Billwerder Neuer Deich 14, 20539 Hamburg, Germany
#224 of 358 hotels in Hamburg
Guests' ChoiceBased on 321 hotel reviews
7.5Cleanliness
8.1
Comfort
7.8
Location
7.3
Facilities
7.4
Staff
8.7
Value for money
7.3
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 22, 2024
Sandip
United KingdomThe bathroom could do with an uplift. A hotel this size I was expecting a pool or gym which there wasn't
Room was big but definitely dated, had a great big table which was handy as my husband was working. The location was really good, you wouldn't know it from the way we came into the Hotel
Stayed in December 2023
Reviewed: March 6, 2024
Manfred
GermanyThe bathtub gave me a nice evening. Free water and apple juice in the fridge. I only stayed for one night, so not very much to tell further...
Stayed in February 2024
Reviewed: February 21, 2024
Mark
SloveniaNo pool and fitness despite being on the pictures; apparently it is being renovated. Location is not the best for walking to the very center of the city, on the other hand it's good for daily commute out of Hamburg.
Clean room Once I switched the room wi-fi was acceptable and fast enough Breakfast was plain but options that were available were tasty
Stayed in January 2024
Reviewed: February 14, 2024
Nicola
United KingdomRoom a little dusty.
Really comfy room for 3 of us. Excellent sound insulation against busy road. Lovely breakfast and staff.
Stayed in February 2024
Reviewed: January 25, 2024
Mark
SloveniaPool and gym are under construction, which I did not know until I got there. Breakfast is a bit dull.
Cleanliness, spacious room.
Stayed in January 2024
Reviewed: January 13, 2024
Mangesh
IndiaLocation was slightly away from the city. You need to take a bus. It’s not a massive negative though!
Room was decent in size, friendly staff, clean.
Stayed in November 2023
Reviewed: January 8, 2024
John
United KingdomRoad noise
Well laid out and pleasant staff
Stayed in December 2023
Reviewed: January 6, 2024
Nihat
TurkeyFurnitures are too old, from 80s.
Location, rooms are big.
Stayed in December 2023
Reviewed: January 1, 2024
Lucy
NorwayCold in the room no way i could see to put the temperature up or down. A bit expensive i feel compared to other hotels that are simular or the same chain.
Clean hotel with good facilities tea coffee in room. Very nice breakfast ( maybe 20 euro per person is a bit expensive) very nice & friendly staff
Stayed in December 2023
Reviewed: December 8, 2023
Amac
United KingdomNo bottle water in the room
Stayed in November 2023
Reviewed: December 5, 2023
Aubrey
IrelandAmenities are quite limited compared to the price of the hotel and the breakfast was very pricey, so we decided not to pay for it.
The room was quite comfortable and the staff was great. The location is a bit outside of the centre of town, but easily accessible via bus.
Stayed in December 2023
Reviewed: November 7, 2023
Janez
SloveniaRestaurant and bar closed at 10pm
Professional staff
Stayed in November 2023
Reviewed: October 30, 2023
Martin
Czech RepublicThe hotel is far from the center, but we knew that
Comlimentary drinks and chocolates, can park for free on the street very close to the hotel, the room was fine and clean
Stayed in August 2023
Reviewed: October 19, 2023
Vivek
Indialocation
breakfast, room and service
Stayed in September 2023
Reviewed: October 13, 2023
Julia
United KingdomWe arrived late in the evening at the hotel,we were hungry but found there was nothing to buy to eat in the pub restaurant, and no coffee or tea facility there also , ,we had to ask for milk for our rooms as not enough for drinks for evening and morning, also sink in bathroom cracked in both rooms .
Staff on reception very helpful and pleasant,helped with ordering a taxi for us and gave us map to help us find our way into the city .
Stayed in October 2023
Reviewed: October 6, 2023
Phanthira
NetherlandsNieks
Personeel
Stayed in October 2023
Reviewed: October 1, 2023
Bishwajeet
Indiabathroom door didn’t lock, kettle was leaking. I stayed in other holiday in.. but this was not upto the mark
location
Stayed in October 2023
Reviewed: September 24, 2023
Bola
United KingdomI would have liked a double bed instead of 2 single joined together
Stayed in August 2023
Reviewed: September 4, 2023
Faith
ZimbabweFriendly staff
Stayed in September 2023
Reviewed: September 3, 2023
Baris
TurkeyIt could have been more comfortable and cleaner. Location is not good.
Stayed in September 2023
Reviewed: August 30, 2023
Olena
United KingdomNothing.
The rooms were a nice size, the air conditioning worked quite well and the cleaning service was good.
Stayed in August 2023
Reviewed: August 13, 2023
Karine
ArmeniaThe bedsheets was clean
The room was big and comfortable. For the cup of coffee, all utilities was available.
Stayed in August 2023
Reviewed: July 30, 2023
Vijay
IndiaVegetarian choice limited/ almost nothing
Excellent
Stayed in July 2023
Reviewed: July 28, 2023
Anabel
United States of AmericaGood stay and safe area. We parked our car close to the hotel, you don’t need to pay a parking fee.
Stayed in July 2023
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