Prague during the day and at night. Included within your Spa access is the sauna, steam room, gym, swimming pool and jacuzzi. For extra you can enjoy several other treatments and services. The Spa staff are beyond lovely, they are so very polite and want nothing more than to make sure you not only enjoy your Spa session but find it a completely relaxing and enjoyable experience. We used the Spa every evening to unwind and relax, sometimes we went during the day as well.
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