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  5. Reviews of Boutique Hotel Villa-Soy

Reviews of Boutique Hotel Villa-Soy This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Östliche Stadtmauer Str. 4, 91054 Erlangen, Germany

Review Score

Based on 36 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.7

  • Location

    9.0

  • Facilities

    7.3

  • Staff

    8.4

  • Value for money

    7.7

  • Free WiFi

    8.0

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Showing 1 - 25

  • Reviewed: November 22, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location and easy check in

    Stayed in October 2023

  • Reviewed: October 10, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel tried to charge me an additional 55 euros for a no show even though i was charged for the room in full and stayed for the night

    Location

    Stayed in October 2022

  • Reviewed: September 28, 2022

    8.0
    All good.
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    no 24h reception. Shower didn’t work well.

    friendly and helpful staff

    Stayed in September 2022

  • Reviewed: September 20, 2021

    8.0
    Short trip with city visit as an aside
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night

    I don't like it, when there is no 24-hour presence at the reception desk. As we arrived after 16:00, for the check-in, I had first to phone a number, after which I received instructions how to retrieve my card. What if my phone battery had been empty ? What if we had closed the door of the room later and forgotten the card inside ? And also, I don't like it, if the other hotel guests know that there is nobody at the reception desk to call if they start making some trouble. And, last but not least, what if a fire starts in such a hotel at night, with nobody in charge to take care of the situation ?

    Very nice, quite, small, cosey, clean hotel in an excellent location.

    Stayed in September 2021

  • Reviewed: August 16, 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not particularly clean. A lot of small stuff was broken/not in order. The rooms were badly ventilated.

    The location is reasonably close (500m) to an area with free parking.

    Stayed in August 2021

  • Reviewed: August 13, 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There was a horrible smell in the room that we couldn't get rid of so we had to keep the windows open the entire time to make the smell somewhat durable. Luckily we were there during summer so it was warm enough during the night and it only resulted in some extra mosquitoes. We assume it was coming from the carpet as this seemed quite old and was giving off red colour when you were walking on it.

    The room was very spacious with an nice big balcony to have breakfast. The location is also very good.

    Stayed in August 2021

  • Reviewed: August 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean tidy comfortable🥰

    Stayed in August 2023

  • Reviewed: July 25, 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    It was my 3rd stay at this house. It never worked with the PIN for the keybox sent as SMS to my smartphone. I always had to call somebody. This time, there was only a mailbox and nobody answered. Booking.com at Frankfurt also couldn't help me. It took me almost an hour, to get somebody on the phone to tell me the PIN.

    price was o.k.

    Stayed in July 2023

  • Reviewed: March 2, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Comfort Single Room
    • Stayed 2 nights

    The woman in the reception was excellent

    Stayed in February 2023

  • Reviewed: February 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Comfort Single Room
    • Stayed 4 nights

    Very nice hotel, clean, confortable and with a great location.

    Stayed in February 2023

  • Reviewed: October 3, 2022

    10
    Great location for waiting for medical appointments
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    This location is walking distance from the surgical center in Erlangen. The staff was very helpful and very nice.

    Stayed in September 2022

  • Reviewed: August 24, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Great Personnel at reception during midnight

    Stayed in July 2022

  • Reviewed: July 6, 2022

    10
    Highly recommended!
    • Business trip
    • Family with young children
    • King Suite with Balcony
    • Stayed 3 nights

    We had an apartment on the top floor, be prepared for the lack of an elevator.

    Great place to stay with family, very large apartment close to the city center. Parking space for guests,

    Stayed in May 2022

  • Reviewed: June 26, 2022

    10
    Very nice, uncomplicated
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very helpful staff, uncomplicated Checkin/Checkout and it lies very close to a few university facilities. Ideal for visiting the university.

    Stayed in June 2022

  • Reviewed: January 4, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room and the attached bathroom were small There was no elevator in the hotel

    Staff was friendly and the room was clean and the bed was comfy

    Stayed in January 2023

  • Reviewed: September 18, 2022

    9.0
    very pleasant
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    no breakfast, even just coffee & cookies would have been welcome

    cute & clean

    Stayed in September 2022

  • Reviewed: February 23, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: August 12, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: March 18, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: February 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: January 31, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2023

  • Reviewed: December 5, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: October 28, 2022

    7.0
    Good
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2022

  • Reviewed: August 4, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: July 22, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Comfort Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2023

Showing 1 - 25

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