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  5. Reviews of Zámek Lužec Spa & Wellness Resort

Reviews of Zámek Lužec Spa & Wellness Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Lužec 1, Karlovy Vary, 362 25, Czech Republic

#30 of 93 hotels in Karlovy Vary

Guests' Choice

Review Score

Based on 147 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    8.1

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Showing 1 - 25

  • Reviewed: April 2, 2024

    9.0
    Perfect, calm place
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Kingsize Bed
    • Stayed 1 night

    We spent nice day here. Whole hotel is nice, children especially enjoyed spa and ice cream during dinner :) One additionaly plus for stable wifi. All staff members were super kind. I can definitelly recommend this hotel for calm stay outside busy areas.

    Stayed in April 2024

  • Reviewed: February 12, 2024

    8.0
    Super nice place, except the food
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The food was really really bad, I was surprised considering how well the test went, and it’s important because there are no close places to eat in the area (see pic)

    Nice place, very kind staff and service, clean and comfortable rooms. Spa is free and very well equipped. Beautiful location

    Stayed in February 2024

  • Reviewed: January 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the spa wasn’t that good. the steaming cabin wasn’t working at all.. and there was only one sauna and it was really small max 6 people would fitted in. luckily at our stay it wasn’t that busy.. so the spa area could have been a bit better if it’s already calling it self a spa wellness resort.

    The hotel/room was really nice and perfekt. just like the breakfast and dinner variety. location of the hotel and the look was stunning. quiet and nice for privacy and romance.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    dinner wasn't tasty and I prefer to go to restaurant next time and yes spa is too small for this numbers for people, I had to wait sauna. also wet sauna and water in the pool had to be hoter

    everything was good actually

    Stayed in January 2024

  • Reviewed: January 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was a well stabilised hotel with a good history yet it did lacked certain easiness with the English language

    Stayed in January 2024

  • Reviewed: January 5, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Too crowded in the restaurant

    Swimming pool, very beautiful location

    Stayed in January 2024

  • Reviewed: December 22, 2023

    8.0
    Amazing location
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Sauna/steam bath operating hours during week days are not in alignment with a 4 star hotel. Please, add at least a kettle in the rooms.

    This was the 4th visit. Breakfast quality was really improved since last time.

    Stayed in December 2023

  • Reviewed: August 30, 2023

    9.0
    Relax in the forest
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We ordered half board, so including dinner. It would be great if there was always a vegetarian option available. Now you have to ask in advance and we did not know. Luckily we got something vegetarian. When we were there it was very quiet. If the hotel is fully booked the spa can feel a bit cramped

    Electric mountain bikes for rent Beautiful location in the forest Castle theme interior Friendly staff

    Stayed in August 2023

  • Reviewed: August 26, 2023

    9.0
    An atmospheric stay
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Kingsize Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No air conditioning in the rooms, damaged toilet seat and bathroom in need of refurbishment.

    Nice surroundings of the hotel overlooking the forest. Large swimming pool with unlimited available saunas and jacuzzi. Bathrobes and towels for the pool. Interesting and unusual decor, like in a real castle. An intimate hotel.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    8.0
    Nice hotel for a quiet holiday.
    • Business trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 1 night

    there is no T mobile or O2 signal at all, however internet was good.

    Very good breakfast, nice pool, but hotel was getting full, then the pool is a bit small and no massages possible, as they were fully booked, but it did not seem there was more then one massage staff, which is a pitty for 60+ rooms. Staff very friendly. Nice woods as surroundings, good for a quiet holiday, as there is nothing at all in the direct surroundings

    Stayed in August 2023

  • Reviewed: August 8, 2023

    10
    Fantastic spa experience in a castle in the forest!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    - Nothing!

    This is a experience spa hotel. You get the spa experience but also you stay in a 600 year old castle in the middle of the forest, so it is quite a unique place. We particularly liked the breakfast (ok for vegetarians, might be tricky for vegans, but you can contact them before to for dietary requirements). The spa is also really good with plenty of options for massages and skin treatments. The 2 saunas and jacuzzi by the pool are also really relaxing. We really loved our time here and will come back for sure.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of the elderly guests are not so welcoming with families there, and it is NOT the hosts fault! The castle is fabulous, workers are nice and warm welcoming! Overall 10/10 ! Keep up the great work!

