Choose your preferred language. We speak English (UK) and 42 other languages.
Most often used by people in the United Kingdom
Malletova 1141, Prague, 10900, Czech Republic
15 August 2016
눉Absolutely awful customer service!! We had our car break down on the day we were supposed to check into the hotel. I called to say that we would still be coming, since we had the entire weekend booked and paid for. I informed the hotel I would be there a day later, and didn't I was assured that was fine, and why wouldn't it be, I already paid for the entire weekend!! The day we were supposed to check in, I called to say we were an hour away and was informed, that my room, which I had already paid for was sold to someone else. I have been traveling for 11 years and never in my life, have I experienced such horrible service! I am livid and they refused to give me a refund. Awful hotel. I will make sure no-one I know ever stays there!
12 August 2016
눉Room hadnt been entered in roughly 4 years, ants, flys on bed, dust everywhere. Mini bar with confectionery, out of date and covered in dust. Above all, dirty toilet after the last visitors.
14 August 2016
눉Mostly listless staff. Shabby, narrow room, bathroom. Heavy train traffic next to the hotel, so noisy. Sometimes there was food and cigarette smoke smell in our room.
눇Breakfast buffet with large selection, lots of sports opportunities. Good restaurant called Sezio inside the hotel.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favourite destinations to receive personalised deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.