Reviews of Hotel Cvilín This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Výletní 674/7, Krnov, 794 01, Czech Republic
#6 of 10 hotels in Krnov
Guests' ChoiceReview Score
Based on 25 hotel reviews
8.8Score breakdown
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Cleanliness
9.3
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Comfort
9.1
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Location
9.5
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Facilities
8.8
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Staff
9.3
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Value for money
8.6
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Free WiFi
9.1
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Showing 1 - 25
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Reviewed: April 5, 2024
Sakul05
Austria30 Reviews1 helpful vote8.0Very Good- • Business trip
- • Solo traveler
- • Deluxe Double or Twin Room
- • Stayed 1 night
Thanks good Stay
Stayed in April 2024
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Reviewed: February 7, 2024
Petr
Czech Republic118 Reviews5 helpful votes10Exceptional- • Business trip
- • Solo traveler
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Hotel is in silent location on the hill with amazing view. Clean, cood in the restaurant is tasty, staff is very friendly. Good choice for stay.
Stayed in February 2024
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Reviewed: January 17, 2024
Peter
Austria2 Reviews9.0Wonderful- • Business trip
- • Solo traveler
- • Deluxe Double or Twin Room
- • Stayed 1 night
Perfect Dinner, perfect breakfast. Very friendly personal.
Stayed in January 2024
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Reviewed: September 12, 2023
Paul
United Kingdom34 Reviews6 helpful votes9.0“We were a group of motorcyclist passing on a 24 day trip. We have stayed before and will do again if we find ourselves p”- • Leisure trip
- • Group
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing.
The rooms were clean and comfortable with excellent bathrooms. The view of the sunset the night we stayed was spectacular, the hotel being out of town at the top of a hill.
Stayed in August 2023
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Reviewed: July 29, 2023
Meguerditch
Canada4 Reviews10“Great Place To Stay”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing, liked everything.
The breakfast was excellent, facilities were up to date and very clean. Also, the staff was very friendly.
Stayed in July 2023
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Reviewed: December 18, 2022
Alex
Germany27 Reviews4 helpful votes10“will be back in summer”- • Leisure trip
- • Solo traveler
- • Junior Suite
- • Stayed 3 nights
- • Submitted from a mobile device
it snowed a lot during the first night and the parking area was never cleared of all the snow. I had to shovel myself in order to move the car.
Great location. Great value.
Stayed in December 2022
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Reviewed: July 22, 2022
Jan
Poland143 Reviews10 helpful votes8.0Very Good- • Leisure trip
- • Group
- • Junior Suite
- • Stayed 1 night
It was not possible to order any food at 8:20pm - kitchen definitely closes too early.
Stayed in July 2022
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Reviewed: July 6, 2022
Daniel
Czech Republic5 Reviews10“One of the Best Hotels in the region!”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nice hotel in Krnov one of the best hotels in the region, very friendly staff - nothing is ever too much of a request. We always enjoy our stay here.
Stayed in July 2022
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Reviewed: May 25, 2022
Renato
Austria72 Reviews9 helpful votes9.0Wonderful- • Business trip
- • Solo traveler
- • Junior Suite
- • Stayed 1 night
Very calm and nice place on the top of a hill. spacious rooms and nice terrace in the restaurant. good breakfast.
Stayed in May 2022
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Reviewed: March 9, 2022
Graziano
Italy81 Reviews5 helpful votes9.0“peaceful atmosphere surrounded by the wood. nice view from the top of the hill”- • Business trip
- • Solo traveler
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
limited breakfast choice
The atmosphere there was great! soft music and nice staff
Stayed in March 2022
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Reviewed: February 15, 2022
Eva
United Kingdom3 Reviews9.0“overall, we loved our stay and will definitely stay again when we’re in Krnov next time”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 4 nights
- • Submitted from a mobile device
mattresses were a little too hard to sleep on and the power in the showers was so low we could only use the bath
location, food, spa, staff were the most friendly and attentive.
Stayed in February 2022
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Reviewed: October 21, 2021
George
Netherlands1 review8.0“Uitstekend. Comfortabel en pretig.”- • Business trip
- • Group
- • Standard Double or Twin Room
- • Stayed 2 nights
The breakfast buffet was too limited and the quality below expectations. Selection was limited. Scrambled eggs tasted okay but were sloppy slushy and unpleasant in appearance.
Hotel Cvilin presents the image of being a top hotel coupled with a top restaurant. For many aspects, this is correct. However this image is let down by small mistakes and slightly insufficiently trained staff. The staff service level and friendliness is excellent however the staff in the Restaurant seems to be overworked and, due to this, they make small mistakes. We will definitely stay at Hotel Cvilin again when ever we are in the Krnov area.
