Panska 897/12, Prague, 11121, Czech Republic
#110 of 561 hotels in Prague
Guests' ChoiceBased on 1927 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
8.9
Staff
9.3
Value for money
8.9
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 19, 2024
Rob
United KingdomA bit of a shame there was no gym or pool for a 5 stay hotel. The hotel has an agreement with a nearby gym, but you have to pay extra for that :( There was a very limited selection of vegetarian options at the main hotel restaurant, so we didn’t eat there, which was a shame
Excellent location, stylish hotel, lovely rooms. Very good breakfast. Thanks for a great stay!
Stayed in March 2024
Reviewed: April 19, 2024
Alan
United KingdomEnglish breakfast.
Lovely stylish hotel.
Stayed in April 2024
Reviewed: April 18, 2024
Cornelia
GermanyBeautiful, clean and spacious rooms. Very lovely service
Stayed in April 2024
Reviewed: April 18, 2024
Diane
United States of AmericaNothing
Very central location. Easy access train station. Nice rooms. Staff very helpful.
Stayed in April 2024
Reviewed: April 18, 2024
Rebecca
United States of AmericaThe people at the desk were nice . Location was great.
Stayed in April 2024
Reviewed: April 16, 2024
Angeliki
GreeceThe orange juice
Very good breakfast. Excellent location!
Stayed in April 2024
Reviewed: April 15, 2024
Rowena
AustraliaPillows could have been better but we’re ok 😊
Great hotel. Spacious and clean rooms. Attentive staff. Fabulous location. Excellent breakfast.
Stayed in April 2024
Reviewed: April 14, 2024
Elias
LebanonNothing
Location
Stayed in April 2024
Reviewed: April 13, 2024
Serkan
TurkeyCharging for bottle of water in the room ? Seriously ?
Location, cheerfull stuff,
Stayed in April 2024
Reviewed: April 10, 2024
Itamar
IsraelOn booking the room is 27m, and well, it's really not. Reception said it's a bug, I think it's misleading. That's the only downside.
Everything. At breakfast they make custom omelettes on the spot, it's very comfortable. The design is nice.
Stayed in March 2024
Reviewed: April 9, 2024
Alisa
EstoniaEverything was perfect! Fantastic breakfast! Highly recommended!
Stayed in April 2024
Reviewed: April 6, 2024
Denise
United States of AmericaStaff was not helpful.
Great location.
Stayed in March 2024
Reviewed: April 6, 2024
Michael
United KingdomThe breakfast was not kept at a safe temperature, the toaster was inadequate for the number of guests, tables not cleared so guests where directed to sit in bar area though after some words of advice this was rectified
Good central location with u bahn station outside hotel 40m
Stayed in April 2024
Reviewed: April 5, 2024
Enrico
ItalyThe door of the bathroom has a small step where my little little daughter almost fall several times.
The hotel is nice, really old money style. The breakfast is super good, you can choose between a lot of different options.
Stayed in April 2024
Reviewed: April 5, 2024
Monique
LebanonLocation rooms excellent breakfast and very helpful staff
Stayed in April 2024
Reviewed: April 5, 2024
Christian
GermanyBedding to soft.
Location, location, location. 😃
Stayed in March 2024
Reviewed: April 4, 2024
Sameer
JapanN/A
Neatness and cleanliness. Room was big enough to accommodate family of 3. Breakfast was pretty good. Hotel location was excellent and some tourist places could be reached by walking.
Stayed in April 2024
Reviewed: April 4, 2024
William
FranceExcellent hotel, with a very good restaurant, ideally located in Prague.
Stayed in March 2024
Reviewed: April 4, 2024
Graham
United KingdomNothing. Everything was perfect.
Everything about this hotel, the staff and facilities was exceptional. Their attention to detail was exemplary. Breakfast was probably the best I've ever experienced at any hotel. This is definitely a hotel I will book again when I am next in Prague.
Stayed in March 2024
Reviewed: April 3, 2024
Lauren
United KingdomNothing, everything was amazing
Everything, the staff could not have done more for you as guests. They made us feel so welcome! Breakfast selection was amazing and hotel was so clean. Reception staff were lovely - especially Petr F! One of the best hotels for customer service I have stayed in!
Stayed in April 2024
Reviewed: April 2, 2024
Nancy
United States of AmericaThe breakfast was wonderful, one of the best we have had in Europe. Rooms were lovely. Staff was very professional.
Stayed in March 2024
Reviewed: April 2, 2024
Ekaterina
GermanyEverything was great.... m b , I would have changed the pillows to smaller ones and not so synthy)
The location near Wenceslas Square, the ambience, the professionalism and clarity of the staff, the delicious fresh breakfast, the huge comfortable bed, and everything in the room) We were allowed to leave an hour late. Thank you!
Stayed in March 2024
Reviewed: March 31, 2024
Ali
TurkeyI cant say anything negative about my stay, sorry for that:)
Everything was perfect, I loved the place
Stayed in March 2024
Reviewed: March 31, 2024
Chris
United KingdomGood central location, very comfortable and clean rooms with all you need. Breakfast was excellent and included in room rate.
Stayed in March 2024
Vic-la-Gardiole, France
Saint-Émilion, France
Vila Nova de Gaia, Portugal
Leutasch, Austria
Manaus, Brazil
Portland, Australia
Lachen, India
Guilin, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content