Zbrojnická 7, Pilsen, 30115, Czech Republic
#5 of 30 hotels in Pilsen
Guests' ChoiceBased on 81 hotel reviews
8.7Cleanliness
9.2
Comfort
8.9
Location
9.5
Facilities
8.5
Staff
9.6
Value for money
8.8
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 2, 2024
Alastair
United KingdomJust small things. The shower was quite hard to operate as the head holder was down at the bath level. The front door system to the hotel was also not the easiest to use as you needed to call a phone number for it to automatically open.
Lovely staff who went the extra mile. The hotel is a beautiful old building situated just off the main square. The breakfast was exceptional with a good range of fruits and cooked eggs to order.
Stayed in January 2024
Reviewed: December 30, 2023
Adrian
United States of AmericaNothing
Wonderful venue, great location, very kind and helpful staff
Stayed in December 2023
Reviewed: October 29, 2023
Richard
South AfricaBreakfast was super and staff very attentive. Location was super, right in old part of the town. Room was spacious and clean
Stayed in October 2023
Reviewed: September 28, 2023
Tomáš
Czech RepublicParking on the street is bit complicated in the centre.
The room was very nice and clean. The breakfast was phantastic. The staff was very helpful.
Stayed in September 2023
Reviewed: September 25, 2023
Pavel
Czech RepublicThe staff provided the customer with excellent and helpful service. Moreover, the personal service at the breakfast was really appreciated.
Stayed in September 2023
Reviewed: September 25, 2023
Naci̇
TurkeyIn Reception, nobodys working but the boss. If some proffessionals work by shift order, it could be better.
Breakfast was beyond my expectations
Stayed in September 2023
Reviewed: September 16, 2023
Tess
United States of AmericaThe host was extremely accommodating and helpful, even parking his own car in a parking space to save it for us. The location is actually right on top of the old city wall with a beautiful patio that looks out for the wall. The breakfast was amazing! Beautiful variety of breads, meats and cheeses, eggs, and sausages, fruit and granolas with a variety of juices and coffee drinks.
Stayed in September 2023
Reviewed: September 4, 2023
Rebecca
United KingdomWasn't a proper shower
Good location, great breakfast, great staff
Stayed in September 2023
Reviewed: August 16, 2023
Graham
United KingdomThe only thing was the TV. I just wish hoteliers would sort out which channels they recrive/subscribe.
The owner Jan is friendly and very, very helpful. Think of a cross between genuine helpfulness and Basil Fawlty helpfulness. A very interesting entry system as the reception desk is not always manned. Our room was a great size, comfortable on the whole. The bed was large enough and was very comfortable. The bathroom was well appointed. A well stocked mini-bar if you wish a bedroom tipple or to store your own bits and bobs. There is a lift. It's a lovely building and the wall on the terrace is part of the old city walls. Breakfast is fine, especially the ripe watermelon. Eggs can be cooked to order too. The five-minute eggs on the buffet are excellent. You can fill your boots.
Stayed in August 2023
Reviewed: July 3, 2023
Michal
Czech RepublicSearching for the parking facilities is a bit time consuming, but after having a bit sightseing around the hotel, parking place can be found. It is about first experience. Next time I´ll know where to park.
Quiet location very close to the city centre, very friendly staff and nice room, what more to wish? The breakfast was excellent with wide bufee and fresh bakery.
Stayed in June 2023
Reviewed: June 24, 2023
Gene
GermanyBed was very firm, but not too uncomfortable. There was a noisy bar/nightclub across the street but luckily the windows in the hotel are quite sound proof and made it manageable.
Spacious room with unique accents. Amazing breakfast with great outdoor terrace seating.
Stayed in June 2023
Reviewed: June 14, 2023
Natalia
SlovakiaAmazing service, unstoppable willingness to help, great location, affordable prices…what else to add
Stayed in June 2023
Reviewed: May 19, 2023
Erzsébet
HungaryNothing to mention.
A really nice place to stay at. Everÿthing went smoothly. I enjoyed breakfast especially.
Stayed in May 2023
Reviewed: May 8, 2023
Peter
United KingdomTraditional style, large rooms, comfortable and centrally located
Stayed in May 2023
Reviewed: April 7, 2023
Joseph
GermanyUnfortunately we had a room right next to a nightclub and the tram line, it was very noisy at night.
Very friendly staff and great location of the hotel in the middle of the old town. Great breakfast!
Stayed in March 2023
Reviewed: December 5, 2022
Ioannis
AustriaThe door acsess system is clever but easy to use only after you use it once. Some info could be communicated in advance for avoiding stress.
BEST location!! Especially during Christmas festivities due to the Christmas Market on the main square 30 m away and the many eating/drinking offer in the area. Warm quiet room, old furniture and style but very clean. Good breakfast.
Stayed in December 2022
Reviewed: November 5, 2022
P
CanadaLoved everything about this place.
I am so impressed at how the Rous family have restored this 800 year old property into a beautiful boutique hotel. Exceptional breakfast, with made to order eggs and coffees. Friendly, helpful staff. Be sure to get your orientation on the front door system, which you open with your phone. Perfect location.
Stayed in November 2022
Reviewed: October 6, 2022
Gergana
Czech RepublicNothing.
The staff are really nice and try to accommodate any requests you have. The hotel location is perfect. The rooms are spotless and clean. The breakfast is good (we needed a plant-based milk and they provided it). The Wifi was good. The hotel is quiet. Just a note if you are sensitive to street noise you might want to ask for rooms which are facing the backyard.
Stayed in October 2022
Reviewed: September 28, 2022
Olga
United States of AmericaBath tub, no shower.
Stayed in September 2022
Reviewed: September 11, 2022
Thomas
GermanyLocation super Central and super save system to get into the property. Breakfast is one of the most variety I am ever seen !
Stayed in September 2022
Reviewed: August 28, 2022
Ariadne
IrelandThe bathroom was very clean but it does not have support to fix the shower making a bit challenging to hold the soap and the shower at the same time.
Breakfast was delicious, room was conformable, clean and the location was perfect. The staff that received us was really nice and attentive
Stayed in August 2022
Reviewed: June 27, 2022
Petra
HungaryBathroom could have better ventilation. Instead of a full double bed we had two beds pushed together, which is not always ideal for a couple, but apart from that they were very comfortable.
Breakfast was excellent with a huge variety, there were even cooked options, like omelet or fried eggs . Great central location. The staff was extremely friendly.
Stayed in June 2022
Reviewed: June 23, 2022
Marc
BelgiumLocation, breakfast, clean
Stayed in June 2022
Reviewed: June 22, 2022
Michal
Czech RepublicMissing aircondition but the building is old and solid, so no big problem in hot weather.
Perfect location. Clean, great owners. Superb breakfast.
Stayed in June 2022
Monastir, Tunisia
Colorado Springs, USA
Skærbæk, Denmark
Teignmouth, UK
Torri del Benaco, Italy
San Giorgio Di Mantova, Italy
Sodwana Bay, South Africa
London, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content