Franz-Mett-Str. 3-9, Lichtenberg, 10319 Berlin, Germany
#363 of 524 hotels in Berlin
Guests' ChoiceBased on 159 hotel reviews
7.6Cleanliness
8.2
Comfort
7.9
Location
8.1
Facilities
7.6
Staff
8.6
Value for money
7.4
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 9, 2024
Pavlo
Germanyonly one electric socket in the room on the floor level
location, personnel, breakfast were very good
Stayed in April 2024
Reviewed: April 7, 2024
Radhika
IndiaBreakfast is pretty expensive.
The location, ease of reach and cleanliness
Stayed in April 2024
Reviewed: March 12, 2024
Danielle
United States of AmericaThere were small dead bugs left in the bathroom
Good location
Stayed in March 2024
Reviewed: February 6, 2024
Damian1989
IrelandYou can say hotel is a bit outdated, expensive breakfast and staff that I came across didn't really speak English
Good parking space at the back of hotel with very reasonable rate to what I seen in other hotels in Berlin. Very spacious room, subway under 5 minutes walk from hotel
Stayed in February 2024
Reviewed: December 12, 2023
Vishrut
SpainThe bed was a single bed but quite tiny and did not feel so comfortable sleeping so many days in a row.
Staff was very friendly and the hotel was very clean. The location is 7 min walk from the metro station that takes you right to the city center (20 min ride).
Stayed in October 2023
Reviewed: December 3, 2023
Julian
United KingdomImpossible to shower without getting water onto the window ledge (927) due to it being an over-the-bath shower with a curtain that can't seal the end of the bath where the shower head is. At one point on Friday 01 December, both of the pair of lifts were out-of-order, so only lift C could be used. A bit disappointing
Comfortable, clean and well equipped room. Friendly and efficient staff.
Stayed in December 2023
Reviewed: October 14, 2023
Chadia
Francethe pillows number and type need upgrade no kettle or coffee machine no iron but trouser pressor
staff are nice and friendly the studio is big and clean. seating areas is good. the bed is comfortable
Stayed in October 2023
Reviewed: October 12, 2023
Elisa
Romania- they didn’t provide slippers - the pillow is terrible - no sockets next to bed - the room looks a bit old (furniture, design)
- close to the metro station and to a supermarket - very big and spacious rooms - clean
Stayed in October 2023
Reviewed: October 4, 2023
Hrvoje
SlovakiaIt was a bit older
Position, breakfast, comfort
Stayed in October 2023
Reviewed: October 2, 2023
Norbert
FinlandNear to the Tierpark and undergroundstation. Nice breakfast. Fast elevators.
Stayed in September 2023
Reviewed: September 11, 2023
Paula
GermanyIt was way too hot in the rooms and they didn’t have air con.
Stayed in September 2023
Reviewed: August 24, 2023
Frank
United KingdomThe rooms facing the main road get ridiculously hot during a heatwave and the lack of air conditioning makes it uncomfortable with only fans.
Very clean, friendly and helpful staff. Nice big room for a family.
Stayed in August 2023
Reviewed: August 23, 2023
Patrizia
ItalyCleaning of bedroom was not too frequent
I like the best its location, silent bed time, and wonderful breakfasts
Stayed in July 2023
Reviewed: August 16, 2023
Soni
GermanyThe hotel is located near U Bahn. So travelling was easy. Supermarkets are nearby.
Stayed in August 2023
Reviewed: August 10, 2023
Grzegorz
PolandVery good location
Stayed in August 2023
Reviewed: August 5, 2023
Isaac
United States of AmericaThe room was a little small. The internet was extremely slow at peak hours, and the bed could've been more comfortable.
The hotel is located close to the Tierpark metro station making going in and out of the city easy. Also close to the Tierpark zoo if you're interested in visiting. The hotel staff were helpful, had good English, and friendly. They went out of their way when it came to allergy accommodations for the breakfast. The breakfast was impressive, loads of options. Allergy information clearly labelled, and when labelled incorrectly they actively remedied that. The design of the hotel was nice, retro and cosy, lots of zoo themed things, too.
Stayed in July 2023
Reviewed: July 28, 2023
Olivia
United KingdomIt is advertised as having aircon but really it's just a little fan so it did get a tiny bit hot. It is really not central but there is a metro station close by.
Nice and clean place, bathroom and shower was lovely. Really spacious rooms
Stayed in July 2023
Reviewed: July 21, 2023
Vadim
ArmeniaHowever, many things could be better. First of all, there was no air conditioning in the room. My sleep was not comfortable at all because of very hot weather. Another strange thing about the hotel, during my stay (3 nights) my room has not been cleaned ! Maid has never entered my room !
The hotel is located in a 5 minutes walk from Tierpark U-Bahn station, line U5, which is directly connected to all central locations and with a Central train station. It takes about 15 minutes to get to Alexanderplatz. This is really good thing about the hotel. The breakfast was really decent, with large selection of cold and warp options. The restaurant is quite large and pleasant. Also the price, in comparison to other Berlin hotels, is not very high.
Stayed in July 2023
Reviewed: July 21, 2023
Cilas
United KingdomVery hot!!! No air conditioning
Breakfast is outstanding
Stayed in July 2023
Reviewed: July 18, 2023
Brian
DenmarkManglede air conditioning
Stayed in July 2023
Reviewed: July 13, 2023
Krisztian
GermanyThere were two beds in the reserved double room instead of a a double bed. However this might be selected at the time of reservation.
The hotel is near to the Tierpark Berlin. Good U-Bahn connection to Berlin Hauptbahnhof and to the Wuhlheide. Supermarket and some restaurants are nearby. The staff is helpful and friendly. The rooms are clean. The hotel itself has a flair of the nineties, but all furniture and equipments are in good condition. The beds were quite comfortable.
Stayed in June 2023
Reviewed: July 5, 2023
Zerina
United States of AmericaWith tours and things to do you have to book for yourself, they can't book it for you. The hotel is far and outside of the city center, it's not close enough to all the main museums and attractions. A cab ride a day was costing me 30.00 dollars each way. Best to use their public transport or use bolt a ride share service. They have a dinner menu in the room, but their restaurant is not open for dinner and only open for the breakfast and for reservations for lunch. Not that many food options nearby.
Staff was helpful, room was spacious, the breakfast was ok. They have a lot of information and brochures about things to do in the lobby.
Stayed in July 2023
Reviewed: June 9, 2023
Jun
United KingdomWi-Fi signal is weak.
The location of the hotel is very good. Although it’s a bit far from the city centre, there is a tram station nearby to the historic centre of the old city, which is very convenient. Since our room faced west it was very hot during the day but we were all visiting the old town so it didn’t bother me.
Stayed in June 2023
Reviewed: May 31, 2023
James
GermanyI liked the fact that the bathroom had a bath and not just a shower.
Stayed in April 2023
Tavistock, UK
Vittel, France
Napier, New Zealand
Charleston, USA
Naxos Chora, Greece
Newton Aycliffe, UK
Darjeeling, India
Stari Grad, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content