Stayed in October 2021
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Reviewed: September 27, 2021
Richard
Slovakia9 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
2 lightbulbs in the room weren’t working.
nice place and setting
Stayed in September 2021
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Reviewed: July 17, 2021
Horef
Czech Republic14 Reviews7 helpful votes8.0“Very good value, awesome little spa, take the apartment if you can afford.”- • Leisure trip
- • Couple
- • Apartment
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast was a bit sad maybe because there were not many guests at the hotel but they could’ve done better. Other than that everything was pretty much awesome.
The rooms are equipped with extremely comfortable beds and beautiful interior, The sauna and we are pool were awesome the whole area was booked just for us for two hours and we enjoyed it very much. The restaurant is incredible.
Stayed in July 2021
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Reviewed: September 27, 2022
Janet
Czech Republic19 Reviews2 helpful votes6.0“Our Stay was ok, but I expected more for a 4 star hotel.”- • Leisure trip
- • Family with young children
- • Apartment
- • Stayed 2 nights
Bringing a guest all the way from South Africa to give a more upscale experience, I must say I was a little disappointed. The Hotel contacted me to warn me about possible noise to a wedding which was no problem, however we were not notified that service would lack. Staff were too busy, we had to ask where to eat, sit, no info about spa services or anything, etc (no induction given at all). Also only tea in the room and no coffee was available in the room. I would have preferred if they asked me to re-book elsewhere as we really felt like we were just in the way. We were hoping to enjoy a nice day on Saturday with the views and relaxation, instead we landed up leaving the Hotel for the entire day as it was so busy with the wedding. The Room was great but bathroom shower glass grooves could use some cleaning. Bed was also a bit too soft, however the linens were comfortable.
This was a great venue, very well located and most amazing views. The room we had was really huge and spacious and loved the door opening up into the garden. Bed Linen was great (bed itself a bit too soft for me). We searched google for local taxi which was great in getting around.
Stayed in September 2022
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Reviewed: September 1, 2021
Vanda
Czech Republic20 Reviews4 helpful votes2.0“Be warned and don´t get fooled...”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 2 nights
There was a very loud wedding taking place on the first day of our stay, going on till the early morning hours. We had been promised to get a room where we wouldn´t feel disturbed, which unfortunately wasn´t the case: the wedding got completely out of control with music being played to the top of the volume, which was heard all around the hotel, no matter how far we were from the dining room.... Moreover, there was no one at the reception to take care of the matter - a true nighmare! At 3 o´clock my husband was advised by the waitresses (the only staff he could find!) to talk to the wedding guests himself and convince them to behave with some consideration for the other guests. You might imagine their response as they felt they had every right to have all the fun... To cut the long story short, it was only after the intervention of the town police contacting the owner of the hotel that the noise stopped at 4 o´clock... Yet, that wasn´t all.....The next day we met with the manager of the hotel, a very rude young lady, telling us that that was a ´normal thing´ in situations of private celebrations and that we should show some understanding....Well, we do have understanding but obviously there is a limit...and there is a compromise...but if the hotel decides to have other guests during private celebrations, I would at least expect someone competent to be at the hotel at the time. The manager definitely wasn´t ready to take any blame for the absolute mismanagement of the incident and her offer not to charge us for the one night was done in such an arrogant way that it felt as a joke rather than as a sincere attempt to provide some compensation. It was our third stay at this hotel and it left a truly bad taste in the mouth...so there won´t be the fourth. The unprofessional management promising impossible and then treating hotel guests with total disrespect and instead putting them down is too much. There are other places in the area where to stay....
The main terrase and the view from there.... The breakfast room....but not that much the breakfast itself
Stayed in August 2021
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Reviewed: April 5, 2024
Kurfirt
Czech Republic6 Reviews1 helpful vote9.0Wonderful- • Business trip
- • Solo traveler
- • Standard Single Room
- • Stayed 1 night
There are no comments available for this review
Stayed in April 2024
-
Reviewed: November 21, 2023
Paul
United Kingdom1 review8.0Very Good- • Business trip
- • Group
- • Deluxe Double or Twin Room
- • Stayed 2 nights
There are no comments available for this review
Stayed in November 2023
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Reviewed: March 20, 2023
Adamherout
Czech Republic58 Reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
There are no comments available for this review
Stayed in March 2023
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Reviewed: November 4, 2022
Tomáš
Czech Republic2 Reviews9.0Wonderful- • Business trip
- • Solo traveler
- • Standard Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in November 2022
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Reviewed: May 13, 2022
Kati
Slovakia52 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in May 2022
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Reviewed: December 26, 2021
Daniel
Czech Republic5 Reviews10“As always very nice and professional”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in December 2021
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Reviewed: June 4, 2023
Manea
United Arab Emirates35 Reviews4 helpful votes7.0Good- • Leisure trip
- • Group
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in June 2023
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Reviewed: October 22, 2021
Catarina
Portugal4 Reviews7.0Good- • Business trip
- • Solo traveler
- • Deluxe Double or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in October 2021
Showing 1 - 25
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