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  5. Reviews of Hotel Indigo Berlin – Ku’damm, an IHG Hotel

Reviews of Hotel Indigo Berlin – Ku’damm, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Hardenbergstr. 15, Charlottenburg-Wilmersdorf, 10623 Berlin, Germany

#76 of 523 hotels in Berlin

Guests' Choice

Review Score

Based on 250 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.3

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room was a little small

    Breakfast was amazing

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Good for not so comfortable for long stays
    • Business trip
    • Family with young children
    • Standard Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The bathroom does not have heating, and it is not possible to lock the door. So, that part of the room is always cold. The daily cleaning is not so great, sometimes they do not vacuum the room, and the trash in the room and bathroom was not taken out until we complained. And then, they only take out the one in the room but not the one in the bathroom. There are stairs at the entrance that do not have a limited access option.

    Breakfast is great, extended selection of food and a kitchen for warm and particular orders. The staff is nice and gentle, the location is great, close to the S-Bahn and the Zoo.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Nice place for two to stay in Berlin
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room is somewhat small having just a little space to pass around the bed. The bed was a bit too soft for my taste. Minibar was filled only in the beginning.

    Modern, new, well equipped hotel situated just 5 min from S+U Berlin Zoo. Excellent breakfast. Nice to be inside both in the room and common areas.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Location

    Stayed in March 2024

  • Reviewed: March 8, 2024

    10
    Excellent hotel with fab staff. Every staff is so courteous that they go out of their way to make you feel comfortable a
    • Business trip
    • Solo traveler
    • Premium Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There was nothing that I didn’t like.

    Location, rooms, staff and food.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    9.0
    Like staying with friends in Berlin
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    The desk in the room

    Service was super friendly. Fred and Beatrice were great hosts, greeting us by our name, taking care of us and were always very helpful.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    10
    Excellent
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Great service from Fred and Katie

    Stayed in February 2024

  • Reviewed: February 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room is a little small. There is only a tiny foldable writing desk. If you need to sit down and use the computer for any meaningful length of time, it is cramped.

    Great location, close to the zoo station as a transportation hub. Friendly staff. Nice shower. Fast wifi.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    10
    Very good location and value for money
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 6 nights

    Sliding door of the bathroom right next to the bed (in my case very close to the head side) is not the best option to ensure privacy.

    Location is great - 5 min walk to S and U bahn stations and a couple more minutes to The Berlin Zoological Garden (must visit in my opinion). Room was very clean, with good bathroom, comfortable bed and coffee machine. Staff is very friendly and helpful. Breakfast is good for the price. Overall very good value for money.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night

    The lights both in the bathroom and in front of the large mirror in the room were very yellow, which made it very difficult to put on makeup and not know if I looked like a ghoul or not. One white light in the bathroom would have been very useful....

    All of the staff was friendly and super helpful with finding me a new room with heating that worked. The rooms were clean and quiet. The best part about this hotel though were the random body parts sitting on the window sills as decoration. Fantastically weird.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    9.0
    Good value boutique hotel with great service.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    We had a wonderful stay at Hotel Indigo Ku'damm. We arrived after a flight delay of 7 hours on a rainy Christmas Eve, exhausted and jet lagged. It's a little quirky but clean and comfortable. The room is compact but has everything you need. The bed was super comfortable, the Biology toiletries were good quality and the rain shower was one of the best I've ever experienced. The included breakfast was delicious and varied. We were able to offer some items off the menu such as omelettes and pancakes. The location, whilst seeming a little far from central Berlin was actually perfect for us as the train from the airport connects directly to Berlin Zoological station. From there it is an easy 5 to 10 minute walk. There is a supermarket next to the station which is handy for buying snacks and drinks. The area around can be a little sketchy as there are quite a few homeless people around, but that is a social problem in every major city. We didn't feel unsafe walking around at night. Curry 36 is also close by if you want to try some curry wurst. Finally I want to give a shout out to the staff. Everyone we interacted with was lovely and welcoming. In particular Anna at reception, who has gone above and beyond to assist us with a personal matter, for which we are hugely grateful. Thankyou Hotel Indigo, we look forward to staying with you again sometime.

