Steindamm 49, St. Georg, 20099 Hamburg, Germany
Based on 64 hotel reviews
7.6Cleanliness
8.3
Comfort
8.2
Location
6.9
Facilities
7.8
Staff
8.6
Value for money
8.0
Free WiFi
8.4
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Showing 1 – 25
Reviewed: 27 February 2023
Ella
United Kingdomthe team weren’t really accommodating with the language barrier and were frustrated we couldn’t speak German
the central location close to the train station, really comfortable beds
Stayed in February 2023
Reviewed: 18 December 2022
Patrick
United KingdomThe area at night isn't for solo female travellers
Loved the help from the checkin lady as I had trouble with my credit card
Stayed in December 2022
Reviewed: 12 December 2022
Maria
Ukrainen/a
Service room for pets, large room
Stayed in December 2022
Reviewed: 7 December 2022
Marian
IrelandNo option for own key for main entrance. Surrounding area is dubious and we did not feel safe walking at times, especially at evening time and early morning.There appeared to be a large number of drunk people, drug addicts, and unfortunately prostitutes on the walk way towards the hotel. However common sense applies and we found it was fine. We were not approached by any of these people and they did not take any notice of us. The only reason I am mentioning this is that it would not be suitable for solo female travelers or families. To be fair this is beyond the control of the hotel, who were very vigilant and secure. It is very close to the Christmas markets, main square which is why we visited Hamburg and central train station.
Extremely comfortable bed, really warm room. Plenty of hot water in shower. Staff were very pleasant. Secure hotel and 24 hour desk reception. Very close and easy walking distance to the central Christmas markets.
Stayed in December 2022
Reviewed: 5 December 2022
Katharina
United KingdomThere was no mini bar or anywhere in the hotel you could buy water or anything at all
Rooms were very spacious and clean !
Stayed in December 2022
Reviewed: 21 November 2022
Jacques
Swedenparking
location is close to the city center. Just a short walk
Stayed in November 2022
Reviewed: 16 November 2022
Sahar
United Kingdomnothing
clean and stuff very good
Stayed in October 2022
Reviewed: 15 November 2022
Sahar
United KingdomIn the uk any hotel have kettles for coffee and hot water for tea but the hotel doesn’t have ,this is to bad and my floor was to busy,when I was sleeping to much talking in the next door ,and the man came to drill next door, that’s why I was a little angry about this
I like because near city centre, and clean,very good stuffs,(young girl )very friendly , everything was good thanks
Stayed in November 2022
Reviewed: 23 October 2022
Terry
United KingdomLighting in rooms seems unnecessarily dim!
Proximity to hauptbahnhof Price Cleanliness Breakfast was delicious Friendly staff; their English not the best but substantially better than my German - everyone we encountered was helpful and attentive despite the language barrier
Stayed in October 2022
Reviewed: 7 October 2022
Sukhdeep
CanadaLight in the room. The carpet was a green shag. And the area was dodgy yet they didn't give you key to enter the hotel. Wouldn't recommend it for a solo female travel.
Staff were great and it was clean.
Stayed in October 2022
Reviewed: 29 August 2022
Sasheene
BulgariaI had booked the room during the day and didn’t arrive until after 9pm to check in to find the reception had no idea about my booking, after showing my reservation details he phoned hi colleague and we waited until someone else came to help, during this time they had people walking in looking for a room and I was glad we had arrived earlier than them. The room had no fan or air conditioning and opening the windows allowed in all the noise including bottles being broken in the street, not a restful night
Breakfast had a good selection & the 24 hour reception and luggage storage was helpful
Stayed in August 2022
Reviewed: 19 August 2022
Fong
Hong KongAir conditioning is necessary particularly when it is in summer. The room is a bit dark.
Room is spacious while the location is within walking distance from the main station. We listened to some noisy because we needed to open the window due to short of air conditioning. Breakfast was great and the staff replenished the food constantly.
Stayed in August 2022
Reviewed: 12 August 2022
Aneta
Polandbad naighbourhood
Stayed in August 2022
Reviewed: 31 July 2022
Tobias
GermanyI didn’t liked the fact that the walls are thin and you could hear everything from outside (very busy street).
Staff was super friendly, breakfast is good the bed was super comfortable and really big.
Stayed in July 2022
Reviewed: 28 June 2022
Lorna
United KingdomNo air-conditioning and it was very warm when we were there. Also very noisy on one of the nights.
Room was pefectly adequate for a two night stay. Excellent breakfast. Good location for transport links and close to some good restaurants,
Stayed in June 2022
Reviewed: 24 June 2022
Sara
PortugalThe hotel didn't have the room we had booked. And it forever to figure a solution out. The employee even suggested three people could sleep together in a single bed.
Nice accommodation and ok breakfast.
Stayed in June 2022
Reviewed: 7 June 2022
Ali
IraqBreakfast, bed.
Stayed in June 2022
Reviewed: 7 June 2022
Oleg
Germany1. Surrounding, but it’s a price for a value for money option 🤷 2. A few things we didn’t get: 1) the receptionist didn’t want to speak English and prefer that my partner translates from German. I mean, it’s a hotel front desk, you should be able to say a few standard phrases, it’s not like I was looking for a conversation 😅 2) when it was check-out time there was nobody at the reception desk for about 15 minutes. We could drop the keys of course, but we also wanted to leave our luggage.
The hotel is great: the room was spacious and clean. Breakfast is on point: simple but everything is very fresh and tasty.
Stayed in June 2022
Reviewed: 8 May 2022
Wolf-gero
NetherlandsThe modern design of the room is somewhat ’darkish’. You need to switch on the light even on a bright sunny day. You do not hear much of the street but if your neighbors take a shower early in the morning you’ll probably hear it …
Recently redecorated, modern, in walking distance to station and a couple of museums. Sufficient breakfast with enough choices.
Stayed in May 2022
Reviewed: 2 March 2022
Gabriele
GermanyA little uncozy
The room was very pleasant
Stayed in March 2022
Reviewed: 28 February 2022
Stephen
United KingdomNo tea making in room
Breakfast, room, staff
Stayed in February 2022
Reviewed: 7 February 2022
Florin
RomaniaLack of parking places. Area a bit strange!
The receptionist lady from Filipine. Very kind, friendly and helpful!
Stayed in February 2022
Reviewed: 5 February 2022
Jessica
ThailandNo kettle in the room.
Great breakfast, helpful staff, clean, nice room, good shower.
Stayed in February 2022
Reviewed: 19 January 2022
Ugurkisisel
TurkeyIt would be very nice if a small refrigerator was provided and shower area was greater.
Location, silence of the hotel, cleanness.
Stayed in January 2022
Reviewed: 17 January 2022
Henno
NetherlandsThe walls between the rooms could be a bit more sound resistant, but nothing to complain.
The rooms are comfortable and well decorated, the beds slept well and the location near the central station is very good. A good breakfast was included. The parking (E12/day) was at a central (public) parking spot which was quite busy, but luckily a spot was available.
Stayed in January 2022
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