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Akademiehof 2-3 (GPS: Stuttgarter Straße 18), 71638 Ludwigsburg, Germany
10 May 2015
눉parking is a problem when you have luggage at the hotel. Breakfast is rather standard, in contrast to the uniqueness of the hotel
눇Very spacious rooms (sneaked into other open rooms when leaving), very friendly staff, attention to detail
10 April 2015
눉Nothing. Maybe that we had to leave very soon.
눇We had a very spacious room with a wide desk. There is a big car park just across the street where one can leave a car for free during weekends. The hotel is close to the city center, yet one can enjoy undisturbed sleep at night. A coffee-maker in the room is also a nice touch. But the most impressive feature is the variety of food served for breakfast. One can even bake waffles if one fancies! There is nice Mexican place in the yard where we could eat in the late evening. The only minor point of criticism could be the narrow staircase leading up to the rooms, may be a problem if you carry a heavy suitcase.
29 April 2015
눉Despite of good aspects, the ending is extremely disappointed. Booked 2 rooms in advance but I was informed only 1 room is available at the time of check-in. The receptionist who is Italian told me a room is enough large for 3 adults (plus a boy and a dog) and immediately prepared an extra bed. Ok, the room was as she said and we accepted it as only for one overnight stay. Checked-out next morning and we paid for the room as processed by a different receptionist, and after couple of days we were informed by the hotel that "you booked 2 rooms and the other room was NO-SHOW so it will be charged". We tried to solve the issue through Booking.com Customer Service who were very helpful and I appreciate a lot. Meanwhile I received a phone call from the Italian receptionist who took care of us during check-in, and she remembered well about what she informed us and admitted it was her fault and will speak with management. I was indeed hoping this will solve the issue, but the hotel anyhow insist and concluded it was our fault and the charge cannot be canceled. At the end Booking.com has solve it properly but in different way: happy one side but unhappy on the other side, in any case I don't recommend the hotel to anyone and I won't stay again.
눇Good location, friendly staff, nice room (interior design / equipment), close to train station to Stuttgart, decent variation of breakfast both warm and cold especially fresh fruit juices.
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