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Am Waltenberg 1, Ortsmitte, 59955 Winterberg, Germany
March 3, 2015
눉WiFi didn't work. The description of the facilities includes free parking, no reservation required. In reality there are limited spots, and if you're too late, you either park away from the hotel, or in paid spots. Pool was closed for "ladies-gym" one day from 17:00 to 20:00, which is just the time when you come back from skiing and want to relax with a bit of swimming. The "closed/locked" room for the ski-equipment in reality was an open area next to the elevator to the side entrance, which was never locked in the 4 days we were there...
눇Pool & sauna facilities Breakfast buffet Good value for money Beer cellar / restaurant under hotel with friendly staff Proximity of shops, restaurants, etc.
January 28, 2015
눉Staff is very very rude, rooms with no balcony not nice, breakfast not good, cleaning staff had an awful smell which stayed in the room!
January 26, 2015
눉Staff in the hotel should be more customer-friendly. Only the swimmingpool and one sauna from the 3000m2 wellness are available for normal guests (you need to pay for the rest). We recommend dinner a-la-carte, don't book it inclusive.
눇The room was good and the staff of the bar were kind. Breakfast was ok.
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