Good location, comfortable room and very easy check in! Excellent for a couple

Stayed in April 2024

In the hallway the door to the right has a sign of the elevator, but the elevator inside doesn't work. There is another elevator near the stairs which works, but you won't know it straight away. It was very stressful as my baby was desperate to entry. Make the signs correctly please. Also all pillows were too big, it could be a few smaller ones

The style and design is high class! Balcony with the nice view. High quality mattress. Clean

Check-in with a person would have been preferred but it all worked great.

The room arrangement was great. Need to climb a bit but I loved it. Great shower. Lots of free coffee.

The lack of staff

The space and layout

The room was smaller than in the photos. The kitchenette and desk area had some essentials but felt lacking for 2 people. Wouldn't recommend staying for longer as there are no laundry facilities.

The no-fuss check-in process was amazing! It was close to a train station and all the great pubs, restaurants, and cafes. They also have a yoga mat to borrow which my partner really appreciated.

Early check out without any financial commercial customer gesture, although I plan coming often. Pretty disappointed

All the building has unpleasant garbage odor . The room wasn’t clean.

Comfortable bed and room. Very well located

I wish they had some recycling in the hotel. All i found in the garbage room was huge pile of all the trash in the same pile. If this hotel has Any green labels it is only greenwash :-) otherwise really cool place. Hotel without Any stuff basically. You just use your private code to get into your room. Works fine!

The noise from the road really affected my sleep. They were nice enough to provide earbuds but it didn’t really help

The room was very nice and self-checkin was very easy

Little dusty inside and some spots on the walls from something splashing. The door downstairs that lead to the yard, doesn't open from outside with the code, got stuck there while having a cigarette, same happened for several other people, some sign on the door would help :)

Great location, we liked it most from all the Numa stays we tried in Berlin. Comfortable bed.

- Every question you ask on Whatsapp is followed by a request to rate the interaction - this felt aggressive. A huge amount of e-mails prior to checking in - this also felt aggressive. There is limited signage in the building and it's hard to just find your way out. It seemed creepy that there was zero staff around and every question you had needed to go past an automated response system on Whatsapp in general.

+ Very clean, comfortable rooms Decent noise cancellation despite being located by a busy street Room came with a kettle (a great plus!), tea bags and coffee Tram stop & bio supermarket right outside the building

It got hot inside very easy, but that wasn't too much of an issue since we didn't stay during summer

Great location, easy check-in, comfy bed and the large bathroom

We were unable to get the room safe to work. We could not work out how to order breakfast.

Room and bathroom were modern, clean, spacious and had all we needed . Appreciated the Tea/Coffee provision. Bed and pillows very comfortable. Very quiet inside the hotel. Good location near Ostkreuz railway station which has a direct link with the airport.

Very very minor points would be that if you have neighbours above you, you can hear their footsteps but this is no fault of the aparthotel. I also think it could be worth adding in a screen in the bath tub overhead shower as water can splash out onto the floor.

Really enjoyable stay and experience at Numa Boxer. Firstly, there was a lot of thought put into the customer service of each studio / apartment, from drinks in the fridge, to coffee and tea, to little chocolates - the little things make such a difference. The apartments themselves were modern, clean, well presented and great to stay in. The beds were comfortable, including the sofa bed in one of our rooms (which can be rare). The check in was super easy, online with no hassle and we didn’t have any issues getting into the building or our apartments which were accessed via a code. There was always a friendly security sat in the entrance of the aparthotel which made it feel very safe. Location was perfect, transport is very well developed in Berlin so we had no issues of getting around the city, visiting lots of different areas - none of which were far from numa boxer. It was also really handy to have on site luggage storage to store our bags / suitcase whilst we explored on our last day. If we ever visited Berlin again, we’d definitely stay at numa boxer - it was one of the most affordable stays for our time yet we think the standard was much better than most we’d seen!

I didn't know that I needed to choose my breakfast much earlier, luckily the automated choice was ok. However, the menu is very limited and too expensive for what you get. As they put it quite early in front of the door you will be eating warm yoghurt and a melted not so fresh Brie in a dry bread. I preferred to go to a bakery close by instead. The shower water in my room had a funny smell, not very appealing. Check-in was a bit annoying when trying to take a picture of your ID. Never worked for me or my colleagues. Uploading then somehow worked at some stage.

Clean and nice looking room, very spacious and pretty quiet. A lot of things are thought through. WhatsApp automations worked fine. Overall a good idea to digitalize things, but it also has its limits.

Cleaners came in before 11, I said that check out is at 11 and that I still needed a few minutes (I repeat, it wasn't 11 yet), they were a bit weird about it at first it seemed but then understood. I didn't like them coming in before 11..

Location, comfort

The main problem was the internet. The rest was great!

The WIFI was really bad. I couldn't use it for work. I complained about it but it wasn't fixed. Also the tv's cast never worked.

I've got an email one day before arrival saying the wifi strength is bad in the building. I made me very worried, since I had to work during my stay. I reached out the customer service and they said, it has improved in the last few days, I don't have to worry. And indeed, the wifi worked perfectly fine.

The accommodation is less than 10 minutes walk from the main train station, easy to get to the city center or to the airport. The building is in a quiet side street, shops are few minutes away and plenty of restaurants and bars as well. My room was very new and clean, comfy bed, heating and good wifi. The check in was super easy, got the check in codes on the day of arrival. There is no reception but they are available on whatsapp all the time.

The connection with smart TV was a bit tough

Great location, close to metro station, amazing view. Great facilities inside the apartment.

The drain from the shower wasn’t good, it overflowed a few times. Already had to move to a different room because of a bad smell ( probably also bathroom drain ). Had to get outside because someone made the fire alarm go off while I was getting ready to leave for an appointment. I think there could be a little bit more facilities. Also the space itself was very empty/dry. No life.

Fast customer support. Beds were comfi.

I had troubles doing the online check-in. Luckily I was assisted through WhatsApp by the Numa staff who were super kind, attentive, and helpful.

The room was unexpectedly big, and very cozy. There is a capsule coffee machine with free coffee capsules. The bed was very comfortable and properly sound proofed; I heard no noise whatsoever and slept like a baby.

1. Check in was made more difficult with having to change the quantity of guest via Booking.com. Otherwise, I was not able to check in. 2. Size of the room was fine, but for an apartment hotel would have expected a sofa to give the room more homely feel. 3. Shower. Never happened to me as a frequent hotel user in over 20 years. The shower had only cold or lukewarm water. Maintenance only turned up on the Sunday a few hours before check out, and still did not fix it.

The room size and setup generally were fine.

Fire Alarm and zero explanations why being waked up at 2h00AM?

The room was incredibly noisy, we struggled to sleep due to the noisy tram tracks and road next to the room, which is not mentioned anywhere. The room was also very warm, too warm considering it was only April, and the air conditioning did not work. The TV also worked for one night then did not work at all. When we tried to get someone to fix these issues, we were met with whatsapp responses only and they did not help to resolve the situation. They did send a fan at least. I asked several times to move to a quieter room with working amenities and was not met with any responses that resolved this.

The bed and linen were comfortable, the shower was good, a good general location for the city, and it was generally clean.