Lužec 1, Karlovy Vary, 362 25, Czech Republic
#30 of 93 hotels in Karlovy Vary
Guests' ChoiceBased on 147 hotel reviews
8.6Cleanliness
8.9
Comfort
8.7
Location
9.0
Facilities
8.7
Staff
9.0
Value for money
8.5
Free WiFi
8.1
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End of dialog contentReviewed: April 2, 2024
Makovec
Czech RepublicWe spent nice day here. Whole hotel is nice, children especially enjoyed spa and ice cream during dinner :) One additionaly plus for stable wifi. All staff members were super kind. I can definitelly recommend this hotel for calm stay outside busy areas.
Stayed in April 2024
Reviewed: February 12, 2024
Eduardo
United KingdomThe food was really really bad, I was surprised considering how well the test went, and it’s important because there are no close places to eat in the area (see pic)
Nice place, very kind staff and service, clean and comfortable rooms. Spa is free and very well equipped. Beautiful location
Stayed in February 2024
Reviewed: January 16, 2024
Dr
Germanythe spa wasn’t that good. the steaming cabin wasn’t working at all.. and there was only one sauna and it was really small max 6 people would fitted in. luckily at our stay it wasn’t that busy.. so the spa area could have been a bit better if it’s already calling it self a spa wellness resort.
The hotel/room was really nice and perfekt. just like the breakfast and dinner variety. location of the hotel and the look was stunning. quiet and nice for privacy and romance.
Stayed in January 2024
Reviewed: January 15, 2024
Lola
Czech Republicdinner wasn't tasty and I prefer to go to restaurant next time and yes spa is too small for this numbers for people, I had to wait sauna. also wet sauna and water in the pool had to be hoter
everything was good actually
Stayed in January 2024
Reviewed: January 13, 2024
Renato
Czech RepublicIt was a well stabilised hotel with a good history yet it did lacked certain easiness with the English language
Stayed in January 2024
Reviewed: January 5, 2024
Julija
GermanyToo crowded in the restaurant
Swimming pool, very beautiful location
Stayed in January 2024
Reviewed: December 22, 2023
Konstantina
Czech RepublicSauna/steam bath operating hours during week days are not in alignment with a 4 star hotel. Please, add at least a kettle in the rooms.
This was the 4th visit. Breakfast quality was really improved since last time.
Stayed in December 2023
Reviewed: August 30, 2023
Hella
NetherlandsWe ordered half board, so including dinner. It would be great if there was always a vegetarian option available. Now you have to ask in advance and we did not know. Luckily we got something vegetarian. When we were there it was very quiet. If the hotel is fully booked the spa can feel a bit cramped
Electric mountain bikes for rent Beautiful location in the forest Castle theme interior Friendly staff
Stayed in August 2023
Reviewed: August 26, 2023
Tomasz
PolandNo air conditioning in the rooms, damaged toilet seat and bathroom in need of refurbishment.
Nice surroundings of the hotel overlooking the forest. Large swimming pool with unlimited available saunas and jacuzzi. Bathrobes and towels for the pool. Interesting and unusual decor, like in a real castle. An intimate hotel.
Stayed in August 2023
Reviewed: August 19, 2023
Else
Netherlandsthere is no T mobile or O2 signal at all, however internet was good.
Very good breakfast, nice pool, but hotel was getting full, then the pool is a bit small and no massages possible, as they were fully booked, but it did not seem there was more then one massage staff, which is a pitty for 60+ rooms. Staff very friendly. Nice woods as surroundings, good for a quiet holiday, as there is nothing at all in the direct surroundings
Stayed in August 2023
Reviewed: August 8, 2023
Ccae123
Germany- Nothing!
This is a experience spa hotel. You get the spa experience but also you stay in a 600 year old castle in the middle of the forest, so it is quite a unique place. We particularly liked the breakfast (ok for vegetarians, might be tricky for vegans, but you can contact them before to for dietary requirements). The spa is also really good with plenty of options for massages and skin treatments. The 2 saunas and jacuzzi by the pool are also really relaxing. We really loved our time here and will come back for sure.
