Neckarstaden 66, Altstadt, 69117 Heidelberg, Germany
#18 of 79 hotels in Heidelberg
Guests' ChoiceBased on 463 hotel reviews
8.5Cleanliness
8.8
Comfort
8.7
Location
9.8
Facilities
8.2
Staff
9.3
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 12 April 2024
Nick
United KingdomSingle duvet on a double bed. Far too small, not cosy
Everything, except ….
Stayed in April 2024
Reviewed: 10 April 2024
Carl
United StatesNothing other than we didn’t stay longer
Everything!!!Location, room, service, price and the best place in the city
Stayed in April 2024
Reviewed: 6 April 2024
Ankit
FranceRoom Heating was not appropriate
Location
Stayed in April 2024
Reviewed: 5 April 2024
Farha
United StatesExcellent location. Room was small but comfortable
Stayed in April 2024
Reviewed: 4 April 2024
Brad
AustraliaPerhaps it is time for a small espresso machine and a smart tv. Keep the classic style!
Location! Second best location in the city, if you count the castle. The staff were super friendly and hospitable - classic.
Stayed in April 2024
Reviewed: 31 March 2024
Demet
GermanyLocation was exceptional.
Stayed in March 2024
Reviewed: 22 March 2024
Berk
SwitzerlandIt could have been cleaner.
Perfect place. Good staff. Very comfortable. And good value.
Stayed in December 2023
Reviewed: 18 March 2024
Jorge
United StatesNothing
The hotel,the views from our room and the location can not be better.
Stayed in March 2024
Reviewed: 14 March 2024
Duygu
GermanyNothing
Location, cleanliness and comfort
Stayed in March 2024
Reviewed: 12 February 2024
Sarah
United KingdomNo coffee and tea facilities in room.
Good location. Friendly helpful staff. Bedding was lovely.
Stayed in February 2024
Reviewed: 3 February 2024
Ahmad
IsraelAfter a long journey and arriving before the scheduled check-in time, I was pleasantly surprised by the warm and welcoming reception at the City Partner Hotel Holländer Hof in Heidelberg, Germany. The front desk staff not only greeted us with a smile but also immediately offered assistance with navigation and parking, demonstrating exceptional service from the first moment. The rooms were clean, spacious, and featured a balcony with a stunning view of the river, making the stay an unforgettable experience. The pleasant surprises continued with a quick and personalized response to my need to change my stay dates due to a strike at the airport, showcasing a rare level of flexibility and care. In conclusion, from my extensive experience visiting many hotels around the world, I give the City Partner Hotel Holländer Hof a full rating of 10 out of 10 in all categories: cleanliness, comfort, service, and location. Flawless service, attention to detail, and hospitality above and beyond make this hotel the perfect choice for anyone looking for an impeccable stay in Heidelberg. ---
Stayed in February 2024
Reviewed: 27 January 2024
Jeananne
United StatesThe location was perfect to explore Heidelberg and the view from our windows was exceptional .
Stayed in January 2024
Reviewed: 17 January 2024
Denis
United KingdomThere was nothing to dislike. Everything was perfect.
The location was fantastic and Hotel was beautiful. Room was immaculate.
Stayed in January 2024
Reviewed: 15 January 2024
Craig
United StatesAll was well!
Great rapport with staff! Loved the coffee machine downstairs in lobby!!
Stayed in December 2023
Reviewed: 13 January 2024
Sohaila
PakistanWish there was room coffee service or in lobby for free.The lady serving was very rude.
Location!!
Stayed in January 2024
Reviewed: 7 January 2024
John
United StatesParking not near but in this area it is to be expected
Stayed in December 2023
Reviewed: 7 January 2024
William
Germanynothing
This hotel is so cute and located perfectly for exploring the old town area of Heidelberg. We visited during the holidays and it was nicely decorated. Breakfast was great and the views were magnificent. We highly recommend staying here and we will definitely stay again when in Heidelberg.
Stayed in December 2023
Reviewed: 6 January 2024
Jane
AustraliaNot close to the Main Station
This hotel is in a wonderful location close to almost everything. It is opposite the old bridge and the river. We had spectacular views from the rooms we stayed in. It is a very cute little hotel and was very welcoming. The staff were friendly and helpful. It's very close to the old town and as we were visiting the Christmas Markets this was very handy. The shopping mall is also close by. Rooms were bigger than we were expecting so this was appreciated.
Stayed in December 2023
Reviewed: 5 January 2024
Craig
United StatesWe’ve stayed before we love the location and the antiquity of the building. We had a beautiful room at the top with a great view. I like the espresso machine downstairs it made getting a cup of coffee always easy would like to see a note that the machine does not make change however lol the manager was even kind enough to initiate an ice program for us where we could freeze water overnight!
Stayed in December 2023
Reviewed: 5 January 2024
Jim
United StatesGreat location and helpful staff. Just a few steps from restaurants and the old bridge. Our room had a beautiful view of the river.
Stayed in December 2023
Reviewed: 4 January 2024
Vickie
United StatesWe did not stay long enough!!
View was awesome, location was the best, right in the heart of the old town. room was great and staff were exceptional. I cannot say anything negative about this hotel.
Stayed in December 2023
Reviewed: 4 January 2024
Iris
United StatesA bit outdated but very comfortable still.
Great view. Perfect location. Good bfast, very friendly staff.
Stayed in January 2024
Reviewed: 28 December 2023
Shana
United StatesWe loved our rooms! The breakfast was so good. I also appreciate how the hotel accommodated us to stay an extra day with river views! Excellent. However, my children swear they did not eat the candy bar that was charged to our room, although we paid it. Just wanted to let you know. Thank you! I’m highly recommending your hotel to friends traveling to Germany soon. Danke schoen, Shana
Stayed in December 2023
Reviewed: 28 December 2023
Andrei
EstoniaNot really comfortable beds, rooms are a little small for two persons.
Excellent location, good breakfast, very friendly and professional personnel.
Stayed in December 2023
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