In der Neckarhelle 33-35, Ziegelhausen, 69118 Heidelberg, Germany
#41 of 80 hotels in Heidelberg
Guests' ChoiceBased on 297 hotel reviews
8.1Cleanliness
8.5
Comfort
8.2
Location
8.3
Facilities
7.8
Staff
9.2
Value for money
8.1
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 7, 2024
Cynthia
GermanyThe room was very spacious and comfortable, location is more than excellent, staff was very friendly, I enjoyed my stay very much :).
Stayed in March 2024
Reviewed: January 31, 2024
Robert
United KingdomRather quiet when we checked in
Pleasant view
Stayed in December 2023
Reviewed: January 9, 2024
Gareth
FranceFriendly staff, great location
Stayed in January 2024
Reviewed: January 6, 2024
Laura
MaltaPaying extra for parking with the only other option of parking km away on the street with a small child and luggage to carry.
Staff was friendly and helpful. Bed was comfortable. The view over the river was great.
Stayed in January 2024
Reviewed: December 11, 2023
Brenda
United States of AmericaAwesome customer service, parking available and an amazing view!
Stayed in December 2023
Reviewed: December 4, 2023
Sarah
GermanyInterior looks a bit old-fashioned but it’s being kept well maintained and clean.
I got updated to a superior room and could choose whether to be on the quieter backstreet side or the louder riverside. Opted for the riverside because I had to get up early and thought the morning traffic wouldn’t bother me too much. Room and bathroom were very spacious, comfortable bed.
Stayed in November 2023
Reviewed: November 7, 2023
Egbert
NorwayNot much not to like. Keep the good work going!
A cosy hotel at the river bank (Neckar). Spacious rooms, nice, attentive staff, superb value for the price. An amazing breakfast. Free parking places available. Absolute worth to stay there if you visit Heidelberg.
Stayed in November 2023
Reviewed: November 4, 2023
Outi
Finland-
The location, close to a good pizzeria
Stayed in October 2023
Reviewed: October 31, 2023
Anne
IrelandI had missed the note that parking needs to be pre-booked and is charged extra. Which was my fault, but be aware if you want to park close to the hotel. Parking along the street is free, but to me looked like it might be difficult to get a space close to the hotel sometimes.
The hotel is located overlooking the river Neckar, which is beautiful. In order to get into Heidelberg you need a car, although I'm sure there is a bus connection too. The room was large and clean. The beds comfy.
Stayed in October 2023
Reviewed: October 24, 2023
Meysam
MalaysiaIt was mentioned that hotel has parking place but when we arrived they said we had to book it in advance and the cost was extra 7 euro, even when i said i will pay; they said it is already overbooked. Also there was no dental kit and similar items included in the room.
It was clean and near the Neckar and bus station
Stayed in October 2023
Reviewed: October 7, 2023
Adele
South AfricaThere was no lift so I had to carry my heavy bag up and down several flights of stairs. The room just had a bath and as the ceiling slopes significantly, it was uncomfortable. There were very noisy guests on the same floor as me.
The bus stop was right outside the hotel which was very convenient. The breakfast was very good with a wide variety. The room was clean. I booked parking, which was also convenient.
Stayed in October 2023
Reviewed: October 2, 2023
Adriana
United States of AmericaWe got a room with a balcony and the view to the Neckar was lovely. Very comfortable room. Breakfast outside was nice too.
Stayed in September 2023
Reviewed: September 26, 2023
Hannah
United KingdomVery friendly staff and clean. Good location.
Stayed in September 2023
Reviewed: September 19, 2023
Mark
United States of AmericaParking is limited and you have to pay extra to be on site. Otherwise your parking on road. Breakfast should be complementary. Same breakfast fare that was included in every other hotel stayed at. Cost of $15 a person, outrageous.
Nice room, clean with a big bed
Stayed in September 2023
Reviewed: September 15, 2023
Vitor
BrazilNo AC
The view, the staff
Stayed in July 2023
Reviewed: August 26, 2023
David
United States of AmericaCons: The biggest is it has no air conditioning. I had no idea hotels have no air conditioning. It doesn’t have an elevator, but it’s not a tall building. If you have a river front room it can be noisy. We didn’t care. The Single room is what it says. The bed is big enough for two people but it is 18m2.
Pros: super clean hotel. It is comfortable. Our room was small but appointed well enough. It had a desk, closet, and luggage shelf. There were 2 chairs on the balcony which we enjoyed immensely. Great, friendly, bi-lingual (at least, German and English), good food, street parking.
Stayed in August 2023
Reviewed: August 25, 2023
Bo
GermanyNice location, clean rooms, friendly staff.
Stayed in August 2023
Reviewed: August 25, 2023
Thomas
United KingdomThere is no lift and it was very difficult to haul our heavy bag up to the top floor. Dinner was expensive compared to what we are used to, and limited choice. My 7-year daughter wrote on a post-it: "This is not the best hotel I have ever stayed at but I liked the view". No tea or coffee in the room
Magnificent view from our room over the river Neckar. Good food. The manager was very friendly and considerate. We were allowed to have coffee in the morning even though we hadn't paid for breakfast.
Stayed in August 2023
Reviewed: August 21, 2023
Karin
AustraliaThe hotel sits between 2 roads, if you are a light sleeper the road noise could be a problem. A fan supplied as no Airconditioning! There was a kettle but no cups etc. To our surprise there was a small refrigerator
Loved the free upgrade to a river view room. Lovely little balcony with large opening glass door. Great location, bus stop outside to go into old town(7stops). Easy cycle. Family run restaurant with excellent food. Breakfast available at an extra cost. Parking also available at an extra cost as well.
Stayed in August 2023
Reviewed: August 21, 2023
Whitbread
United KingdomVery nice breakfast
Stayed in August 2023
Reviewed: August 18, 2023
Andrea
United KingdomThe road was a bit noisy.
The breakfast was excellent and very varied, also great value for money. The staff was very friendly and helpful.
Stayed in August 2023
Reviewed: August 16, 2023
Daniele
NetherlandsGreat value for money, friendly staff and good location
Stayed in August 2023
Reviewed: August 8, 2023
Ungar
CanadaWould have been nice to have shades that worked on the windows but curtains were sufficient. A coffee pot with coffee would have been nice.
Location was great, nice view on direct bus route to old city and castle. Staff was welcoming and helpful.
Stayed in August 2023
Reviewed: August 5, 2023
Alaa
United Arab EmiratesNo lift in the building, no mini bar available in the room
It is very clean, room size is good, location on the river, a bite away from the city centre which better as the street will be less noisy. Halal food is granted in the hotel, good and tasty breakfast
Stayed in July 2023
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