Stayed in August 2023
Reviewed: July 31, 2023
Robb
SerbiaSome of the elderly guests are not so welcoming with families there, and it is NOT the hosts fault! The castle is fabulous, workers are nice and warm welcoming! Overall 10/10 ! Keep up the great work!
Stayed in July 2023
Reviewed: July 25, 2023
Natalie
New ZealandSome air conditioning in the rooms would be helpful.
The hotel is very unique and our kids absolutely loved that it's in a castle. The location is so quiet and peaceful. The staff were helpful and we enjoyed using the pool in the hotel spa.
Stayed in July 2023
Reviewed: July 16, 2023
Kamal
Czech RepublicNo AC, dirty jacuzzi
Location and design of castle
Stayed in July 2023
Reviewed: July 10, 2023
Dávid
HungaryThere was none.
It was perfect, the Castle looks like exactly as on the photos, the room was excellent (Deluxe room), the Spa & Wellness was spectacular, the pool was enormous, the Jacuzzi and sauna was great, the massage treatments were super good, the parking was well resolved, great spaces, and the authenticity & atmosphere of the castle and the garden was beyond expectations, not to speak about the exceptional pine forest which surrounded the complete area, providing a marvelous view. The meals were also perfect, the breakfast with multiple choices was always delicious, and contentiously available during the complete morning. We had lunch & dinner at the local Tavern Restaurant, for twice I had Duroc roasted pork tenderloin, that had dreamlike taste, it was a different level of experience, the chef did an awesome job there. Overall it was really good, I truly recommend to try this place, it was one of the best experience that we had ever.
Stayed in July 2023
Reviewed: June 25, 2023
Christian
Italythe pool is nice but beds to relax are limited and always full. Saunas are very small. Wifi is not working properly everywhere. Breakfast is not that rich as I'd expect.
Beautiful location. Nice renovated castle surrounded by forests. Wellness with pool. Staff very nice and helpful. Clean rooms.
Stayed in June 2023
Reviewed: June 10, 2023
Konstantina
Czech RepublicBreakfast is not good, poor quality!
An amazing place to relax!! Very beautiful hotel and rooms, the area is spectacular in the forest with great facilities!!
Stayed in June 2023
Reviewed: June 8, 2023
Mandy
United KingdomBeautiful building, stunning interior and rooms
Stayed in June 2023
Reviewed: March 21, 2023
Aurelia
RomaniaNice hotel and lovely location. Excelent breakfast. Polite and friendly staff.
Stayed in March 2023
Reviewed: March 19, 2023
Sripad
GermanyThe breakfast was very poor. Please pack your breakfast. Less option for Vegetarians.
The location, Staff, facilities, Spa and most importantly the ambience and the retro style castle building and Furnitures in them.
Stayed in March 2023
Reviewed: February 4, 2023
Valentina
Spainawful breakfast (not enough), bad coffee. very difficult to eat (there is a tavern, but options are very limited).
It’s a real castle! The room was really cool and confortable. Excellent bathroom facilities, good (and free) parking, excellent spa.
Stayed in January 2023
Reviewed: January 12, 2023
Magdalena
Czech RepublicMost of the staffs are speaking Russian only, so is complicated to solve something with masseur or technical service or with cleaning services for somebody whose not speaking Russian. But the Czech girls in the reception were very kind and helpful.
Stayed in January 2023
Reviewed: December 25, 2022
Rakesh
Germanyloved the location of the resort. It was warm and cosy for a beautiful winter weather around filled with Snow. The spa was great and staffs were very helpful. Breakfast had lot of options. worth the money and would love to visit again.
Stayed in December 2022
Reviewed: December 23, 2022
Dimitri
United KingdomThe wifi was quite weak in the rooms and in the spa. The sauna in the corner could have been 10-20 degrees hotter. But all minor things that I’m sure will be sorted in the future.
Amazing location in the middle of the forest, very convenient for walks starting straight from the hotel. Clean rooms, good breakfast. Good pool and spa facilities.
Stayed in December 2022
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