    Stayed in July 2023

  • Reviewed: July 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Kingsize Bed
    • Stayed 1 night

    Some air conditioning in the rooms would be helpful.

    The hotel is very unique and our kids absolutely loved that it's in a castle. The location is so quiet and peaceful. The staff were helpful and we enjoyed using the pool in the hotel spa.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No AC, dirty jacuzzi

    Location and design of castle

    Stayed in July 2023

  • Reviewed: July 10, 2023

    10
    The place where you can truly rest, and rejuvenate, perfect for couples & families.
    • Leisure trip
    • Couple
    • Suite Double Room
    • Stayed 5 nights

    There was none.

    It was perfect, the Castle looks like exactly as on the photos, the room was excellent (Deluxe room), the Spa & Wellness was spectacular, the pool was enormous, the Jacuzzi and sauna was great, the massage treatments were super good, the parking was well resolved, great spaces, and the authenticity & atmosphere of the castle and the garden was beyond expectations, not to speak about the exceptional pine forest which surrounded the complete area, providing a marvelous view. The meals were also perfect, the breakfast with multiple choices was always delicious, and contentiously available during the complete morning. We had lunch & dinner at the local Tavern Restaurant, for twice I had Duroc roasted pork tenderloin, that had dreamlike taste, it was a different level of experience, the chef did an awesome job there. Overall it was really good, I truly recommend to try this place, it was one of the best experience that we had ever.

    Stayed in July 2023

  • Reviewed: June 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room Twin Bed
    • Stayed 1 night
    • Submitted from a mobile device

    the pool is nice but beds to relax are limited and always full. Saunas are very small. Wifi is not working properly everywhere. Breakfast is not that rich as I'd expect.

    Beautiful location. Nice renovated castle surrounded by forests. Wellness with pool. Staff very nice and helpful. Clean rooms.

    Stayed in June 2023

  • Reviewed: June 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Breakfast is not good, poor quality!

    An amazing place to relax!! Very beautiful hotel and rooms, the area is spectacular in the forest with great facilities!!

    Stayed in June 2023

  • Reviewed: June 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful building, stunning interior and rooms

    Stayed in June 2023

  • Reviewed: March 21, 2023

    9.0
    Interesting experience
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Nice hotel and lovely location. Excelent breakfast. Polite and friendly staff.

    Stayed in March 2023

  • Reviewed: March 19, 2023

    10
    Wonderful place to stay, relax & rejuvenate.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was very poor. Please pack your breakfast. Less option for Vegetarians.

    The location, Staff, facilities, Spa and most importantly the ambience and the retro style castle building and Furnitures in them.

    Stayed in March 2023

  • Reviewed: February 4, 2023

    9.0
    Castle treat
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    awful breakfast (not enough), bad coffee. very difficult to eat (there is a tavern, but options are very limited).

    It’s a real castle! The room was really cool and confortable. Excellent bathroom facilities, good (and free) parking, excellent spa.

    Stayed in January 2023

  • Reviewed: January 12, 2023

    8.0
    The girls on the reception were very kind and helpful. Thx.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    Most of the staffs are speaking Russian only, so is complicated to solve something with masseur or technical service or with cleaning services for somebody whose not speaking Russian. But the Czech girls in the reception were very kind and helpful.

    Stayed in January 2023

  • Reviewed: December 25, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    loved the location of the resort. It was warm and cosy for a beautiful winter weather around filled with Snow. The spa was great and staffs were very helpful. Breakfast had lot of options. worth the money and would love to visit again.

    Stayed in December 2022

  • Reviewed: December 23, 2022

    8.0
    Amazing forest hideout in medieval fortress
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Kingsize Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The wifi was quite weak in the rooms and in the spa. The sauna in the corner could have been 10-20 degrees hotter. But all minor things that I’m sure will be sorted in the future.

    Amazing location in the middle of the forest, very convenient for walks starting straight from the hotel. Clean rooms, good breakfast. Good pool and spa facilities.

    Stayed in December 2022

Showing 1 - 25

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