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Šternberkova 20, Prague, 17000, Czech Republic
21 November 2015
눉Hotel was close till we called someone to come even it was like 9 pm not late night! Checking in took more than usual and refused to keep our luggage till we park our car which was 10 mins away from the hotel! So we had to carry them all way.
눇The breakfast and location.
13 November 2015
눉- very unfriendly staff - no hook to hold shower head!
13 November 2015
눉Where to start... 1. Very unfriendly staff, mostly lacking knowledge of English 2. Reception is not 24/7 as indicated. Reception is open from 7 a.m. till 16 p.m. (info received from reception). Arriving in evening means you have to make international call and wait 20min before being able to check in (while being insulted for arriving in evening). 3. When you sent at request arrival time as requested via booking mail, they claim they didn't receive it (and insult you again) 4. No refrigerator at breakfast => meat/cheese in heated room for several hours each day 5. Dirty stairway + rooms 6. Elevator doesn't serve each floor (issue for older / pregnant people) 7. Sheets were too short compared to bed (didn't cover whole bed = my feet) - issue not applicable for all rooms (room father in law was ok) 8. Very tin matrass (5 cm) 9. Security issues: possible to receive key of room where people haven't checked out (also pro as this way my father in law could check in without issue of closed reception)
눇- spacious rooms
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