The location for me was the worst part. It was close to the center, but a little bit sketchy in the evening.

Everything was simple, but good quality. Better than I was expecting for the price. The breakfast was standard buffet, but really good.

Stayed in April 2024

Weak wifi signal, no ventilation in the bathroom, after every shower the door was wet, the cleaning is done only superficially (top of the wardrobe was full of dust).

Very good location next to the zoo and train station, helpful staff, café.

Stayed in April 2024

I cannot evaluate breakfast, because it wasn't include in the booking price, however, cleaning decerves to be better, while it was quite regular and affect mainly sanitary area and re-making the bed.

If they find a simple way to stay in Berlin for 2-3 days in close to city facilities, this hotel is undeniably what that you want. Price for the room seems to be democratic for this city and hotel location near Kudamm, markets, unterground and city tram is considered to be optimal

Stayed in April 2024

The room is quite small and breakfast overpriced.

Nice and clean room with stylish design, perfect location for a tourist, 5 min walk from train station and close to metro and tram lines, city tour bus just around the corner. Great value for money.

Stayed in February 2024

I wish there was a mini refrigerator and a mini kettle in the room.

Perfect location for getting everywhere in Berlin, just meters to S&U metro stations, very clean rooms, friendly staff.

Stayed in April 2024

WiFi close to non-existant (room was in the far corner of the hotel - had to go to the lobby)

Spacious room with a comfortable bed, looking over a quiet courtyard - everything needed for a short business trip.

Stayed in March 2024

Everything was ok except the space between the bed and the wall (no 628). A little bit narrow for passing. 🤣🤣🤣 But I done it. 👍

Stayed in April 2024

The wifi is useless most of the time (room 633). The room was pretty packed, but if its for sleeping only, as you roam Berlin during the day, its okay.

The roof-terrace is a very enjoyable spot. Also the amenities on the ground-floor (coffee shop, restaurant…) are good.

Stayed in April 2024

No kettle in room. Wi-Fi was weak.

Clean and organised. Close to zoo and all forms of transport. Lots of shops close by.

Stayed in April 2024

I liked every thing

Stayed in March 2024

Noisy location - generated by both public transport and groups of guests exercising little self-control. Our room was pretty dark, but this is not the common case. The bathroom was stinky, as were some parts of the neighbourhood too.

Convenient location with many opportunities for sightseeing, shopping, and socializing around. Excellent public transport connections. Safe box in the room. The bathroom was quite spacious and with thermostatic shower mixer. Breakfast is with a good variety and over the weekend is for an extended period. Staff is helpful and knowledgeable. We appreciated the early check in.

Stayed in April 2024

Nothing too inconvenient - rooms a bit small and it would be good to have a fridge in the room

Perfectly convenient location, very friendly staff, nice breakfast, and quite rooms - value for money choice

Stayed in April 2024

Single room is sooo small like a cabinet and loud Toiletries could be of better quality, i already had mine

Location, breakfast was okay, double room is quiet, single wasn’t Staff are decent

Stayed in February 2024

Super Lage 2 min vom Bhf Zoo.

Stayed in March 2024

Could be a little cleaner. Bartender was absent for almost all of my stay. Do not disturb sign was disregarded.

Some members of the staff like Max are really good.

Stayed in March 2024

nothing to complain really, everything was fine.

Nice spacious room with a great view, excellent shower, strong WiFi. Convenient location near the train station.

Stayed in March 2024

The only thing that would have made it better for me would have been if the room was a little bit bigger. Also, there were homeless people sleeping under the bridge in front of the supermarket next to the S-bahn entrance but there was no inconvenience caused by this.

The price/performance ratio was really high for this hotel. Location is perfectly central right by the Zoo S&U-bahns. The rooms were cleaned every day which was important for me. The bed was medium comfortable and enough space to put our clothes and other stuff.

Stayed in March 2024

WiFi was really poor Also since majority of the guests are school kids(at least at the time we were there) it was loud in the late evening

Almost everything was good, they cleaned regularly, and beds are comfortable. Very helpful staff at the reception. Also free of charge possibility to keep your storage

Stayed in March 2024

Wifi. No where that I can use it.

Location, staff, clean, comfortable

Stayed in March 2024

Terrible terrible WiFi which for a hotel of this standard in 2024 is appalling Seemed to be full of groups of schoolchildren literally hundreds of them. To be fair they were generally well behaved but still 🤷🏼‍♂️ Maybe they were using up all the WiFi 🙄 Breakfast is not included in room price - €16 extra - and that’s on offer- to put this in perspective you can eat at the nearby Zoo train station much better and for half the price) No fridge or kettle or drinking glasses in room Room clock didn’t work Window view of multi story car park and subsequent slamming of car doors in the evening No English channels on tv Quite a few drunks hang around on the street outside - not threatening or anything but they are there in the shadows And finally one morning they tested the fire alarm at 830am. It lasted for ten minutes and I had to go down to reception to check if there was a problem. When I returned to my room it had stopped but then started again! A technician arrived and told me it was just a test and would stop after TEN minutes. I explained it had been going for 29 minutes but he didn’t seem concerned. It eventually stopped but 🤷🏼‍♂️ Overall disappointed no personal interaction at all from the moment I checked in and I stayed 6 nights - the only time I spoke to anyone apart from checking in and out - was to complain about the fire alarm waking me up

Could and should be a fabulous hotel. Great location right next to Zoo Station and Ku’dam shopping Nice art cinema and supermarket next door Lots of food and drink options nearby Smart comfortable room with a safe, great bedside reading lights and usb sockets. Hot shower with lots of towels lotions etc Generally quiet (despite singing school kid’s running around)

Stayed in March 2024

Totally missed the fact there wasn't a tea/coffee station in the room! My assumption but be warned if you need tea in bed!

Everything was great, I was given a room straight away even though I was early. Superb staff, very friendly and an excellent spot to explore Berlin

Stayed in March 2024

Wifi did not work in the room.

Stayed in March 2024

Due to its great location, the hotel was also an ideal accommodation for youth groups, which can be loud at times, even in the evening and in the back of the Hotel there is a soccer court, where you hear the football banging if kids are playing. Not the biggest issue, but for quite lovers, perhaps not the ideal place to stay.

The room is very spacious, and the beds were comfortable. The hotel sits at a great location right at the Bahnhof Zoolog. Garten, which is surrounded by lots of restaurants and an easy access SBahn station.

Stayed in March 2024

Mattresses kept separating, no kettle in room or spare pillows,

Nice breakfast, good location

Stayed in March 2024