Lobuschstr. 26, Ottensen, 22765 Hamburg, Germany
#288 of 362 hotels in Hamburg
Guests' ChoiceBased on 131 hotel reviews
6.9Cleanliness
7.6
Comfort
6.9
Location
8.9
Facilities
6.6
Staff
8.4
Value for money
7.5
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 26, 2024
Christina
DenmarkNot the comfiest bed, but what can you expect at this price :)
The breakfast was surprisingly good and the people that work at the hotel er super nice! :)
Stayed in February 2024
Reviewed: February 22, 2024
Kohei
JapanNoses from the corridor sound loud.
It is a decent room considering the price.
Stayed in January 2024
Reviewed: January 22, 2024
Drakuwa
SwedenThe toilet didn't have proper ventilation, you had to open a window, and it is winter, so not ideal. The floor also didn't have a drain so if water drips outside of the shower cabin, you have to wipe it otherwise it may leak into the room.
The room was very clean, the bed was comfortable even though I still don't understand the German square pillows, but it was nice 🙂 also the staff was friendly.
Stayed in January 2024
Reviewed: December 21, 2023
Brettd121
AustraliaHaving to pay to use the safe
The room was spacious enough for 1 person, cosy and comfortable. The morning breakfast was lovely and the owners are very friendly and helpful. Location is just opposite the Altona train station so it's very convenient.
Stayed in December 2023
Reviewed: December 9, 2023
Meclere
LatviaGood breakfast. Location. Price
Stayed in November 2023
Reviewed: November 21, 2023
Meereis
United KingdomThe television system is outdated
I liked the simplicity and freedom to come and go . The location is perfect for food drink and transport . The staff were considerate and helpful .8
Stayed in November 2023
Reviewed: November 17, 2023
Haugen
NorwayLOCATION AND BREAKFAST. IT WAS A NICE PLACE AND THE RECEPTIONIST WAITHED FOR US 30 MIN BECAUSE WE ARRIVE LATE
Stayed in November 2023
Reviewed: October 24, 2023
Alexandr
GermanyGood location, very easy to get around with public transport. The breakfast was good, and the staff were very friendly and helpful.
Stayed in August 2023
Reviewed: September 25, 2023
Ariana
United States of AmericaSo many stairs
Friendly staff, cleanliness of room
Stayed in September 2023
Reviewed: August 29, 2023
Cesare
Italyfour flights of stairs, no lift. Room is too bright in the morning, shades do not darken it sufficiently. Check out time too early and inflexible
nice location
Stayed in August 2023
Reviewed: August 14, 2023
Carina
GermanyThe room was not 100% clean. Unfortunately there was also mould on the window frames in the room as well as in the shower.
Very friendly staff. Altona station is less than a five minute walk away which is very convenient. The price-performance ratio is alright.
Stayed in August 2023
Reviewed: August 13, 2023
Naomifra
GermanySize of the room Our room was tiny, there was twin bed in the middle, and about a meter space right and left, then 50cm to the wall from the bed. Basically no space to open the suitcase, except on the bed. Mattress/bed Mattress was too soft (this probably is a preference) and it was not leveled, slightly tilted (uncertain if it was due to the mattress or the bed) Size of the bathroom Super tiny no place to put many things, better to bring a hangable cosmetic bag.
Distance. 5 minutes walk from the Altona station. Staff. Very polite and helpful staff. I must emphasize that the quality of the staff is greatly enhancing the quality of the hotel, which is suffering from the aging facility.
Stayed in August 2023
Reviewed: July 22, 2023
Caspar
SwedenThe hotel,was clean and conveniently located for Altona Station and Ottensen restaurants. No frills, but perfect for an overnight stay.
Stayed in July 2023
Reviewed: May 19, 2023
Lilla
HungaryNo lift, room was on 3rd floor but receptionist offered me to help with the luggage
Lovely team. Cheap hotel, do not expect 5* hotel for this price. Very good location, 5 min from station, perfect for a 1 night stay
Stayed in May 2023
Reviewed: April 28, 2023
Firat
Turkeyvery small rooms
location was good, very close to Altona train station
Stayed in April 2023
Reviewed: April 23, 2023
Julian
GermanyNoisy street with traffic.
Close to Altona Station.
Stayed in April 2023
Reviewed: April 16, 2023
Ali
GermanyThe location was perfect, friendly staff, really suitable for 1 night stay.
Stayed in March 2023
Reviewed: February 25, 2023
Mike
United KingdomWas happy with the price I paid, but the much higher price I was quoted when I needed an extra day before my booking was I thought excessive and went elsewhere for that night. But no complaints about the hotel itself
Fast wifi. Lovely hot shower. Maid service great. Couldn't be closer to Altona station, as I was on a 3 day interrail pass
Stayed in February 2023
Reviewed: January 24, 2023
Karen
United Kingdomno tea or coffee facilities in room
great location friendly staff close to transport
Stayed in January 2023
Reviewed: December 15, 2022
Dennis
GermanyHelpful and kind staff. Overall not the best hotel in town but for the price it was perfect for my needs and in a very good location.
Stayed in November 2022
Reviewed: December 1, 2022
Takanori
GermanyWifi was slow
Staff was kind and the location was very good
Stayed in December 2022
Reviewed: September 19, 2022
Lan
VietnamNo elevator, single bed is quite uncomfy, hefty rate
Near the station and shopping area
Stayed in September 2022
Reviewed: September 7, 2022
Aedin
Francethe bed was quite uncomfortable, and the noise from the street was quite loud.
the place was clean.
Stayed in September 2022
Reviewed: September 4, 2022
Kim
South AfricaI think the pillows could be firmer.
Location was super. Neighborhood was brilliant Accessible to train and all shops.
Stayed in August 2022
Celle, Germany
Moscow, Russia
Elvas, Portugal
Seville, Spain
Guarujá, Brazil
Lübben, Germany
Zhenjiang, China
Vráble, Slovakia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content