Nobody except for the receptionist could speak English so we had problems during breakfast and the restaurant is too small for the number of guests (we had to wait standing there for a table)

The view from the balcony was very pretty, and the location was perfect. The spa treatment was good (You have to pay separately for it)

Stayed in December 2023

Had to check in and have breakfast in a different place.

Location is great.

Stayed in November 2023

Shower was poorly designed. Narrow shower enclosure prevented bending down to was legs and feet and shower faucet handle was at elbow height so bumping into resulted in accidentally hitting it to change water temperature. No shelf to put shampoo or soap in shower enclosure.

Great location. Clean room, comfortable bed with access to small balcony. Nice coffee shop with excellent coffee tables out side on ground floor.

Stayed in September 2023

The location and view from the balcony were very nice.

Stayed in August 2023

No ac !! Rooms are very hot without fan or ventilation... brackfest was great

The location is excellent..

Stayed in September 2023

Reception and breakfast is in affiliated hotel few hundred metres away

Perfect location, great view from balcony, simple but comfy rooms, pretty solid breakfast with enough options

Stayed in July 2023

A family (teenager and adults) across the hall were in two different rooms. They decided, at 11pm, to open their doors and have a conversation just yelling back and forth between themselves, as if they owned the floor and the hallway Since there is no front desk or personnel in the EA Elephant, I had.no choice but to handle it myself if we wanted any sleep. Although there was no common language, they understood by my facial expression that it was time to quiet things down. They did - but only a but. In the morning, the same family were at breakfast at the same time as we were. They'd stacked as much fresh fruit as possible onto an extra plate and left with it! No one working in the breakfast room said anything to them. Also, breakfast ended at 10am sharp (on Sunday). I would've loved another piece of fruit myself or glass of juice but *everything* was put away on the dot. I'll know for next time.

Perfect location to wander the pedestrianized streets of Karlovy Vary. The breakfast (served in the sister hotel just down the street, a quick walk) was plentiful and very good. Comfortable bed and bedding.

Stayed in March 2023

Elevator did not function allways.

All good.

Stayed in August 2022

no view, sometimes it was loud noise coming from outside the staff parking ( backyard )

location is excellent

Stayed in July 2022

no kettle in the room

great location pleasant hotel environment tasty breakfast

Stayed in April 2022

The reception and breakfast is in another hotel in approx. 100 m distance. Parking in the city is a real nightmare, the only parking building in about 1 km distance was full, so we spent 30-40 minutes to park the car far from the hotel. Choose a helicopter if you can.

Excellent location in the very heart of the hotel district. The quality of the room exceeded our expectations, though the room had a view to the back yard, We could survive this as we stayed for one night only. The room was well equipped, clean and nicely decorated. The breakfast was excellent.

Stayed in April 2022

Not clear information about the check-in in another facility.

The location.

Stayed in March 2022

The bed wasn't the most comfortable.

The breakfast was delicious and the room had a beautiful view.

Stayed in March 2022

Our big bad was two bads together, there was a bed frame, hole, between us. No parkplaces. Reception and breakfast are in another place. Parkhouse: Libušina 2120/21, 360 01 Karlovy Vary Vans fits too.

Excellent location in the center of Karlovy Vary just across the river, nice furniture, separate toilet from bathroom. Really good breakfast. Great price for that high quality.

Stayed in February 2022

Reception and Breakfast in another hotel.

Location, value.

Stayed in February 2022

furniture dated out of the early eastern 70th

well located to all things

Stayed in October 2021

nothing, I loved the stay, clean rooms, excellent location and good breakfast.

The lady at the reception was very kind and attentive, my siblings and I are very grateful for her and her generosity during our stay.

Stayed in January 2024

I was locked on the balcony, be careful with the door, it can only open from inside of the room.

the location is in the town center ,the room is nice and big enough, the view from the room is beautiful

Stayed in November 2023

I would have liked it if it had a coffee maker, but it was no big deal.

The breakfast was very good and the location was within a short walking distance. Our room was simple and basic, but nice and clean.

Stayed in October 2023

The room didn't particularly smell very nice on the arrival, also the reception for checking in and out is not in the same building. You get one key for all the doors (downstairs to enter the hotel, and our room) which was very suspicious to us, and I wish that the tap water with mint and lemon offered at the breakfast didn't cost the amount it costed. At 10am, we were ready to check out, we were a bit in a hurry and the receptionist wasn't there so we all had to wait. Nothing major, waited only like 5-10 minutes.

The hotel is situated in a great area, right in the middle of the city centre of Karlovy Vary, we were very close to all the good restaurants and events happening there. Good breakfast selection, and the staff was really nice.

Stayed in September 2023

The elevator needs an uplift.

The Hotel was very clean. The rooms and passages are well lit. Enough storage space. Location is excellent. Near to city centre. Near to local bus stop.

Stayed in July 2023

The parking could be closer to the hotel.

The location was perfect for us as turists. The food was delicious and the staff were really nice.

Stayed in April 2023

Always too hot, bathroom light made an unbearable sound to the point we couldn’t turn it on and had to use a flashlight, check in was difficult due to a strong language barrier and distance between hotel and check-in location

Location was good, loved the balcony view, comfortable beds, free breakfast was SO good

Stayed in July 2022

There’s no reception and nobody informs you that in beforehand. Also they gave us the wrong apartment.

The location

Stayed in April 2022