    Stayed in December 2023

  • Reviewed: January 4, 2024

    8.0
    Great value and location.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Pillows are too soft. Restaurant for breakfast, tables are too close together. Very compact.

    Excellent location, very near to trains, buses and underground as well as shops , supermarket and restaurants.

    Stayed in January 2024

  • Reviewed: January 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 4 nights

    Breakfast area too small for the size of the hotel.

    Modern hotel with good value for money. Excellent location.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    9.0
    Wonderful
    • Business trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom had a slide door which didn't garantie full privacy

    Cosy comfortable rooms with everything one will need, toiletries inclusive ( conditioner, shampoo) and coffee/ tea. Very comfortable beds. We were all in all very satisfied with our stay. Breakfast was also worth.

    Stayed in November 2023

  • Reviewed: December 17, 2023

    8.0
    Good location, good breakfast
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The bed was very soft

    Breakfast and location

    Stayed in December 2023

  • Reviewed: December 13, 2023

    8.0
    Staying at Indigo made my stay in Berlin ever so comfortable
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Couldn’t fault it.

    Very central location and still very quiet. Staff was so friendly and I loved the handwritten note I got and the little gifts

    Stayed in December 2023

  • Reviewed: November 27, 2023

    10
    Highly recommended
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Really friendly staff and excellent location next to Zoo Gsrden Station. Delightful breakfasts.

    Stayed in November 2023

  • Reviewed: November 14, 2023

    10
    A complete hotel with all i needed
    • Solo traveler
    • Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff was amazing and the hotel is perfect according to the price

    Stayed in November 2023

  • Reviewed: November 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location close to Ku’damm but not right in the center of things. Nice lobby and breakfast area. Small but functional gym.

    Stayed in October 2023

  • Reviewed: October 31, 2023

    10
    Perfect place for a city break to Berlin
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was good, maybe the room could be a bit bigger but it wasn’t really an issue

    Great location, just a few steps away from the Zoo Bahnhof, still very calm. The room was nice and clean, and the breakfasts really good. Staff - nice and helpful.

    Stayed in October 2023

  • Reviewed: October 31, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It is hard to find anything bad about hotel, but if I must, that would be pillows.

    Hotel is superb, well located just 5 minutes walk from the train and bus station, where is possible to catch direct train to the airport or bus/metro to the city center. Also there is supermarket which works even on Sunday. Rooms are generally not to large, but very comfortable and clean. Breakfast is phenomenal, so many choices, from fruties to the meat products. Just excellent. Also Luna from the reception is very helpful and nice

    Stayed in October 2023

  • Reviewed: October 23, 2023

    9.0
    Great stay in Berlin!
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights

    Very good breakfast! A lot of different choices, fresh food and with separate tasty hot menu included. Short walking distance to the underground, buses and trains.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    7.0
    Good stay
    • Leisure trip
    • Travelers with friends
    • Standard King Room with Working Desk
    • Stayed 4 nights
    • Submitted from a mobile device

    Room too hot with no control over temperature, road and people noise at night, poor bar offering with very limited drinks options.

    Nice clean room, comfy bed, brilliant shower, excellent helpful staff.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    10
    Amazing hotel. Excellent breakfast. Superb staff. Well located.
    • Leisure trip
    • Couple
    • Standard Double Room with Working Desk
    • Stayed 4 nights

    Some mosquitos came in after I opened up the window. So technically it is not hotel's fault. But I killed all of them and I could sleep nicely.

    The staff is amazing. Really friendly people. Everyone was trying their best to make us comfortable. Amazing experience.

    Stayed in October 2023

Showing 1 - 25

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