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Reviews of Hotel Neckarlux This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

In der Neckarhelle 33-35, Ziegelhausen, 69118 Heidelberg, Germany

#41 of 80 hotels in Heidelberg

Guests' Choice

Review Score

Based on 297 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.2

  • Location

    8.3

  • Facilities

    7.8

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 7, 2024

    9.0
    Excellent location and great value :)
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very spacious and comfortable, location is more than excellent, staff was very friendly, I enjoyed my stay very much :).

    Stayed in March 2024

  • Reviewed: January 31, 2024

    8.0
    Pleasant view of the river. Hotel is a bus ride from centre, but there are a couple ofnearby shops
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    Rather quiet when we checked in

    Pleasant view

    Stayed in December 2023

  • Reviewed: January 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff, great location

    Stayed in January 2024

  • Reviewed: January 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Paying extra for parking with the only other option of parking km away on the street with a small child and luggage to carry.

    Staff was friendly and helpful. Bed was comfortable. The view over the river was great.

    Stayed in January 2024

  • Reviewed: December 11, 2023

    9.0
    Family Holiday
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Awesome customer service, parking available and an amazing view!

    Stayed in December 2023

  • Reviewed: December 4, 2023

    9.0
    Spacious room for a short stay
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Interior looks a bit old-fashioned but it’s being kept well maintained and clean.

    I got updated to a superior room and could choose whether to be on the quieter backstreet side or the louder riverside. Opted for the riverside because I had to get up early and thought the morning traffic wouldn’t bother me too much. Room and bathroom were very spacious, comfortable bed.

    Stayed in November 2023

  • Reviewed: November 7, 2023

    9.0
    Perfect for a stay if seeing things in Heidelberg.
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Not much not to like. Keep the good work going!

    A cosy hotel at the river bank (Neckar). Spacious rooms, nice, attentive staff, superb value for the price. An amazing breakfast. Free parking places available. Absolute worth to stay there if you visit Heidelberg.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    8.0
    Welcoming host, it was raining and he lent us umbrellars for going to eat to a nearby restaurant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    -

    The location, close to a good pizzeria

    Stayed in October 2023

  • Reviewed: October 31, 2023

    9.0
    Good value for money, close to Heidelberg.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had missed the note that parking needs to be pre-booked and is charged extra. Which was my fault, but be aware if you want to park close to the hotel. Parking along the street is free, but to me looked like it might be difficult to get a space close to the hotel sometimes.

    The hotel is located overlooking the river Neckar, which is beautiful. In order to get into Heidelberg you need a car, although I'm sure there is a bus connection too. The room was large and clean. The beds comfy.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was mentioned that hotel has parking place but when we arrived they said we had to book it in advance and the cost was extra 7 euro, even when i said i will pay; they said it is already overbooked. Also there was no dental kit and similar items included in the room.

    It was clean and near the Neckar and bus station

    Stayed in October 2023

  • Reviewed: October 7, 2023

    7.0
    Good location
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was no lift so I had to carry my heavy bag up and down several flights of stairs. The room just had a bath and as the ceiling slopes significantly, it was uncomfortable. There were very noisy guests on the same floor as me.

    The bus stop was right outside the hotel which was very convenient. The breakfast was very good with a wide variety. The room was clean. I booked parking, which was also convenient.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    9.0
    Great value for the money. Parking lot it’s not very easy to get in/out but public transportation is across the stre
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We got a room with a balcony and the view to the Neckar was lovely. Very comfortable room. Breakfast outside was nice too.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night

    Very friendly staff and clean. Good location.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    7.0
    Lady at counter very friendly, guy with pony tail - not so friendly
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Parking is limited and you have to pay extra to be on site. Otherwise your parking on road. Breakfast should be complementary. Same breakfast fare that was included in every other hotel stayed at. Cost of $15 a person, outrageous.

    Nice room, clean with a big bed

    Stayed in September 2023

  • Reviewed: September 15, 2023

    9.0
    Cozy charming stay at Neckar river
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    No AC

    The view, the staff

    Stayed in July 2023

  • Reviewed: August 26, 2023

    8.0
    We would stay there again.
    • Leisure trip
    • Couple
    • Deluxe Single Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Cons: The biggest is it has no air conditioning. I had no idea hotels have no air conditioning. It doesn’t have an elevator, but it’s not a tall building. If you have a river front room it can be noisy. We didn’t care. The Single room is what it says. The bed is big enough for two people but it is 18m2.

    Pros: super clean hotel. It is comfortable. Our room was small but appointed well enough. It had a desk, closet, and luggage shelf. There were 2 chairs on the balcony which we enjoyed immensely. Great, friendly, bi-lingual (at least, German and English), good food, street parking.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    9.0
    Super
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nice location, clean rooms, friendly staff.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    8.0
    We enjoyed our sta\y.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    There is no lift and it was very difficult to haul our heavy bag up to the top floor. Dinner was expensive compared to what we are used to, and limited choice. My 7-year daughter wrote on a post-it: "This is not the best hotel I have ever stayed at but I liked the view". No tea or coffee in the room

    Magnificent view from our room over the river Neckar. Good food. The manager was very friendly and considerate. We were allowed to have coffee in the morning even though we hadn't paid for breakfast.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    9.0
    Small family run hotel, good service, clean room and good location with great views over the river
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel sits between 2 roads, if you are a light sleeper the road noise could be a problem. A fan supplied as no Airconditioning! There was a kettle but no cups etc. To our surprise there was a small refrigerator

    Loved the free upgrade to a river view room. Lovely little balcony with large opening glass door. Great location, bus stop outside to go into old town(7stops). Easy cycle. Family run restaurant with excellent food. Breakfast available at an extra cost. Parking also available at an extra cost as well.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Very nice breakfast

    Stayed in August 2023

  • Reviewed: August 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    The road was a bit noisy.

    The breakfast was excellent and very varied, also great value for money. The staff was very friendly and helpful.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great value for money, friendly staff and good location

    Stayed in August 2023

  • Reviewed: August 8, 2023

    9.0
    Nice place to stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Would have been nice to have shades that worked on the windows but curtains were sufficient. A coffee pot with coffee would have been nice.

    Location was great, nice view on direct bus route to old city and castle. Staff was welcoming and helpful.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    8.0
    Clean rooms, friendly staff, Halal food
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    No lift in the building, no mini bar available in the room

    It is very clean, room size is good, location on the river, a bite away from the city centre which better as the street will be less noisy. Halal food is granted in the hotel, good and tasty breakfast

    Stayed in July 2023

Showing 1 - 25

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