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Reviews of Hotel Kaiserhof Deluxe

Kronsforder Allee 11-13, 23560 Lübeck, Germany

#33 of 51 hotels in Lübeck

Guests' Choice

Review Score

Based on 177 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.0

  • Location

    8.8

  • Facilities

    7.4

  • Staff

    9.0

  • Value for money

    7.7

  • Free WiFi

    7.6

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Showing 1 - 25

  • Reviewed: April 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Central location was nice. Many shops and restaurants nearby. Altstadt a short drive away. We also enjoyed the lovely old building and the period furniture.

    Stayed in March 2024

  • Reviewed: February 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    -

    Nice and big room. Staff was very kind.

    Stayed in February 2024

  • Reviewed: December 13, 2023

    8.0
    Historic charm, perfect location, with easy access to public transport or car travle.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect location, very favorable history.

    Stayed in October 2023

  • Reviewed: November 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    There was no tea or coffee facilities in the room. The mattress was very hard and the pillows had feathers in them.

    Location was good as it was 10-15 minutes to the town centre and restaurants were nearby. The hotel has free parking which is a big bonus over many hotels in Lubeck. Staff were helpful.

    Stayed in November 2023

  • Reviewed: October 23, 2023

    7.0
    It is ok when you get a special deal. But don't expect a first class experience.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The hotel rooms (not the general facilities) are somewhat outdated. There are too few power outlets and the bathroom lacks modernity. I also found the chairs in the room uncomfortable for sitting longer than 10 minutes. Guests are also not greeted with a free bottle of water.

    The location is excellent. Easy to be reached and quick start into the city.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    8.0
    It was a pleasant stay, the staff were friendly and attentive
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Few parking spaces and outdated decoration/furniture.

    I liked the location and the value for money.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Fabulous location for walking access to Lübeck. Great room size.

    Stayed in September 2023

  • Reviewed: September 2, 2023

    7.0
    Good value for money in a pretty building with outdated rooms
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is very old so the rooms look quite outdated. It’s really time to change the furniture…

    A very pretty and old building at a good, calm location, nice room size

    Stayed in August 2023

  • Reviewed: August 28, 2023

    9.0
    Please more information about the history of the building. Overall lovely.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The antique interior was a positive surprise. There should be more information in website about the history of the building.

    Stayed in August 2023

  • Reviewed: August 23, 2023

    9.0
    Wonderful
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    They would do with some modernisations

    Superb location!

    Stayed in August 2023

  • Reviewed: August 11, 2023

    9.0
    Relaxing and easy hotel and location
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location, cleanliness and staff- 10 mins walk to town

    Stayed in August 2023

  • Reviewed: August 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    We didn't have breakfast as we were not sure the hotel had any Vegan options for us. No tea/coffee in the room. Sauna etc unavailable

    Location and room were good!

    Stayed in July 2023

  • Reviewed: July 31, 2023

    9.0
    Wonderful Family room and service
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good!

    Location, personal, room size, hottub etc

    Stayed in July 2023

  • Reviewed: July 20, 2023

    7.0
    It was a good stay for a quick stop and sleep and go.
    • Leisure trip
    • Family with young children
    • Deluxe Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    One of our rooms smelled very stuffy upon arrival and the other room had a trash that hadn’t been emptied out.

    Staff was the reason our stay was good. Especially the restaurant manager lady that was attentive and communicative, service minded and kind.

    Stayed in July 2023

  • Reviewed: July 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    nice stay, you can park in front of the hotel, unless it is full (can happen easily) you can still park in neighbouring streets

    Stayed in May 2023

  • Reviewed: July 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was so, so nice and I felt so comfortable! The location was good, not too far from the train station and the city center.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    8.0
    An enjoyable stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    The room could have done with ventilation There was no fridge in the room More storage space for cloths would have been appreciated The hot water in the shower took a long time to come through Unfortunately due to staffing issues there was no bar

    The breakfast was excellent, the staff found oat milk & free from bread for my wife. The staff were very helpful The location, though several km from Lubeck old town was ok We were advised of an excellent fish restaurant, only 400 m away

    Stayed in July 2023

  • Reviewed: June 19, 2023

    8.0
    Great Location and Large Rooms
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Watch the hidden steps entering the room and the bathroom.

    Great location, large rooms and friendly staff. Just managed to squeeze into the parking bay.

    Stayed in June 2023

  • Reviewed: June 12, 2023

    9.0
    Nice hotel to visit Lubeck
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    Nothing to mention

    Hotel was in a very nice location. Just a few minutes walking to the city center. For the breakfast we had a quite rich buffet in a nice environment. Staff was very great

    Stayed in June 2023

  • Reviewed: June 4, 2023

    9.0
    Simply perfect. How close can you get to Lubeck.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights

    Private parking was a bit of a problem, not for us to be honest, we where on motorbikes, and with some help of the hotelmanager we could park our bikes outside. But for cars you need to be early.

    The hospitality was really amazing, I was with 2 of my bikers friends, normally bikers would rise some eybraws but not here at Kaiserhof. Breakfast was excelent.

    Stayed in June 2023

  • Reviewed: May 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing comes to mind. We had a good stay there.

    Nice quite stay. Staff was very helpful. Within walking distance of downtown.

    Stayed in May 2023

  • Reviewed: May 10, 2023

    9.0
    The Hotel Kaiserhof is a wonderful hotel and we look forward to staying here on our next visit!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    The parking is limited and was full the whole day we were there. We were able to park on the street, but that is time limited since it's in the bus lane.

    The location is great and the facilities are clean and nice. It's a short walk to the downtown, which makes getting to the hotel easy. The staff was wonderful and gave us good directions and dining options. The rooms were very comfortable and clean.

    Stayed in April 2023

  • Reviewed: May 8, 2023

    9.0
    A really nice and comfortable stay. Would gladly stay there again.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Very friendly and service-minded staff.

    Stayed in May 2023

  • Reviewed: May 2, 2023

    8.0
    Great location, good bed and quiet rooms
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    It's possible to get a pot of coffee but the first morning we stayed the person in charge was not very organized and we had to wait quite a while for our coffee and ended up opting for the coffee machine where there was a waiting line all morning.

    Nice room with plenty of space and the double bed was big and very comfortable. Very close to Lübeck old town and walking to everything was easy. Despite being in a room facing the road there was hardly any noice from traffic and we heard nothing from adjoining rooms - very quiet. The breakfast buffet was good and the staff very friendly and accomodating. Recommended - would book again if price is right next time we go to Lübeck.

    Stayed in April 2023

Showing 1 - 25

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