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Werderstrasse 13, 79618 Rheinfelden, Germany
25 October 2015
눉"The Hotelier". Our stay at this hotel was spoilt by a failure in Your system to cancel one of the nights we had booked. The hotelier had received an email from booking.com (shown to me on his computer) but admitted to us that he had ignored it and wanted to charge us for the 2 nights we cancelled as "we had not telephoned HIM to cancel. His attitude on our arrival was extremely bad and not what we expected from a hotel owner. Instead of giving us our rooms he made us stand at reception while he blamed booking.com for the error.
눇Rooms and location
16 August 2015
눇The staff and the breakfast
10 August 2015
눉Internet was a bit spotty in one of the rooms.
눇No-nonsense comfortable clean hotel, on-site semi-private parking, within minutes walk from the centre, and just 5 minutes away from the highway, friendly and helpful staff.
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