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Alte Frankfurter Strasse 13, 61118 Bad Vilbel, Germany
13 April 2015
눉We arrived at the hotel in the evening - around 23:00h. The front desk person was very strange. He didn't speak English and it took us 30 min to check in. He was confused and didn't know what to do. Finally he gave us the key of the room. We booked non-smoking room, but he gave us the key of the smoking room that was smelling very bad. We tried to change our room for the non-smoking room, but he told us that the hotel is fully booked. This was not true because on booking.com we could still book 5 more non-smoking rooms :-( In the morning, another person at the reception desk apologized for the inconvenience that we had and just fully charged the price of the room. Not happy with my stay in this hotel :-(
15 February 2015
눇Very friendly staff. Nice restaurant and food. On site parking.
31 March 2015
눇- ambiance and reception (you feel welcome) - size of the room - fair price
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