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Narodní 13, Prague, 11000, Czech Republic
2 June 2015
눉I really don't understand why this hotel has 5 star. No facilities (spa, hairdresser, manicure, pedicure, parking). The personal even doesn't speak czech!!!! Also they even don't know nothing about the prague and to me sound really arogant and unhelpful. everything was the problem early check in, later check out, reserve parking load just everything. Really I will never recommend this hotel to my friend.
눇There is only one think good on this hotel and it is location.
1 June 2015
눉Unfortunately the hotel some times runs conferences, which it did on our last day, so instead of being able to come back to the hotel and relax and have a drink we were locked out of the bar/bistro/restaurant areas until 6 p.m.
눇Proximity to most things in the central and old town areas, and a pleasant stroll from the Charles Bridge and Castle area.
31 May 2015
눉Fourth floor did not have good internet connection. I was there for a week and it went out several times. It required a guy to push open the ceiling panel to do something (probably turn on and off the router) and when I reported the problem they did not fix it all day, until I came back and had to go and down the elevator several times. Hope they got it fixed finally for future guests.
눇Location. But if you are walking it's a bit of a walk to the Old Square. It is right on the tram line. Lots of stores. Across from the huge building where I went to an opera! Easy walk to the bridge and further to St. Charles. I am 66 and walked everywhere until I discovered the Segways in town square, then went everywhere on a Segway. Trams are easy also.
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